Poor Support
No good
App sucks
Long time user
NO LONGER GREAT OPTION
Spartan quality, reliability and customer service have rapidly declined over last 4-5 years on dozens of + cans
Good cams
Amazing
Good texting camera—but the delay in transmission is unacceptable
According to Spartan’s customer service, they need an “event” ie trigger to the camera to FULFILL the request. So for animal rescuers or someone trying to find their lost pet, this delay is potentially life-threatening. They need IMMEDIATE data.
In the case of the above delay, because the camera was accessible to me I went outside and activated it by moving in front of it, and then went back into the house. That seemed to have triggered the download of the video.
However if this trail cam were in the wild and inaccessible to me I would’ve had to wait a long time for the video delivery or HD photo delivery until another event got it triggered again.
How Spartan is programming its system to NOT SEND VIDEOS IMMEDIATELY UPON REQUEST and waiting for another “event” for delivery of services is one reason for the low review. It is certainly not worth the $15 a month I am paying for “service.”
Camera Amazing App Not So Much
I hope the camera is better than the app
Poor quality app
Can’t get photos
Customer service is terrible too.
