Eh
Response from developer
Sorry for the trouble. All billing and refunds are handled by Apple, so please request a refund through “Report a Problem” in the App Store. If you need help, email us at developer.imoblife@gmail.com — we’re happy to assist.
Worst audio books
Response from developer
Sorry to hear this wasn’t what you expected. SpiceUp offers free stories, but some content requires a subscription to support new releases. If you need help or have questions about access, please email us at developer.imoblife@gmail.com — we’re here to assist.
There are only 2 free stories and…
Response from developer
Dear, thanks for your suggestion. We've forwarded your feedback on the audio fast-forward feature to our product team, they will plan it later. Please let us know if you have any constructive ideas in the future, we're glad to know.
Rubbish
Response from developer
Hi, first of all, thanks for your feedback! Our audio stories range from 5-30 minutes as users prefer different lengths. All our audio stories are from native English content producers and were never translated from other languages. There is also some free content to try first before you decide to subscribe. We're always happy to know any meaningful feedback from our users, please feel free to reach us. Thanks!
NEED HELP CANCELING
Response from developer
Dear, I am terribly sorry for the trouble caused. As we use Apple iTunes to process all the transactions in our app, if you want to cancel your subscription, you need to cancel it from the Settings App on your phone, the steps are as Settings App-Your Name-Subscription-SpiceUp Subscription-Cancel Subscription. If there is any question or suggestion, please feel free to contact us at: developer.imoblife@gmail.com. Thanks!
