Good Luck Canceling
Cannot unsubscribe
OMG
Worst learning game ever
Obnoxious noise
Pretty good
😠
Can’t open app
Best Learning app
App stop again and again
Boring nothing to do
Frozen
Love it!
****UPDATE****
I have used SplashLearn for several years, but I ultimately decided to cancel my subscription due to the lack of effective communication and customer support.
If you need assistance, the only option available is through their online chat. There is no telephone number where you can speak directly with a representative. While the chat may connect you with a live person, I find the lack of a direct customer service phone line frustrating, especially when dealing with subscription or account-related issues.
Today, I received an email offering a significant discount to resubscribe. However, when I attempted to activate the promotion, it only applied to one child. While I understand that the promotion may be limited to one child, the system did not give me the option to choose which child I wanted the discount applied to. This was another disappointing experience and further highlighted the communication and customer service issues I have experienced with the company.
After using SplashLearn for several years, I have also found other educational programs that I prefer, such as Reading Eggs and Mathseeds. I appreciate programs that not only teach new concepts but also provide children with refreshers and additional instruction when they are struggling, rather than assuming they already understand the material.
Ultimately, I don’t believe parents need to spend an excessive amount of money for their children to receive quality educational practice. There are other affordable programs available that provide comparable, and in some cases better, educational support.
For these reasons, I chose not to renew my SplashLearn subscription.
