Can’t delete but icon no longer shows.
Updated version of the app does not sync progress. Tried to delete and reinstall now it says it’s on my phone but the app is nowhere to be found how do I delete this????
Response from developer
We're sorry that you’re experiencing this syncing and installation issue. That must be super frustrating. Please reach out to us at feedback@splashlearn.com with your registered email, device model, and app version. We’ll troubleshoot this right away and make sure your child’s progress is back on track.
Does not work
I have never been able to access my child’s progress on this app. The app either doesn't show me any information or it has a loading screen that never ends.
Response from developer
We're really sorry you're experiencing this issue. We understand the importance of staying updated on your child’s progress. Please try reinstalling the app or checking for the latest update. If the issue persists, please contact us at feedback@splashlearn.com with your registered email address and device details. We'll look into it right away and help get things working smoothly for you.
Thieves!
My subscription was cancelled years ago and they keep stealing my money!
Response from developer
We’re sorry to hear this and understand how frustrating it must be. Please reach out to our support team at help@splashlearn.com with the email address associated with your account, and we’ll look into this urgently and resolve it for you.
The software
It’s not updating the progress
Never works!!
This is the worst app! I pay an obscene amount of money for the annual subscription to SplashLearn and it was recommended to download the parent portal to monitor progress. It literally never works. Shows zero activity and zero progress. There's no way to log out if it to reset it or fix it somehow. Total waste of time.
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He Lost Interest
My son tried it but it never progressed. He was doing the same thing over and over. This subscription is a pain to try and cancel as well. Not worth the hassle.
Parents app is very buggy
I keep downloading and then removing this app because on the one hand I like how I can track my children’s progress on it. I like the charts that I don’t get on the parent section of the activity app but on the other hand it has been so buggy that it renders it useless. I have problems with switching between children and subjects.
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Activity Not Updating
Activity not updating. It’s very frustrating. Cannot check on my kids’ work. This is paid for and it should work.
Buggy app, unable to cancel
My children don’t use this because it constantly freezes and closes. There is no notice on renewal. This is really slimy. I would not recommend.
Doesn’t synch
As other reviews have stated this app is buggy and doesn’t synch correctly with the kids version. Sometimes it has the accurate count for activities completed and then it will change randomly. Please fix! We love splash learn and would love for the parent app to be accurate!!
Can’t see screen
It does not show the full screen and you are only able to see half of the screen…. Very annoying and frustrating….
Fraud
The app allows me to reset my password but will not allow me to use the app despite paying the annual fee. It’s a scam. Beware!!
This is just the best app ever
My kid was having bad grades in math class and when she played she was getting better at math and I can now see her I can see ur improvement on this app. Thank u for this app download SplashLearn and SplashLearn parent bc ur kids can improve their reading and math scores at school
Company makes it very hard to cancel
This app borders on being a scam for how difficult they make it to cancel your recurring auto-payments. The kids also got bored of the lessons very quickly. I don’t recommend it. Their goal is to bill us monthly in perpetuity.
Not working
This app is not tracking my child’s time on the app. I’ve watched her play the games with logging in, yet this report shows no time played. I submitted a feedback note in the app, with no response or improvement.
Great App for Reading and Math Skills
Love this app
As my child finds it enjoyable time that we spend together. I also enjoy the parent app and that the kid earn coins while playing that they can spend in their aquarium or jungle later. Great for math skills and speech/spelling/reading skills.
As my child finds it enjoyable time that we spend together. I also enjoy the parent app and that the kid earn coins while playing that they can spend in their aquarium or jungle later. Great for math skills and speech/spelling/reading skills.
App is incorrect
I have watched my daughter complete several lessons today and the app says she has done nothing today. It’s frustrating trying to keep track of her progress when the app is incorrect.
Does not update
I question the accuracy of this app. I have watched my son complete multiple games/pathways and even a day later, I’ll check the app and it will say none were only a few games have been played.
Not able to view learning.
I know my daughter has worked on her math but it isn’t showing up on the progress reports.
Doesn’t Sync
This app is useless as it does nothing. It doesn’t sync with the actual app so I can’t see anything my children have done. I’ve sent help requests and no one responds to me so…..
