Splashtop Remote Desktop User Reviews

Customer Experience

Positive experience75.8% of reviews
Neutral6.1% of reviews
Negative experience18.1% of reviews

~ Based on 1,447 written reviews from the US App Store.

What users say

Is Splashtop Remote Desktop Safe?

Splashtop Remote Desktop appears safe based on user ratings. AppsHunter Safety Score for Splashtop Remote Desktop is 94/100.

This assessment is based on 4,536 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.9% of ratings point to a safe experience
2.3% of ratings suggest some concerns
4.8% of ratings point to a risky experience

~ Based on 4,536 App Store ratings for Splashtop Remote Desktop.

Is Splashtop Remote Desktop Legit?

Splashtop Remote Desktop appears to be a legitimate app. AppsHunter Legitimacy Score for Splashtop Remote Desktop is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Recently very bad

After using splashtop many years on different platforms without issues, it killed both the Windows installs on my gaming laptop and my pc simultaneously. Probably it's a problem with the virtual screens or some kind of conflict. Very annoying to only be able to access your computers via splashtop while their respective screens just stay black. Deinstalled splashtop after a lot of messing around and was able to once get the laptop booting with it's screen on. Next boot screen stays black again. No bios /Hard reset and no video driver reset helped. I don't even have the time to describe what I tried and how much time I wasted and still nothing works while before splashtop everything was fine. Splashtop...never again!
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Response from developer

Thank you for your feedback! To assist you better with the issue you are experiencing, could you please submit a support ticket detailing the issue by visiting: https://support-splashtoppersonal.splashtop.com/hc/en-us/requests/new. This will help us identify and address the problem promptly. We appreciate your cooperation.

Long time user - just cancelled

Splashtop was my go to for YEARS. Suddenly junk. Bye

Amazing app

Can’t get over how great Splashtop is. Never have issues with it, and use it all the time to access my rig while at school. Very fast and sturdy app. UI is great. Never had a single issue with it.

Holy Responsive

I never write reviews but the ease and responsiveness of this was just insanely good.

The best

It’s a must have, so useful!

Doubled in price

It works and works well.
Ignore those who think an app is able to remotely reach over and press the power button on your computer.

Unfortunately, I’ve had to cancel my subscription, as the price has doubled this week.
If I paid £1 every time I used it, it would cost me about £5 a year. £23 isn’t happening.
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Splashtop Streamerにログインできない。

Splashtop Businessの無料体験をしていたが、アカウントを個人に変更してSplashtop Streamerもログインし直すことに。しかし配布コードでのログイン画面からユーザー名・パスワードでのログイン画面に移行できずSplashtop Personalを使用できない。配布用Streamerではなく、通常版のStreamerをインストールし直しても変わらず。Personalを年契約してしまったが利用できていないので最低の評価です。サポートから問い合わせ返信を待っています。

Response from developer

ご利用製品の変更に伴い、ご不便や混乱を招いてしまい申し訳ございません。 ご不明点やお困りのことがございましたら、テクニカルサポートまでお気軽にお問い合わせください。 通常、お問い合わせいただいた内容につきましては数日以内に回答いたしますが、万が一返信が確認できない場合は、お手数をおかけいたしますが、再度お問い合わせいただけますと幸いです。 何卒よろしくお願いいたします。https://support-splashtoppersonal.splashtop.com/hc/en-us/requests/new

Authentifizierung Problem

Ich bin 10 Jahre Alt, Ich wollte das Ausprobieren und Dann Email mit: Authentifizierung, Aber gerade ist Safari 16+, Also kann ich nicht Authentifizieren, Deswegen 1 Stern. Wer unter 16 Jahre alt sind: NICHT HERUNTERLADEN!!!

Magnifique applications 💥

Excellente ❤️
Rapide et très efficace

Great overall

Good value for the money

Continous Updates

For the past week or two I’m getting Splashtop updates on my iPhone 17 pro which appear to be the same one over and over. I deleted the Splashtop app but it just happened again. Can you check this out. Thanks

Won’t update

App will not update at all it downloads it and says it’s done but going back to app updates it’s there again? Tried removing and reinstalling but same issue.

いい面もありますが、、、

iPadでの利用で頻繁に接続不可になります。問い合わせすると回線が切れていると言われるのですが、どんな環境でも起こります。切れたら毎回立ち上げ直しでこの数年利用していましたが、別アプリで十分な操作性と安定した接続を体験でき、いかに無駄なアプリだったかを認識しました。問い合わせ対応も最悪でおすすめできません

大満足

WindowsとMac間で使用しています。色々なリモートを試しましたがSplashtopが最高です。動作スムーズで大変満足しています。まだまだ使いこなしてるとは思いませんが、これからもますます役立つでしょう。アップグレードも期待してます。

Payant!

Horrible et honteux j’aimais mis moins 21 étoiles

They’ve phoned it in

This can’t stay connected for more than 10 min. You could probably Claude code clone this and make something better. They’ve clearly phoned it in and hardly put in any effort now.

Lag

It lags too much easy to connect but needs an update to fix lag

Best app

Unbelievable fast work

Ruim!

Aparentemente se mostra um app bacana e gratuito, porém quando instalado, permite apenas o uso do acesso remoto pela mesma rede de wifi, ou seja, para cumprir o principal propósito que se propõe, tem que pagar! Fora que o app que precisa instalar no pc parece até um malware! É daqueles softwares que a gente nunca consegue desinstalar pq não respeito a desinstalação do windows! A gente precisa dar uma volta absurda pra conseguir desinstalar da máquina! PÉSSIMO
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Response from developer

Agradecemos pelo seu feedback. O Splashtop Personal é gratuito na mesma rede local para acessar seu computador doméstico. Além disso, ao assinar o Splashtop Anywhere Access Pack, você poderá acessar seus computadores de qualquer lugar pela Internet.

Meh

Meh. Reliance on proprietary company controlled servers is worrying.

Response from developer

Thank you for your feedback! To assist you better, could you please submit a support ticket detailing the issue by visiting: https://support-splashtoppersonal.splashtop.com/hc/en-us/requests/new. This will help us identify and address the problem promptly. We appreciate your cooperation.