Misleading Trial Model!
My experience with Spocket was very disappointing. I signed up for the free trial simply to explore the platform and evaluate whether it would work for my business. Unfortunately, the trial automatically converted into a paid subscription without any clear reminder before the charge occurred.
When I noticed the charge and contacted customer support immediately, my refund request was denied due to their strict no-refund policy. While they referenced their terms and conditions, the overall experience felt unfair and poorly designed from a customer perspective.
The trial-to-subscription model is misleading for users who are only evaluating the service. A more transparent approach would include clear reminders before billing or a short grace period for cancellation.
Instead, the process leaves customers feeling trapped by a billing policy rather than supported by the company. For a platform that targets entrepreneurs and small businesses, this approach damages trust.
Based on this experience, I will not be using this service ever and would recommend that anyone considering the trial read the billing terms very carefully before signing up.
When I noticed the charge and contacted customer support immediately, my refund request was denied due to their strict no-refund policy. While they referenced their terms and conditions, the overall experience felt unfair and poorly designed from a customer perspective.
The trial-to-subscription model is misleading for users who are only evaluating the service. A more transparent approach would include clear reminders before billing or a short grace period for cancellation.
Instead, the process leaves customers feeling trapped by a billing policy rather than supported by the company. For a platform that targets entrepreneurs and small businesses, this approach damages trust.
Based on this experience, I will not be using this service ever and would recommend that anyone considering the trial read the billing terms very carefully before signing up.
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FAKE DUPLICATE APP
This app is fake spocket. Unable to connect store . No any support
Pretty horrible
I would strongly advise against working with this company. The membership cancellation process is extremely problematic, none of the provided methods actually work. My experience with customer service was very disappointing, and after finally getting my membership canceled, I discovered months later that it had been reactivated without my consent and my card was being charged again.
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Avoid!
Avoid these money-grabbing scums! They take your money and they never refund you back!! They also don’t respect the EU 14 days refund policy if you buy the yearly plans!! The products prices are a ripoff too, at least for the EU markets. Avoid them if you live/do business in the European Union. If you don’t believe me, go and check their negative reviews on Trustpilot.
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addebito non autorizzato
come già successo ad altri ho ricevuto un addebito non autorizzato senza motivo
Cargos no autorizados y dos cargos al mismo tiempo
Quiero expresar mi descontento con respecto a los cargos no autorizados en mi cuenta por la suscripción a Spocket. No utilicé el servicio después de que terminó el período de prueba, pero se me cobraron dos pagos al mismo tiempo. Esto es claramente un error, y no di mi consentimiento para la renovación de la suscripción. No he recibido respuesta del soporte y la situación aún no se ha resuelto.
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Addebito non autorizzato
La mia esperienza con questa app è stata molto negativa.
Nonostante fossi ancora all'interno del periodo di prova gratuito e avessi disinstallato l'app dopo circa 20 minuti, un mese dopo mi sono ritrovato con un addebito non autorizzato. Si è trattato di un'appropriazione indebita, considerando che avevo disinstallato l'app ben prima che la prova gratuita fosse scaduta.
A chiunque stia considerando di scaricare questa app, consiglio di fare molta attenzione.
Nonostante fossi ancora all'interno del periodo di prova gratuito e avessi disinstallato l'app dopo circa 20 minuti, un mese dopo mi sono ritrovato con un addebito non autorizzato. Si è trattato di un'appropriazione indebita, considerando che avevo disinstallato l'app ben prima che la prova gratuita fosse scaduta.
A chiunque stia considerando di scaricare questa app, consiglio di fare molta attenzione.
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They will take your money even though you cancel beware !
Terrible company SPOCKET AND DROPGENIUS ARE THE SAME TERRIBLE TERRIBLE COMPANIES
Terrible
This is an absolutely infuriating platform. Constant pop up chat from bots. Lack of product relevance. High prices. No acknowledgment from actual support chat. Then the inability to cancel membership without doing 3 hours of research and jumping through hoops. Nope, save yourself the headache and time.
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Refund
I installed the app and deleted it the next day because I didn’t like it. As I thought, I turned off the subscription, but the settings were so terrible that it remained active; in the end, I was charged $147, although in the app there was a receipt for $99. For 10 days, the support service wasted my time with vague answers, only to eventually refuse and offer a free month. I don't need this free month when my dog got sick two days ago and this money would be very useful. I hope things turn out badly for the employees.
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Warning: Hidden Charges and Shady Billing Practices with Spocket App
I tried using the Spocket app but couldn’t get past the sign-up for a year screen. I wasn’t going to commit to a full year without knowing if it suited my company’s needs, so I went with another app, AUTODS. Weeks later, I noticed Spocket charged me a monthly fee—even though I never fully signed up!
This feels like a scam. Spocket uses shady tactics known as “dark billing” or “negative option billing” designed to trap users in unwanted subscriptions.
Watch out for:
1. Auto-Renewal by Default
2. Difficult Cancellation Process
3. Lack of Reminders
4. Small, Easy-to-Miss Charges
5. Bundling or Upgrading Without Consent
Bottom line: Avoid Spocket. Sneaky billing, hard cancellations, zero support.
This feels like a scam. Spocket uses shady tactics known as “dark billing” or “negative option billing” designed to trap users in unwanted subscriptions.
Watch out for:
1. Auto-Renewal by Default
2. Difficult Cancellation Process
3. Lack of Reminders
4. Small, Easy-to-Miss Charges
5. Bundling or Upgrading Without Consent
Bottom line: Avoid Spocket. Sneaky billing, hard cancellations, zero support.
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WARNING
SCAM ALERT!! One google search and you will find how awful spocket is. So many people have the same experiences. You sign up for free trial, cancel it and you are still charged even if you contact them to verify it was canceled. Now I have to contact the Bbb, FTC and possibly cancel my credit card. $99 a month!!
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good if you're just starting
although there are a few pop ups its simple to use
Loving it
Loving this Dropshipping app
Best dropshipping app
I have tried multiples apps and this one is definitely the best option for dropshipping
Wow
The website is an amazing site dont get me wrong but, this app sucks I cant import what I need because it wont even load I hope this bug gets resolved immediately!
Scam. Do not use.
They will hold your info and charge you for a subscription you thought was cancelled and wasn’t. I just got hit with a $1,188 charge for a year of service I never used. They think their terms of service protects them. I’m disputing it with PayPal at the moment but wanted to make sure no matter how my event turns out this scam company is exposed for their fraudulent ways. If I can’t get PayPal to elevate it I will be going to the DA and claims courts against this.
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App doesn't load
The My Imports page doesn't load and other pages take a long time to load
PLEASE DO NOT WASTE YOUR TIME AND MONEY
They are money hungry and charge you. I canceled through the website, PayPal and bank and they still charged my credit card that same day. They charged me 288. The refuse to take responsibility and blame their no refund policy which it bananas. It’s such a scam!
App is okay not great
I’ve been using spocket for a little while now and while app is okay, it has a few bugs. It won’t load the imported product list and it won’t load my orders, which I can only do on the desktop version. Also, the subscriptions are way too expensive. While yes it’s okay for someone who has been selling and making a good amount of money on orders, for people like me who have just started dropshipping it isn’t worth the money just to add products to your store, with the high hope that people will want to buy your products. Also the vendors that put their products on the store sell their items for a pretty costly price and the anything with US shipping you usually have to pay for. This is really just a slightly glorified version of Aliexpress that you have to pay money for.
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