A complete load of BS
And don’t even think of contact support !
You get a stand reply email “We are looking into your problem, and will reply within two business days”.
Two weeks later ....... I get a reply, telling me to do all the quick fix solutions I’ve already tried.
Response from developer
Hi, thanks for your feedback. I am sorry to hear that you have had a bad experience with the app and that our customer service team have not been able to resolve these problems for you. If you can please contact me directly at chris.scarle@archant.co.uk, i will be happy to help resolve these issues. Best Regards - Chris Scarle - Digital Magazines Manager - Archant
Restore problems after update
Please iron out bugs before releasing updates.
