Fishy fishy and maybe underhanded
Impossible to unsubscribe!!
What a shame!
Response from developer
Thank you for the detailed feedback. We’re really sorry for the crashes and instability you experienced. This doesn’t match the quality we want to deliver, and our team has been working on fixes to improve scanning, collections, and overall stability. Please update to the latest version, and if the issue continues, contact us at support@laidbackapps.com so we can investigate further.
$10 A WEEK Fish bait
Response from developer
Hi, sorry for the inconvenience. We offer a free trial so users can try the app and see whether it fits their needs before any commitment. We’re sorry if the experience did not meet your expectations, and we’re continuing to improve the app and overall quality. Thanks for giving it a try.
Unhappy
Response from developer
Hi, sorry for the inconvenience. We offer a free trial so users can try the app and see whether it fits their needs before subscribing. We’re sorry if this was not clear or if the experience did not meet your expectations. We’re continuing to improve the app and appreciate you giving it a try.
Worst
Response from developer
Sorry about that. We know how frustrating that can be. Scanning issues can sometimes be caused by things like lighting, angle, or image clarity. Please try scanning in a well lit area, keep the card steady, and make sure the image isn’t blurry. If it still doesn’t work, feel free to reach out to us, and we’ll help you sort it out.
I think they’ve done À good job . It’s pretty thorough although ya can tell it’s all AI
Response from developer
We’re really glad you liked it. Feedback like this truly motivates us to keep improving ❤️
Love the Idea, but…..
Response from developer
Thanks for sharing this, and we’re glad you like the idea behind the app 🤓 Results can sometimes vary depending on things like lighting, angle, or focus. We understand how this can feel inconsistent, and we’re actively working on improving stability and accuracy. For more consistent results, we recommend scanning the card from a similar angle in good lighting and making sure the image is clear and in focus.
Free Trial Fishing
I ended up subscribing to the annual plan because I genuinely like the app, but this free trial “bug” felt misleading - almost like it was fishing for an accidental weekly subscription, which felt unfair. I wish I had received that refund, as I demonstrated my loyalty by subscribing to the annual plan, but I understand if that’s not possible.
I strongly encourage the team to fix this bug to prevent future users from unintentionally being charged for an expensive weekly plan.
Thank you.
Response from developer
Thank you for taking the time to share this detailed feedback, and we truly appreciate your honesty and support. It looks like the 3-day free trial had already been used previously on your Apple ID so it wasn’t eligible to be used again. But we completely understand how this could feel misleading, and your feedback is very valuable. While refunds are handled solely by Apple and we can’t override their decisions unfortunately. We also genuinely appreciate your decision to continue with the annual plan it means a lot to us ❤️ For more, you can contact us at support@laidbackapps.com we’ll be happy to assist you further.
Info
Response from developer
Sorry about that. We use advanced AI with image interpretation built specifically for collectors, but results can sometimes vary depending on things like photo quality, lighting, or card details. If you’re able to share an example with us at support@laidbackapps.com, we’ll take a closer look and help you out ❤️
Outdated
Response from developer
Hi! Thank you for taking the time to share your feedback 🙏 We’re sorry to hear that your experience didn’t meet expectations. We’ve been actively improving the app, adding new features and updates regularly. If you could share what felt outdated or what specifically didn’t work for you, we’d truly appreciate it, it helps us improve faster ✨ Feel free to reach us anytime at support@laidbackapps.com Thanks again for giving the app a try 🙌
Scam
Response from developer
Thank you for your feedback, and we’re really sorry for the confusion and frustration this caused. Our Premium plan includes unlimited scans, and there should not be a daily scan limit for annual subscribers. This sounds like an unexpected issue, not the intended behavior. Please make sure you’re using the latest version of the app, as Premium users should have unlimited scans without a daily limit.
Hard to get ahold of Anyone
Response from developer
Hi Pastel King, we’re sorry to hear about your experience. The shutdown issue you mentioned will be addressed in our upcoming update. For any further questions, feel free to reach us at support@laidbackapps.com. Thank you for your patience and understanding.
