Useless app
If I could leave a 0 star review I would. You have to login each and every time you use the app. The gameplay options are atrocious and there isn’t an app on smart tvs to watch so what do these people do? They don’t have an airplay option and when you try to do it on your phone, the app autorotates and interrupts the screen mirroring and keeps it from projecting to the tv. This is a trash app, provided by a trash provider, delivering a trash experience to the consumers. You have to log in each time you want to use the app. Just an overall terrible experience
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The WORST Streaming App Imaginable
The entire app development team should be fired.
Doesn’t integrate with apples ****BUILT IN**** TV provider sign in, so every time you open this app you have to resign in. Oh, and every time you switch apps for too long, or lock your screen, you have to sign in again. They don’t let you airplay, they don’t even let you use PiP (picture in picture). This app is the entire reason most people just resort to streaming elsewhere. Cable is $100/mo on the low end, most of the reason people still pay for it is Geo-Locked sports, and this is the best you can do? Its absolutely despicable. The app is slow, the UI is horrendous, and it works 60% of the time. Not only do i blame cable providers and sportsnet, but the Penguins organization should be ashamed that people have to rely on this terrible app to watch games if they are in city limits.
Doesn’t integrate with apples ****BUILT IN**** TV provider sign in, so every time you open this app you have to resign in. Oh, and every time you switch apps for too long, or lock your screen, you have to sign in again. They don’t let you airplay, they don’t even let you use PiP (picture in picture). This app is the entire reason most people just resort to streaming elsewhere. Cable is $100/mo on the low end, most of the reason people still pay for it is Geo-Locked sports, and this is the best you can do? Its absolutely despicable. The app is slow, the UI is horrendous, and it works 60% of the time. Not only do i blame cable providers and sportsnet, but the Penguins organization should be ashamed that people have to rely on this terrible app to watch games if they are in city limits.
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Useless app
If I could leave a 0 star review I would. You have to login each and every time you use the app. The gameplay options are atrocious and there isn’t an app on smart tvs to watch so what do these people do? They don’t have an airplay option and when you try to do it on your phone, the app autorotates and interrupts the screen mirroring and keeps it from projecting to the tv. This is a trash app, provided by a trash provider, delivering a trash experience to the consumers
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Save login info please
Why does it log me out every time I leave the app, often if I just leave it for a few seconds? That seems silly. Every other app in the entire world can remember your login information. I love that I can now watch a game on my phone, but it’s silly and inconvenient that I have to reselect my TV provider and log in if I, say, switch from the app to check some stats or respond to a text. Please fix this!!
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Horrible app
The only reason this app gets a one is because it actually plays a hockey game. There’s no option to remember a cable login so you have to log in every single time you open the app, even if it’s been 5 minutes during a commercial break. The user interface is horrible, there is absolutely no support for landscape controls, despite playing the game in landscape.
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Disappointed
I have a subscription for ATT SportsNet southwest. It will not allow me to sign in with my directv account despite providing the correct information. Every few months over the last three years I come back to check on this app. It still is having issues. It won’t let me login. When I was able to log in the app was blank. Or I would get a notification. Saying that my directv plan does not have SportsNet. I’ve contacted support. I have put in feedback. I also have been pretty patient when it comes to this app.
I wish the sign in would get fix. I would like the “region” lock removed and we should be able to watch these games in the “legion”. Why is there no Apple TV app ? If the support team needs logs or someone to be the Guinea pig, I will be glad to help. I hope this is helpful for those who want to use this app.
I wish the sign in would get fix. I would like the “region” lock removed and we should be able to watch these games in the “legion”. Why is there no Apple TV app ? If the support team needs logs or someone to be the Guinea pig, I will be glad to help. I hope this is helpful for those who want to use this app.
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Not a good streaming service
Be careful closing the app to check a text message or answer your phone. It will log you out and you have to re-log in every time. It is annoying especially since I’m still using the same device I logged into it 5 minutes ago.
I have U-verse but need to stream while at work.
I have U-verse but I need to stream while at work. I am constantly having issues with logging in. I have been able to login through the mlb app but I guess that has now been taken away. I pay loads of money for the service but can’t get logged in online. Even though I know my password the first time I go to login it says I have tried wrong to many times. Now I have to wait three weeks for a temporary password to be sent to me via usps. This is only a month after having to do this prior. What other tech company has the usps deliver a temporary password?
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Negative feedback
Att has not taken time to address the concerns of users. User complaints and comments expressed two years ago are still an issue. Casting/airplay to another product should be available in 2020. Att continues to state they have an agreement problem but no mention on how they plan on fixing for their customers demanding a normal streaming experience in 2020. It’s a shame and wasted potential on an app.
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BOOOOO!! BOOO TO AT&T!!!!! BOOOOOOOO
This is literally the worst app on the face of the planet and is clearing being neglected by AT&T SportsNet, which is a horrible decision considering the current drive towards apps in viewing sporting events. I have HATED this app for a long time and have used it only because I have to in order to watch the jazz. The latest bug is the audio only plays the on court audio, instead of the broadcasting audio. I realize this is probably some idiots job to switch it during the broadcast but it’s happened like 5 times this season already. BOOOOOOOOO!!! BOOOOO TO AT&T SportsNet!!!!! BOOOOOO!
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Incredibly disappointing
I didn’t want to believe the reviews that an app was that bad. Unfortunately I was wrong. You can only watch content on your phone or iPad. You can’t mirror your screen to an Apple TV. The sound will stream but the video will not. Seems ridiculous. Of course the app is not available for Apple TV either. So much for watching the Pens or Pirates when traveling. Can’t believe with all the options to consume live sports content that this app is so lacking. Perhaps it’s a blessing in disguise, the Pirates are terrible and the Pens may soon follow.
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Horrible get with the times.
It’s COVID you cant sell every seat. But you can allow people to stream the penguin game for a price. Come on its 2021, Most basketball teams have their own channel you can can stream for a price. Countless TV networks have streaming service like: showtime, epix, BET, Cinemoi, Comedy Dynamics, The Country Newtork, Docudrama, Dove channel, Karoon Channel, Grokker Channel, Here TV, Hopster, Lion Mountain TV, Magnolia selects, Outside Tv features, Play kids, Sony LIV, true royalty, watch it scream, Up faith and family, We TV, Stars, Acorn, Cinefest, Covina On, Con TV, DOX, Flixlatino, Gallery, Hallmark, Hi-yah, IFC Filsm, Magellantv, Monsters and nightmare, noggin, pantya, shudder, stingray, Sundance, tumble books, warriors and gangsters, Allblk, VSIN...... But yet YOU DO NOT OFFER A STREAMING SERVICE. If only you were affiliated with a telecom company that would make it easier.... WAIT A MINUTE ITS IS CALLED AT&T Sports network. ONE OF THE LARGEST TELECOM COMPANY OUT THERE... COME ON GET WITH THE TIMES....
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Like streaming hockey games but..
Please allow airplay so we all can cast to TV or add the app to the AppleTV so we can stream it that way. I don’t get why you’ll allow us to stream on computer and then all I have to do is just plug in an HDMI cable to watch on TV but you haven’t allowed airplay or created the app for AppleTV. Please add either or one of those features.
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False Advertising At It’s Best/WORST!!!
Hay AT&T... If you won’t give what you say you will then get out of the app business!!!
I live in Houston. My cable TV provider is Comcast/Xfinity. And do you allow me to connect to Comcast/Xfinity here with your app??? Easy answer: NO!!!
I don’t care about your why nots. When you advertise during Astros games I watch on cable from Comcast/Xfinity at home that I can watch my Astros games “anywhere” with your app then I should!!! Right ???
Guess what... No if’s, no and’s, or no but’s allowed!! When I can’t, do what you advertise then to me that is cheesy false advertising.
Either allow Comcast/Xfinity customers to access EVERY Astros game or get out of the app business!!! That’s my feelings!!!
The FCC and the Federal Trade Commission should investigate you for false advertising. And the BBB should give you a less than favorable rating for sure!!!
I live in Houston. My cable TV provider is Comcast/Xfinity. And do you allow me to connect to Comcast/Xfinity here with your app??? Easy answer: NO!!!
I don’t care about your why nots. When you advertise during Astros games I watch on cable from Comcast/Xfinity at home that I can watch my Astros games “anywhere” with your app then I should!!! Right ???
Guess what... No if’s, no and’s, or no but’s allowed!! When I can’t, do what you advertise then to me that is cheesy false advertising.
Either allow Comcast/Xfinity customers to access EVERY Astros game or get out of the app business!!! That’s my feelings!!!
The FCC and the Federal Trade Commission should investigate you for false advertising. And the BBB should give you a less than favorable rating for sure!!!
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Can’t watch on Apple TV or even mirror screens
It’s good to be able to watch penguins games if you’re in the viewing area, but it’s about time they made this app compatible with Apple TV streaming devices. And if you won’t make it available on Apple TV, you could at least allow the video to be stream cast to linked devices. And if you wont do THAT, it would be nice if my lighting/hdmi adapter would transmit the video as one would expect. It seems you are intent on preventing your app users to view the content on a television or the display of their choosing. This in my opinion is either incompetence, or malice. One should never assume malice when incompetence is possible, but....
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Terrible App/Network
We call it AT&T Sucksnet for a reason. We would have given it zero stars but that’s not an option. Terrible app and terrible network. We can never get any of the games we want. We are just glad our other favorite teams are smart enough not to use this network. If only we could get our team to switch to a different network!
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Still terrible
Negative reviews related to contractual issues and out of market issues are valid. Another major annoyance is the app makes me login at least once a week. I have no other streaming apps that continually make me login. The problems with this application have persisted for years and nothing ever changes. Don’t like it? All you can do is switch to somebody besides AT&T, and they are the only option for the Astros. They have a captive audience and they know fans won’t leave regardless how crappy their application remains.
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Response from developer
Dear HOrnsFan2112, Thank you for your feedback! Would you mind using the Contact Us form in the app and we'll work on getting an answer for you? We hope you come back and give us a second chance. https://southwest-attsn.att.com/contact-us/
Horrible app interface
It’s annoying as it is that you have to have either Att,directTV, and/or fuboTV to watch games (in my area) you can’t even use a hdmi adapter on your cellphone to show on a tv... they literally just added airplay last season and I was bugging them every time I got a chance too to do so.
The one thing I wish y’all would do is at least add it to Roku,fire stick, or any other streaming devices... just horrible
The one thing I wish y’all would do is at least add it to Roku,fire stick, or any other streaming devices... just horrible
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Can not stream to a TV
Only works on your phone or iPad. Does not allow you to broadcast to a tv or no app for Apple TV. Not a great experience trying to watch the game on your iPhone. Also, the UI looks like something that you would have seen back in the early 2009’s, something a grade schooler could probably recode for you in a day to give a better user experience.
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Terrible - F grade
Not only do I pay for Xfinity, which carries this channel, I also pay at&t every month for my phone. I figured it would be no problem to use this app in my basement which is set up for sports viewing, but not directly connected to the cable line. Because you know, it works for absolutely everything else. Sadly, I was trying to watch a Colorado Rockies game in this instance. It doesn’t surprise me though, as I’m dealing with 3 of the absolute worst organizations in their respective fields.
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