Free

Details

Released
July 5, 2018
Updated
November 2, 2026
Sprinklr screenshot #1 for iPhone
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About

Manage enterprise customer experience functions like social media, marketing, and customer care from your mobile device. This app synchronizes directly with the Sprinklr platform, offering full governance and automation features on the go.

✓Manage enterprise social accounts
✓Plan marketing calendars
✓Publish and engage with content
✓Manage workflows and approvals
✓Engage via monitoring dashboards
✓Manage advertising and assets
✓Provide customer service
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What users say about Sprinklr

See all reviews
+1

What's New in Sprinklr

15.1.0

November 2, 2026

Performance improvements and bug fixes

User reviews

Thing

Xhhx

Da

It’s okay

Always bug and useless

^

Love it

Easy & convenient to navigate

Great

Very easy and friendly to use

Developer apps

User experience

🐞

Reported Bugs

18 issues

App is not mobile friendly

Bug

Overlapping components

Bug

Doesn't post videos with ease

Bug

Restricts video aspect ratios

Bug

Posts sometimes fail to publish

Bug

Approve button disappears

Bug

Can't funnel to see approvals

Bug

Approval count inaccurate

Bug

App crashes frequently

Bug

Crashes all the time

Bug

Posts via Sprinklr not visible in FB ads manager

Bug

Crashes on startup

Bug

Things do not load properly

Bug

Unnecessary extra step to confirm date

Bug

Rendering on iPad doesn't work

Bug

Not compatible with iPad

Bug

Notifications not timely or accurate

Bug

Lacks real-time updates for messages/approvals

Bug
✨

Requested Features

15 requests

Widget for the app

Feature

More options in asset management (editing thumbnails)

Feature

Dark Mode for iOS and iPadOS

Feature

Deeper information in stats

Feature

Select multiple social channels while posting

Feature

Easier access to asset library photos

Feature

Publishing of IG carousels

Feature

Publishing of stories

Feature

Editing of posts

Feature

Indicator for approved posts

Feature

Easier to use editorial calendar

Feature

Schedule same message for different networks

Feature

Sound notifications for alerts

Feature

Real-time updates and notifications for messages/approvals

Feature

Access to Settings

Feature

FAQ

What is Sprinklr used for?

Sprinklr is a leading enterprise Customer Experience Management (CXM) solution. The mobile app allows users to manage social media, marketing, advertising, research, commerce, and care functions directly from their phones, synchronizing with the main platform.

Is Sprinklr available on iPad?

While the app description mentions iPhone and iPod support, user feedback indicates it may not natively support iPad or be optimized for its screen size, leading to a less than ideal user experience on tablets.

How often is Sprinklr updated?

The latest version available is 15.1.0, last updated on November 2, 2026. User reviews mention frequent updates, with some users experiencing issues where updates lead to the app not working correctly.

What are the main pros of using Sprinklr?

Users frequently praise Sprinklr for its ease of navigation, user-friendly interface, and seamless experience from desktop to mobile. Many find it great for on-the-go posting, engagement, and content creation, with helpful push notifications.

What are the main cons of using Sprinklr?

Common complaints include frequent bugs, crashes, and a frustrating or limiting user experience. Users report issues with posting videos, file size limitations, inaccurate approval counts, and a poor interface for social media tasks.

Does Sprinklr have ads?

No, Sprinklr does not contain advertisements. The application is free to download and use without any ad interruptions.

What is the user sentiment for Sprinklr?

User sentiment for Sprinklr is mixed. While many appreciate its convenience and user-friendly interface for on-the-go tasks, a significant number of users report persistent bugs, crashes, and a frustrating experience with certain features.

What age rating does Sprinklr have?

Sprinklr has an age rating of 12+, indicating it is suitable for users aged 12 and above. This rating is based on the content and features available within the application.