
Details
About
Manage your enterprise customer experience from your mobile device. This app synchronizes with the main platform to handle social media, marketing, advertising, research, commerce, and customer care functions. It offers robust features for planning, publishing, engaging, and collaborating on the go.
What users say
Summarized from real user reviews of Sprinklr. Based on 203 reviews and a 3.8/5 average, it highlights the 17 positives and 37 negatives reviewers mention most about this Business app.
Positive things
- 👍Easy and convenient to navigate
- 👍Very easy and friendly to use
- 🚀Seamless experience from enterprise to mobile
- 🚀Great app for on-the-go use
- 👍User-friendly interface for posting and uploading
- 👍Makes engagement posts easier
- 👍Fantastic app, well-managed
- 👍Good app for creating and posting organizational content
- 🚀Awesome UI, smooth interactions
- 👍Push notifications are helpful
- 👍Great notifications, stay connected
- 🚀Slick and easy to use app
- 🚀Great enhancements, clean UI
- 👍Easily post to multiple platforms
- 👍Awesome tool for marketing and sharing
- 🚀Great publishing app for on the go
- 👍Phenomenal functionality, easy to use, organized
Negative things
- 🐛Always bugged and useless
- 🐛App is not mobile friendly
- 🐛Overlapping components make it a chore
- 🐛Frustrating and limiting
- 🐛Doesn't post videos with ease
- 🐛Restricts video aspect ratios
- 🐛Posts sometimes fail to publish
- 🐛Way too limiting file size (100 MB)
- 🐛Poor quality, approve button disappears
- 🐛Can't funnel to see approvals
- 🐛Approval count inaccurate
- 🐛Not user friendly for approvals
- 🐛App crashes frequently
- 🐛Buggy, crashes all the time
- 🐛Terrible layout, too much analytics
- 🐛No publishing for IG carousels or stories
- 🐛No post editing
- 🐛Posts via Sprinklr not visible in FB ads manager
- 🐛Not user friendly
- 🐛Frequent updates, never works
- 🐛Bad interface and slow
- 🐛Mostly useless for doing anything
- 🐛Approved posts lack indicator
- 🐛Crashes on startup
- 🐛Super slow
- 🐛Things do not load properly
- 🐛UI not great for social people
- 🐛Poorly designed, unhelpful instructions
- 🐛Complicated, too many hoops to log in
- 🐛Password changes frequently
- 🐛Overall poor
- 🐛Not easy to use
- 🐛Unnecessary extra step to confirm date
- 🐛Not iPad compatible
- 🐛Doesn't natively support iPad
- 🐛Notifications not timely or accurate
- 🐛Lacks real-time updates for messages/approvals
What's New in Sprinklr
14.1.0
August 26, 2026
Performance improvements and bug fixes
User reviews
Developer apps
User experience
Reported Bugs
18 issues
App is not mobile friendly
Overlapping components
Requested Features
15 requests
Widget for the app
More options in asset management (editing thumbnails)
FAQ
What does the Sprinklr app do?
The Sprinklr app is a mobile companion to the Sprinklr enterprise Customer Experience Management (CXM) solution. It allows users to manage social media, marketing, advertising, research, commerce, and customer care functions directly from their iPhone or iPad. All actions and data are immediately synchronized with the main Sprinklr platform.
What are the key features of the Sprinklr app?
Key features include managing enterprise social accounts, planning marketing calendars, publishing and engaging with content, managing workflows like approvals and assignments, engaging via monitoring dashboards, managing advertising, and providing customer service. Users can also receive mobile notifications and collaborate with their team.
Is the Sprinklr app free to use?
The provided information indicates that the app itself does not have in-app purchases or ads, suggesting it is a companion app for the paid Sprinklr platform. Access to its full functionality would likely require an existing Sprinklr enterprise subscription.
What devices is the Sprinklr app compatible with?
The app is specifically mentioned as an iPhone/iPad companion, indicating compatibility with Apple's iOS mobile operating system. It connects directly to the Sprinklr platform, which is an enterprise-level solution.
How can I use the Sprinklr app for my business?
You can use the Sprinklr app to manage your brand's presence across social media, plan and execute marketing campaigns, engage with customers for support, and monitor brand sentiment. It's ideal for teams that need to manage customer interactions and marketing efforts while on the go.











