
Details
About
Manage enterprise customer experience functions like social media, marketing, and customer care from your mobile device. This app synchronizes directly with the Sprinklr platform, offering full governance and automation features on the go.
What users say about Sprinklr
Reviews of Sprinklr are mixed: the Business app is rated 3.8/5 from 217 App Store ratings. What users like most: easy and convenient to navigate, very easy and friendly to use. Top complaints: always bugged and useless, app is not mobile friendly. Summarized from real user reviews.
Positive things
- 👍Easy and convenient to navigate
- 👍Very easy and friendly to use
- 🚀Seamless experience from enterprise to mobile
- 🚀Great app for on-the-go use
- 👍User-friendly interface for posting and uploading
- 👍Makes engagement posts easier
- 👍Fantastic app, well-managed
- 👍Good app for creating and posting organizational content
- 🚀Awesome UI, smooth interactions
- 👍Push notifications are helpful
- 👍Great notifications, stay connected
- 🚀Slick and easy to use app
- 🚀Great enhancements, clean UI
- 👍Easily post to multiple platforms
- 👍Awesome tool for marketing and sharing
- 🚀Great publishing app for on the go
- 👍Phenomenal functionality, easy to use, organized
Negative things
- 🐛Always bugged and useless
- 🐛App is not mobile friendly
- 🐛Overlapping components make it a chore
- 🐛Frustrating and limiting
- 🐛Doesn't post videos with ease
- 🐛Restricts video aspect ratios
- 🐛Posts sometimes fail to publish
- 🐛Way too limiting file size (100 MB)
- 🐛Poor quality, approve button disappears
- 🐛Can't funnel to see approvals
- 🐛Approval count inaccurate
- 🐛Not user friendly for approvals
- 🐛App crashes frequently
- 🐛Buggy, crashes all the time
- 🐛Terrible layout, too much analytics
- 🐛No publishing for IG carousels or stories
- 🐛No post editing
- 🐛Posts via Sprinklr not visible in FB ads manager
- 🐛Not user friendly
- 🐛Frequent updates, never works
- 🐛Bad interface and slow
- 🐛Mostly useless for doing anything
- 🐛Approved posts lack indicator
- 🐛Crashes on startup
- 🐛Super slow
- 🐛Things do not load properly
- 🐛UI not great for social people
- 🐛Poorly designed, unhelpful instructions
- 🐛Complicated, too many hoops to log in
- 🐛Password changes frequently
- 🐛Overall poor
- 🐛Not easy to use
- 🐛Unnecessary extra step to confirm date
- 🐛Not iPad compatible
- 🐛Doesn't natively support iPad
- 🐛Notifications not timely or accurate
- 🐛Lacks real-time updates for messages/approvals
What's New in Sprinklr
15.1.0
November 2, 2026
Performance improvements and bug fixes
User reviews
Developer apps
User experience
Reported Bugs
18 issues
App is not mobile friendly
Overlapping components
Requested Features
15 requests
Widget for the app
More options in asset management (editing thumbnails)
FAQ
What is Sprinklr used for?
Sprinklr is a leading enterprise Customer Experience Management (CXM) solution. The mobile app allows users to manage social media, marketing, advertising, research, commerce, and care functions directly from their phones, synchronizing with the main platform.
Is Sprinklr available on iPad?
While the app description mentions iPhone and iPod support, user feedback indicates it may not natively support iPad or be optimized for its screen size, leading to a less than ideal user experience on tablets.
How often is Sprinklr updated?
The latest version available is 15.1.0, last updated on November 2, 2026. User reviews mention frequent updates, with some users experiencing issues where updates lead to the app not working correctly.
What are the main pros of using Sprinklr?
Users frequently praise Sprinklr for its ease of navigation, user-friendly interface, and seamless experience from desktop to mobile. Many find it great for on-the-go posting, engagement, and content creation, with helpful push notifications.
What are the main cons of using Sprinklr?
Common complaints include frequent bugs, crashes, and a frustrating or limiting user experience. Users report issues with posting videos, file size limitations, inaccurate approval counts, and a poor interface for social media tasks.
Does Sprinklr have ads?
No, Sprinklr does not contain advertisements. The application is free to download and use without any ad interruptions.
What is the user sentiment for Sprinklr?
User sentiment for Sprinklr is mixed. While many appreciate its convenience and user-friendly interface for on-the-go tasks, a significant number of users report persistent bugs, crashes, and a frustrating experience with certain features.
What age rating does Sprinklr have?
Sprinklr has an age rating of 12+, indicating it is suitable for users aged 12 and above. This rating is based on the content and features available within the application.











