Free

Details

  • Released
  • Updated
  • July 5, 2018
  • August 26, 2026
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About

Manage your enterprise customer experience from your mobile device. This app synchronizes with the main platform to handle social media, marketing, advertising, research, commerce, and customer care functions. It offers robust features for planning, publishing, engaging, and collaborating on the go.

Manage enterprise social accounts
Plan marketing calendar
Publish and engage with content
Manage workflows and approvals
Engage via monitoring dashboards
Manage advertising campaigns
Provide customer service
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What users say

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What's New in Sprinklr

14.1.0

August 26, 2026

Performance improvements and bug fixes

User reviews

Thing

Xhhx

Da

It’s okay

Always bug and useless

^

Love it

Easy & convenient to navigate

Great

Very easy and friendly to use

Developer apps

User experience

🐞

Reported Bugs

18 issues

App is not mobile friendly

Bug

Overlapping components

Bug

Doesn't post videos with ease

Bug

Restricts video aspect ratios

Bug

Posts sometimes fail to publish

Bug

Approve button disappears

Bug

Can't funnel to see approvals

Bug

Approval count inaccurate

Bug

App crashes frequently

Bug

Crashes all the time

Bug

Posts via Sprinklr not visible in FB ads manager

Bug

Crashes on startup

Bug

Things do not load properly

Bug

Unnecessary extra step to confirm date

Bug

Rendering on iPad doesn't work

Bug

Not compatible with iPad

Bug

Notifications not timely or accurate

Bug

Lacks real-time updates for messages/approvals

Bug

Requested Features

15 requests

Widget for the app

Feature

More options in asset management (editing thumbnails)

Feature

Dark Mode for iOS and iPadOS

Feature

Deeper information in stats

Feature

Select multiple social channels while posting

Feature

Easier access to asset library photos

Feature

Publishing of IG carousels

Feature

Publishing of stories

Feature

Editing of posts

Feature

Indicator for approved posts

Feature

Easier to use editorial calendar

Feature

Schedule same message for different networks

Feature

Sound notifications for alerts

Feature

Real-time updates and notifications for messages/approvals

Feature

Access to Settings

Feature

FAQ

What does the Sprinklr app do?

The Sprinklr app is a mobile companion to the Sprinklr enterprise Customer Experience Management (CXM) solution. It allows users to manage social media, marketing, advertising, research, commerce, and customer care functions directly from their iPhone or iPad. All actions and data are immediately synchronized with the main Sprinklr platform.

What are the key features of the Sprinklr app?

Key features include managing enterprise social accounts, planning marketing calendars, publishing and engaging with content, managing workflows like approvals and assignments, engaging via monitoring dashboards, managing advertising, and providing customer service. Users can also receive mobile notifications and collaborate with their team.

Is the Sprinklr app free to use?

The provided information indicates that the app itself does not have in-app purchases or ads, suggesting it is a companion app for the paid Sprinklr platform. Access to its full functionality would likely require an existing Sprinklr enterprise subscription.

What devices is the Sprinklr app compatible with?

The app is specifically mentioned as an iPhone/iPad companion, indicating compatibility with Apple's iOS mobile operating system. It connects directly to the Sprinklr platform, which is an enterprise-level solution.

How can I use the Sprinklr app for my business?

You can use the Sprinklr app to manage your brand's presence across social media, plan and execute marketing campaigns, engage with customers for support, and monitor brand sentiment. It's ideal for teams that need to manage customer interactions and marketing efforts while on the go.