Ridiculous
Typing an item into the search bar is stupid. If you'll don't carry it just say the item is unavailable. I don't need to see every single possible item you'll sell besides what I'm looking for.
Doesn’t work
Downloaded the app and get this error message - Something went wrong, we've been notified about this issue and we'll take a look at it shortly.
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Expensive
I used to shop at sprouts every week. But since the pandemic their prices have gotten out of control. I can’t afford to shop at Sprouts anymore. Every item in thae store is 25% - 35% too high. I primarily shop at Aldi and Trader Joe’s now. Instead of being a farmers market, Sprouts is looking more like a Whole Foods. And I can’t afford to shop there either.
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no organic chicken for days
what happened to the organic chicken? the shelf life date is never longer than 1 day & that meat looks greyish yellow rotten! are you guys feeding off the genocide lobbyism or what? the customer are the characters in your video games, theyre real people & theres legal consequences fo trying to shorten their longevity! its called aggravated assault‼️
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No way to toggle marketing notifications only
There’s no way in the app to toggle off just marketing notifications, but leave them on for things like pickup. This is a feature even the scummiest of apps have, so it’s quite disappointing to not see it here.
Glitched
The app is great for browsing and shopping online however today when I tried placing a curbside order it glitched and somehow the store fulfillment system did not receive my order even after cancelling it once and replacing the order. I haven’t had issues placing orders on the website or DoorDash so far. I will not be using the app again unfortunately after this experience.
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Overpriced
Bad rewards system overprices items
Only one issue for me…
The app is easy to use. I like that if you search specific items it’ll actually find it. I wish within the app it would notify you that your points are about expire. I lost a $6 reward cause I didn’t know some of my points were expiring. Didn’t know points expired in the first place.
App Glitchy For YEARS
This app has not allowed me to sign in for years. I type in my user name and password and it immediately kicks me back to the main screen. I don’t understand how a company so large can have an app that is useless and hardly works (as so many reviews reflect) and they do absolutely NOTHING about it .
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Too many annoying popups
You try to bring up your barcode, and then apply it to the scanner, and a pop up appears, blocking the bar code. HOW ANNOYING!!! Poor design
Difficult to use
I downloaded the app, signed in and then it asked for my location so I put my zipcode. It doesn’t show show the Sprouts location that’s near me, it kept giving me the location that’s more than 10 miles away, even when I typed my address. And then, it wouldn’t allow me to add a shopping list/shop unless I choose a location. I am not going to a store that’s more than 10 miles away if there’s one that’s just miles from me. So I deleted the app, what good is an app if I can’t even see their store flyer?
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Nope. 👎
After several years of not using the app—and deciding to re-download it—NOTHING has changed: the bugginess still hasn’t been fixed, and there is still no iPad compatibility… so I don’t use this app, and just use the website.
So annoying. 🙄
So annoying. 🙄
Great store, glitchy app
Sprouts is great and I love being able to shop in their app directly.
BUT it glitches so much.
BUT it glitches so much.
App stinks
The app refuses to open in the store. I’d like to sign in that way instead of typing my phone # I. The keyboard is not only difficult to see because it is shoved way up under a cover but then I can’t watch the cashier ring up my purchases. The prices are not always correct especially on sale items.
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complaint
the app
specifically makes an ad pop up over the rewards barcode after a few a seconds so you’re forced to look at it and close it to use the barcode! very annoying!
specifically makes an ad pop up over the rewards barcode after a few a seconds so you’re forced to look at it and close it to use the barcode! very annoying!
What Rewards?!
Useless except for using it as a shopping list. Coupons are on items I never buy and they don’t give you rewards for the items you do purchase.
Something went wrong
Definitely a glitch in the app. I keep trying to open it and get hit with a message that says “something went wrong”. I can’t access the app at all
Not working at all
I downloaded the app and all it does it saying something went wrong and that someone was notified.
Fake deals- don’t fall for them!!!
I just downloaded the app to make it easier to keep track of items I occasionally need from Sprouts, and I’m already annoyed seeing the “sales” and “deals”. For example, there is currently one plastered on the home page of the app saying “3 day sale BOGO mix and match chocolate bars”. If you do the math, they’ve inflated the price of all the chocolate so that when you buy two, you literally are paying full price for both. Proof? Sure. You can normally buy a Hu chocolate bar for roughly $4.50. Right now on the app they are $6. Half of $6 is $3. So when you apply the BOGO coupon, you pay a total of $9 (full price for two bars regularly), but they trick you into thinking you paid less than $12 which LOOKS like a deal. So what actually happened? They inflated the price to literally manipulate the consumer into believing they got a great deal, when in reality they got played. A REAL BOGO deal would be buying a bar for $4.50 and then getting the second for $2.25 for a grand total of $6.75. It’s such a shame that Sprouts pulls this. It’s exactly what other large retailers do these days because they’re so disgustingly greedy and stingy that they would rather trick their loyal customers than give honest savings. Don’t fall for these sales because if you do, it encourages them to continue their scams. Take the time to research and learn these tactics to avoid these bs “deals”. The ONLY reason I’m giving two stars instead of one is because I appreciate that Sprouts carries certain items that would otherwise be much harder to find anywhere else.
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What did you do with my grocery list???
There’s nothing MORE FRUSTRATING than getting to grocery store, opening up the app, and NOT SEEING THE LIST I JUST MODIFIED THE NIGHT BEFORE!!! I USED to use this app when shopping. NOW, my list is GONE!!! Whatever new update you all decided to make completely erased my whole list and moved everything into my cart. I do not order online. I don’t even use that option. I NEED MY GROCERY LIST!! Please fix this.
Unfortunately for you, I would’ve spent more money in your store…… had you not erased my list. SMH.
Unfortunately for you, I would’ve spent more money in your store…… had you not erased my list. SMH.
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