Does not notify on Coyote Detect
On image species detect it does not notify on coyote, but does with other species. Yes, the app is aet correctly. Hasn’t ever. It’s been months of bringing it to their attention.
Photos
Trail cameras and
Red more updates
I wish that they would do more updates for the app and cameras
App is getting worse and worse
Ever since the last update I cannot pull up my gallery. Just an empty black screen. I have to force quit. Log out. Log back in and it works maybe 50% of the time. I’ve spent thousands on cameras and plans. It’s not worth it. I’m switching over as soon as I can.
App always has glitches
They virtually never get there app running right. Always has bugs, I’ve been using SPYPOINT for 6+ years and run over 100 cameras. Trust me I’m smarter than they are with knowledge about there products and app. You would think they would eventually get it right but….
I can’t even renew my subscriptions, it’s crazy
This is actually pretty wild. I have 2 SpyPoint trail cams and 2 premium subscriptions for the past year. The apps and cams are great, but my credit card expired. I can’t renew my plans via the app or update my card. It tells me to go to the website. On the website it says it’s under construction and to use the app.
Within the app, the support section lists hours to get a hold of support but NO email or phone number is listed. How am I supposed to pay you guys? My plans expired and I can’t renew. It’s wild.
Within the app, the support section lists hours to get a hold of support but NO email or phone number is listed. How am I supposed to pay you guys? My plans expired and I can’t renew. It’s wild.
Show more
Probably the worst trail camera product on the market
I bought the camera for 179 dollars. I bought a basic plan. I upgrade to unlimited plan. (Additional 120 dol) and STILL have to pay for downloading videos because preview photos are useless. And I just want to watch my backyard wildlife not even a hunter jeez
Used to work
No notifications
Terrible
So I’ve had this camera for 2 years now. It is a constant disappointment, very rarely sends me photos when I ask for them. I have the high dollar plan with cellular. Customer service is more of a placebo and doesn’t really do anything.
Buyer beware!
Buyer beware!
Canceling membership
Make sure you call the company they will keep charging you after you cancel the subscription and only refund you $10
Multiple pics
Ever since the new update I receive multiple pics of the same thing so most of the time I’m on the app I’m deleting pics
SPYPOINT App
I have had this app for several years with no problems. All of a sudden it will not show the battery percentage. It just shows N/A on all 3 cameras. Unacceptable. Please let me know if there is a fix for this!
Updates on camera
Cameras cannot update and I have N/A on how much battery I have. They are not sending pictures.
Camera
Had my cameras for about 2 1/2 months and one of them is already messed up. Worked good while it was working, but you’d think they’d last a little longer than that before having problems
App needs bug fixes with timezone problems, developers look into this!!
When the camera is located in a time zone an hour ahead of the local time of where the app is, and the camera takes a photo anywhere from 12:00am to 12:59am( on the cameras time zone) the app will give you a notification that it sent a photo, but photo does not appear in app, since the next day has technically not happened in the app yet. If you wait until the app has also reached 12:00am, then you can see the photo(s). The app can’t handle receiving a photo from a date and time that hasn’t existed yet. If you login to the SPYPOINT website, you can see the photo. If you change your time zone on your phone to match the cameras timezone and reopen the app, you can see the photo. If you change your time zone on your phone back to local time, go open the app and the photo is gone again. Very annoying having to open the website to view the photo when every second counts at that time. Developers please work on this and fix it with an update!
Show more
Avoid!! Tech support is the worst
I have several SPYPOINT cameras. I can say how frustrating they are. They barely work and the app has issues. I have been in contact with the tech support and they apologize and admit the problem is on their end. Having said that they don’t fix it or really offer any resolution. I can stress strongly enough don’t give them your money.
Show more
Garbage
Garbage cameras and garbage app. I had a camera that's now couple years old get stolen and somehow the thief wiped it completely out of my app and the picture I had of him and every picture the camera took is gone completely like it was never in my SPYPOINT app camera never existed! Now I have a new camera and having a heck of a time getting it to work. I'm giving it 15 more minutes of my time here before I drove over the camera with a bulldozer. And yes I'm serious I'm sitting beside one and want to use this camera to monitor the dozers over the weekend but it's not allowed I guess😂
Show more
Horrible
Always losing service. Won’t buy again.
Forfait trop onéreux
Il faut absolument réduire ce coût de forfait, cela devient trop coûteux, sinon bon matériel
Response from developer
Bonjour, merci de partager votre avis. Nous sommes ravis d'apprendre que la caméra fonctionne bien pour vous. Les prix peuvent varier en fonction des caractéristiques et de la qualité de la caméra, et nous travaillons continuellement à des améliorations. Si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous appeler au 1-888-779-7646. Nous serons ravis de vous aider.
Worthless
They said I could “ update” my review so here it is
Double WORTHLESS !!!!
They contacted me to ask what my issues where when I had no less than TEN EMAILS back and forth telling them my issues many mentioned below that the cared NOT to address, so this company DOES NOT CARE if your camera works properly after you PAY your good money for it to work. RIPOFF may better describe than Worthless ……………………………….,,,,,
This may work if your viewing your OWN camera but their CLAIM that you can SHARE pictures with another user is blatantly false at its best !!they made every excuse why it does not work but NEVER FIXED the problem .They expected person that is SHARING on the pictures to drive 700 miles and check the cameras batteries ,aim etc.
not only is the camera worthless for sharing pictures but the company is worthless for pretending to care but NOT FIXING the product/problems, BUT they KEEP YOUR MONEY !!
Double WORTHLESS !!!!
They contacted me to ask what my issues where when I had no less than TEN EMAILS back and forth telling them my issues many mentioned below that the cared NOT to address, so this company DOES NOT CARE if your camera works properly after you PAY your good money for it to work. RIPOFF may better describe than Worthless ……………………………….,,,,,
This may work if your viewing your OWN camera but their CLAIM that you can SHARE pictures with another user is blatantly false at its best !!they made every excuse why it does not work but NEVER FIXED the problem .They expected person that is SHARING on the pictures to drive 700 miles and check the cameras batteries ,aim etc.
not only is the camera worthless for sharing pictures but the company is worthless for pretending to care but NOT FIXING the product/problems, BUT they KEEP YOUR MONEY !!
Show more
