Ok but can be a hassle.
It’s spontaneously stopped alerting my phone when photographs were downloaded. There seems to be no way to fix it. I’ve tried everything and checked every aspect of my alerts. I think I’ll drop my subscription and just get the card out to see what came through. Had this thing for about 9 months.
Corruption
I have only had this camera for a short time, I installed a brand new SD card 512 , I removed the SD card to view the information on the larger screen of my desktop computer. The SD card is totally corrupt and it now screws up my computer graphics card, it installed a second partition, I cleared the partition but now I am unable to reformat the disk, it totally wasted a brand new SD card
Show more
not any good
flex m2 camera will not connect to my app and
is doing nothing that the walk through is saying it should be doing
is doing nothing that the walk through is saying it should be doing
HORRIBLE!!!!
SPYPOINT — absolutely unacceptable product quality and even worse customer service.
I rarely take the time to write reviews like this, but SPYPOINT has wasted enough of my time that other customers deserve to know what they may be getting into.
I deployed two of SPYPOINT’s higher-end cellular trail cameras with their solar setup and LIT-22 rechargeable batteries. Both cameras failed in less than three months.
They worked great initially. Then one simply stopped transmitting, and shortly afterward the second did the same. There was no useful indication in the app that the cameras had actually quit functioning — they just stopped sending pictures.
When I went out to service them, I discovered something even more ridiculous. On one camera, the plastic locking mechanism for the cover literally fell off as soon as I tried to release it. Then I opened the cover and the COVER ITSELF FELL OFF.
The plastic around the hinge/attachment points appeared to have become so brittle from outdoor exposure that it simply broke apart.
Think about that for a moment: an outdoor trail camera, specifically designed to sit outside in the elements, physically deteriorated to the point that pieces fell off when touched — in LESS THAN THREE MONTHS.
But the product failure wasn’t even the worst part.
Trying to get SPYPOINT customer service to stand behind it was an absolute nightmare. Their online chat became an endless loop of representatives peppering me with questions, disappearing to supposedly “check” something, and then somehow dumping me onto another representative where the process essentially started over. I went through this approximately FOUR TIMES.
After wasting an enormous amount of time, I finally demanded to speak with someone by phone.
And SPYPOINT’s solution for a nearly new camera that had failed electronically AND was literally falling apart?
15% OFF ANOTHER CAMERA.
You have got to be kidding me.
I asked for a supervisor. I was told one would contact me within 24–48 hours. To their credit, someone did call two days later, but I couldn’t take the call at that moment. They never called me back.
That was the end of my patience with SPYPOINT.
Here’s what this customer-service failure actually cost them:
I had already purchased EIGHT additional SPYPOINT cameras. I am returning all eight.
I have now purchased TEN Tactacam cameras to replace the SPYPOINT system I was building out.
The two failed SPYPOINT cameras? At this point they’re headed for the trash.
So instead of simply standing behind two cameras that failed in under three months, SPYPOINT managed to lose a customer who was in the process of deploying a 10-camera system.
That’s an extraordinary way to run a business.
Equipment fails. I understand that. What separates good companies from bad ones is what happens after it fails.
Had SPYPOINT simply said, “A three-month-old camera shouldn’t do that. We’ll replace it,” I probably would have remained a customer and continued buying their products.
Instead, they wasted hours of my time, refused to replace a practically new camera that was physically falling apart, offered me the privilege of spending another 85% of the purchase price to buy another one, and then failed to follow up.
No thanks.
If you’re considering investing significant money into a SPYPOINT camera system, my experience is a warning: don’t just research the cameras. Research what happens when one fails and you actually need the company to stand behind its product.
I learned that lesson after buying ten of them.
SPYPOINT lost my business permanently.
I rarely take the time to write reviews like this, but SPYPOINT has wasted enough of my time that other customers deserve to know what they may be getting into.
I deployed two of SPYPOINT’s higher-end cellular trail cameras with their solar setup and LIT-22 rechargeable batteries. Both cameras failed in less than three months.
They worked great initially. Then one simply stopped transmitting, and shortly afterward the second did the same. There was no useful indication in the app that the cameras had actually quit functioning — they just stopped sending pictures.
When I went out to service them, I discovered something even more ridiculous. On one camera, the plastic locking mechanism for the cover literally fell off as soon as I tried to release it. Then I opened the cover and the COVER ITSELF FELL OFF.
The plastic around the hinge/attachment points appeared to have become so brittle from outdoor exposure that it simply broke apart.
Think about that for a moment: an outdoor trail camera, specifically designed to sit outside in the elements, physically deteriorated to the point that pieces fell off when touched — in LESS THAN THREE MONTHS.
But the product failure wasn’t even the worst part.
Trying to get SPYPOINT customer service to stand behind it was an absolute nightmare. Their online chat became an endless loop of representatives peppering me with questions, disappearing to supposedly “check” something, and then somehow dumping me onto another representative where the process essentially started over. I went through this approximately FOUR TIMES.
After wasting an enormous amount of time, I finally demanded to speak with someone by phone.
And SPYPOINT’s solution for a nearly new camera that had failed electronically AND was literally falling apart?
15% OFF ANOTHER CAMERA.
You have got to be kidding me.
I asked for a supervisor. I was told one would contact me within 24–48 hours. To their credit, someone did call two days later, but I couldn’t take the call at that moment. They never called me back.
That was the end of my patience with SPYPOINT.
Here’s what this customer-service failure actually cost them:
I had already purchased EIGHT additional SPYPOINT cameras. I am returning all eight.
I have now purchased TEN Tactacam cameras to replace the SPYPOINT system I was building out.
The two failed SPYPOINT cameras? At this point they’re headed for the trash.
So instead of simply standing behind two cameras that failed in under three months, SPYPOINT managed to lose a customer who was in the process of deploying a 10-camera system.
That’s an extraordinary way to run a business.
Equipment fails. I understand that. What separates good companies from bad ones is what happens after it fails.
Had SPYPOINT simply said, “A three-month-old camera shouldn’t do that. We’ll replace it,” I probably would have remained a customer and continued buying their products.
Instead, they wasted hours of my time, refused to replace a practically new camera that was physically falling apart, offered me the privilege of spending another 85% of the purchase price to buy another one, and then failed to follow up.
No thanks.
If you’re considering investing significant money into a SPYPOINT camera system, my experience is a warning: don’t just research the cameras. Research what happens when one fails and you actually need the company to stand behind its product.
I learned that lesson after buying ten of them.
SPYPOINT lost my business permanently.
Show more
Spypoint
Dommage que sur l’application Spypoint on peut pas voir si la caméra elle est allumer ou éteinte quand on est sur l’application et qu’on regarde l’état de la caméra qu’il y est pas écrit allumé quand la caméra est allumé ou éteinte quand la caméra est éteinte c’est pareil pour toutes les caméras de Spypoint.
J’espère qu’il le mettrons lors de la prochaine mise à jour.
J’espère qu’il le mettrons lors de la prochaine mise à jour.
Show more
Response from developer
Bonjour, merci de nous avoir fait part de vos commentaires. Nous avons bien pris note de votre suggestion concernant l'état d'alimentation de la caméra dans l'application SPYPOINT. Si vous rencontrez le moindre problème avec votre caméra ou l'application, n'hésitez pas à nous contacter au 1-888-779-7646 afin que nous puissions recueillir davantage d'informations et vous aider au mieux.
Dumb
I hooked up my Spypoint flex M camera yesterday, took three or four practice pictures and then pointed it out into an open field to check it, planning on moving it to a deer stand area later on. Today I got 95 pictures of an empty field, and that was my 100 free allotment for the month. Stupid waste of money
Show more
Useless
I’m trying to set up my new G 36 cameras and there is no way to activate my camera! I have the app and there’s no area that says activate a camera. I go to spy point.com/activate and I get a 404 error. Wth is going on?!
So many flaws FOR YEARS with no improvement
The only things SpyPoint has going for it is that you get 100 free pictures a month.
1. The quality is very low.
2. You have to go online to make purchases, you cannot do it within the app.
3. You have to check off each camera individually to look at all of the photos because they're not smart enough to put a "Select all" feature so that you can easily choose all of your cameras.
4. When placing cameras on the map, it will only show six of my 12 cameras. It will not allow me to put half of my cameras on the map because it doesn't show that they exist in the map feature, even though they're in the app everywhere else.
5. Cameras will randomly just fail, so don't expect a long lifespan with them.
1. The quality is very low.
2. You have to go online to make purchases, you cannot do it within the app.
3. You have to check off each camera individually to look at all of the photos because they're not smart enough to put a "Select all" feature so that you can easily choose all of your cameras.
4. When placing cameras on the map, it will only show six of my 12 cameras. It will not allow me to put half of my cameras on the map because it doesn't show that they exist in the map feature, even though they're in the app everywhere else.
5. Cameras will randomly just fail, so don't expect a long lifespan with them.
Show more
Firmware updates
On Monday, August 31 spypoint did an over air widespread firmware update and now half of my cameras do not work. Wouldn’t be a big deal but 25 of these are in the field and it’s five days until hunting season. Definitely poor timing!
Fausses captures
Malheureusemement les caméras prennent énorméments de fausses captures malgré la configuration. Elles sont très sensibles aux feuilles dans le vent. Le forfait 250 photos devient plein avant la fin du mois.
Do Not Buy Totally Useless Subscription
Nonstop false alarms ruin the app and the cameras.
Totally useless with hundreds of photos of absolutely nothing.
Returning the two dozen cameras I purchased, thankfully from Costco.
Do Not Buy!
Totally useless with hundreds of photos of absolutely nothing.
Returning the two dozen cameras I purchased, thankfully from Costco.
Do Not Buy!
Filter issue
My camera filter continues to go on and I haven’t received any pictures in 2 days. Logged out and back in. Same issue.
Mitraillage systématique
Bonjour ,
En Juillet du fait d’une intervention à distance la caméras n’est mise à mitrailler au rythme de 2 photos par minute de jour comme de nuit .
Avec la conséquence suivante : activation du flash la nuit qui a épuisé la batterie en une seule nuit = zéro énergie et zéro recharge photovoltaïque.
Une vraie catastrophe qui laisse à penser que les développeurs et la maintenance n’est vraiment pas compétente ?
Une certaine insolence est ressentie quand on explique les problèmes.
Puis un vide total pendant presque un
Mois !
En Juillet du fait d’une intervention à distance la caméras n’est mise à mitrailler au rythme de 2 photos par minute de jour comme de nuit .
Avec la conséquence suivante : activation du flash la nuit qui a épuisé la batterie en une seule nuit = zéro énergie et zéro recharge photovoltaïque.
Une vraie catastrophe qui laisse à penser que les développeurs et la maintenance n’est vraiment pas compétente ?
Une certaine insolence est ressentie quand on explique les problèmes.
Puis un vide total pendant presque un
Mois !
Show more
Response from developer
Bonjour, merci de nous avoir signalé ce problème. Nous aimerions examiner de plus près les réglages de votre appareil photo et les modifier à distance afin de réduire le nombre excessif de photos prises, l'utilisation du flash et la consommation de la batterie. Nous aimerions analyser en détail ce qui s'est passé et consulter l'historique de l'appareil photo pour mieux comprendre la situation. Veuillez nous contacter au 1-888-779-7646 afin que nous puissions approfondir notre enquête et vous aider.
Wish I didn’t update
What happened to battery percentages and signal strength percentages????? Seriously this layout is better??? Definitely worse than before. Why would anyone want more clicks to get to status? The rows of cameras are so large you can only see 2 at a time. The old slim rows were so much better. Please add the option to go back!!!
Show more
App is Good
I have used SPYPOINT for a few years now, and have 18 cameras out, four cameras 12 hours away, and 14 cameras 2200 miles away. The recent upgrade to the app is very nice. The cameras can be hit or miss sometimes, and as such, I always have a month to month plan because they tend to go down (solar panel not charging or they need a reboot) and it may be months before I can get to them. The camera choices have reduced, which I can understand, but my favorite, the solar Link Micro S LTE, is no longer available, it is also the longest lasting camera I have, going on five years; I guess you can’t make much money that way. 🙂
Show more
Totally Useless Subscription
Nonstop false alarms ruin the app and the cameras.
Totally useless with hundreds of photos of absolutely nothing.
Returning the dozen cameras I purchased, thankfully from Costco.
Do Not Buy!
Totally useless with hundreds of photos of absolutely nothing.
Returning the dozen cameras I purchased, thankfully from Costco.
Do Not Buy!
What a mess
The newest update is a complete mess. Just adding an additional screen doesn’t make it better it makes it cluttered. If you haven’t updated DON’T!
New update
Everything was well placed before the update. We’re is the battery percentage. I don’t have time to do extra steps when you have misquotes trying to get me. Layout is too long to scroll when you have several cameras.
Moins de precision
Dans IOS les boutons ”meteo” et ”aide” ne fonctionne plus, de plus, l’interface du tableau de chaque camera etait tres bien avant, on voyait tout de suite le pourcentage de batterie!!! Maintenant on ne voit que ”elevé” ou “faible”…. Mais faible comment??? Ca me dit pas combien de temps il me reste pour aller faire recharger ma batterie!!!! Le pourcentage est tres important!!! De plus, il faut maintenant entrer dans les options de camera pour voir l’etat de la camera, avant on le voyait directement, il n’y a rien de plus, sinon qu’une navigation plus lourde et moins de precision!!! Moi je retourne a l’ancienne versionsi cela est possible!!! Tout etait parfait avant!!!
Show more
New 7/23/26 app sux
Why did Spypoint change their app? Don’t give me the 7646 number to call as I have already spoken to them and they have been unhelpful. They changed the format of the app without even having to update it manually. All the Font size is now super difficult to read, and they changed the battery meter. Battery meter no longer shows a percentage rather it shows a five bar system. I’ve been doing extensive testing with my voltmeter and how it compares to the five meter. Using AA alkaline my flex M series camera are showing medium level battery with three bars and a nominal voltage of 10.62 V, which equals to 1.32v per cell. On the flex M in the system settings, you can only choose between aa lithiums as the power source or auto. My camera is set for Auto. There is now way that 10.66 v could be medium battery left. I’m giving this app review a one star but I would give it zero if possible. I can’t believe you didn’t do a beta test first for rolling this out.
Show more
