Standard Stuff but $$$
Used for 6 years and only 1 issue
Corruption
The only cell camera that worked for me
Response from developer
Hello there, thank you for your support and for sharing your experience! We're happy to hear that your camera has been working consistently for you. It means a lot to know you're satisfied with your camera, and we truly appreciate you choosing SPYPOINT again for your next property.
Battery Percentage
Response from developer
Hello there, we understand your concern, and we’ll make sure your feedback is passed along to our team for further review. In the meantime, you may enable email notifications for new photos received through the web app. Just click the three horizontal lines in the upper-left corner, then go to Account. Scroll down to the bottom, and you should see the option to turn on email notifications.
Bon pour la poubelle après 2 ans
Très déçue de la SPYPOINT . Je ne la recommande absolument pas.
Ma caméra a été utilisée seulement environ 2 mois par année, en octobre et novembre. Donc, en réalité, elle a très peu servi. Malgré ça, après à peine 2 saisons, elle est déjà rendue inutilisable.
Elle s’allume en vert, passe au rouge, puis s’éteint sans réussir à se connecter. Batterie chargée, carte SD formatée, plusieurs manipulations essayées : rien ne fonctionne.
Pour le prix payé, j’ai vraiment l’impression d’avoir acheté un produit presque jetable. Une caméra de chasse qui sert seulement quelques semaines par année devrait durer bien plus longtemps que ça.
Mon beau-père a lui aussi des problèmes avec sa LM2, ce qui ne me rassure vraiment pas sur la fiabilité du modèle. J’ai également une autre caméra SPYPOINT et, après cette expérience, je n’ai plus envie d’investir un seul dollar dans cette marque.
Devoir racheter une caméra après si peu d’utilisation, ce n’est pas acceptable pour moi. Je vais changer de compagnie.
Je ne recommande pas la SPYPOINT
Response from developer
Bonjour, nous comprenons votre préoccupation et nous aimerions avoir l'opportunité de l'examiner de plus près afin de trouver la meilleure solution pour vous. Veuillez nous contacter au 1-888-779-7646, un membre de notre équipe se fera un plaisir de vous aider.
Warranty
Response from developer
Hello Dave, we’d like the opportunity to review your specific case and the timing of the issue to better understand what happened so we can provide an accurate resolution. Please contact us at 1-888-779-7646; we'd be happy to assist you further.
Ok but can be a hassle.
Corruption
not any good
is doing nothing that the walk through is saying it should be doing
HORRIBLE!!!!
I rarely take the time to write reviews like this, but SPYPOINT has wasted enough of my time that other customers deserve to know what they may be getting into.
I deployed two of SPYPOINT’s higher-end cellular trail cameras with their solar setup and LIT-22 rechargeable batteries. Both cameras failed in less than three months.
They worked great initially. Then one simply stopped transmitting, and shortly afterward the second did the same. There was no useful indication in the app that the cameras had actually quit functioning — they just stopped sending pictures.
When I went out to service them, I discovered something even more ridiculous. On one camera, the plastic locking mechanism for the cover literally fell off as soon as I tried to release it. Then I opened the cover and the COVER ITSELF FELL OFF.
The plastic around the hinge/attachment points appeared to have become so brittle from outdoor exposure that it simply broke apart.
Think about that for a moment: an outdoor trail camera, specifically designed to sit outside in the elements, physically deteriorated to the point that pieces fell off when touched — in LESS THAN THREE MONTHS.
But the product failure wasn’t even the worst part.
Trying to get SPYPOINT customer service to stand behind it was an absolute nightmare. Their online chat became an endless loop of representatives peppering me with questions, disappearing to supposedly “check” something, and then somehow dumping me onto another representative where the process essentially started over. I went through this approximately FOUR TIMES.
After wasting an enormous amount of time, I finally demanded to speak with someone by phone.
And SPYPOINT’s solution for a nearly new camera that had failed electronically AND was literally falling apart?
15% OFF ANOTHER CAMERA.
You have got to be kidding me.
I asked for a supervisor. I was told one would contact me within 24–48 hours. To their credit, someone did call two days later, but I couldn’t take the call at that moment. They never called me back.
That was the end of my patience with SPYPOINT.
Here’s what this customer-service failure actually cost them:
I had already purchased EIGHT additional SPYPOINT cameras. I am returning all eight.
I have now purchased TEN Tactacam cameras to replace the SPYPOINT system I was building out.
The two failed SPYPOINT cameras? At this point they’re headed for the trash.
So instead of simply standing behind two cameras that failed in under three months, SPYPOINT managed to lose a customer who was in the process of deploying a 10-camera system.
That’s an extraordinary way to run a business.
Equipment fails. I understand that. What separates good companies from bad ones is what happens after it fails.
Had SPYPOINT simply said, “A three-month-old camera shouldn’t do that. We’ll replace it,” I probably would have remained a customer and continued buying their products.
Instead, they wasted hours of my time, refused to replace a practically new camera that was physically falling apart, offered me the privilege of spending another 85% of the purchase price to buy another one, and then failed to follow up.
No thanks.
If you’re considering investing significant money into a SPYPOINT camera system, my experience is a warning: don’t just research the cameras. Research what happens when one fails and you actually need the company to stand behind its product.
I learned that lesson after buying ten of them.
SPYPOINT lost my business permanently.
Spypoint
J’espère qu’il le mettrons lors de la prochaine mise à jour.
Response from developer
Bonjour, merci de nous avoir fait part de vos commentaires. Nous avons bien pris note de votre suggestion concernant l'état d'alimentation de la caméra dans l'application SPYPOINT. Si vous rencontrez le moindre problème avec votre caméra ou l'application, n'hésitez pas à nous contacter au 1-888-779-7646 afin que nous puissions recueillir davantage d'informations et vous aider au mieux.
Dumb
Useless
So many flaws FOR YEARS with no improvement
1. The quality is very low.
2. You have to go online to make purchases, you cannot do it within the app.
3. You have to check off each camera individually to look at all of the photos because they're not smart enough to put a "Select all" feature so that you can easily choose all of your cameras.
4. When placing cameras on the map, it will only show six of my 12 cameras. It will not allow me to put half of my cameras on the map because it doesn't show that they exist in the map feature, even though they're in the app everywhere else.
5. Cameras will randomly just fail, so don't expect a long lifespan with them.
Firmware updates
Fausses captures
Response from developer
Bonjour, merci de nous avoir fait part de ce problème. Nous aimerions pouvoir examiner de plus près vos caméras afin de comprendre ce qui est à l'origine de ce nombre élevé de fausses alertes. N'hésitez pas à nous contacter au 1-888-779-7646 afin que nous puissions approfondir la question et vous aider.
Do Not Buy Totally Useless Subscription
Totally useless with hundreds of photos of absolutely nothing.
Returning the two dozen cameras I purchased, thankfully from Costco.
Do Not Buy!
