SPYPOINT User Reviews

Customer Experience

Positive experience24.3% of reviews
Neutral14.2% of reviews
Negative experience61.5% of reviews

~ Based on 374 written reviews from the US App Store.

What users say

Is SPYPOINT Safe?

SPYPOINT appears safe based on user ratings. AppsHunter Safety Score for SPYPOINT is 86/100.

This assessment is based on 41,410 user ratings, with an App Store average of 4.3/5.

Safety Analysis

82.7% of ratings point to a safe experience
6.1% of ratings suggest some concerns
11.2% of ratings point to a risky experience

~ Based on 41,410 App Store ratings for SPYPOINT.

Is SPYPOINT Legit?

SPYPOINT appears to be a legitimate app. AppsHunter Legitimacy Score for SPYPOINT is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fausses captures

Malheureusemement les caméras prennent énorméments de fausses captures malgré la configuration. Elles sont très sensibles aux feuilles dans le vent. Le forfait 250 photos devient plein avant la fin du mois.

Response from developer

Bonjour, merci de nous avoir fait part de ce problème. Nous aimerions pouvoir examiner de plus près vos caméras afin de comprendre ce qui est à l'origine de ce nombre élevé de fausses alertes. N'hésitez pas à nous contacter au 1-888-779-7646 afin que nous puissions approfondir la question et vous aider.

Do Not Buy Totally Useless Subscription

Nonstop false alarms ruin the app and the cameras.

Totally useless with hundreds of photos of absolutely nothing.

Returning the two dozen cameras I purchased, thankfully from Costco.

Do Not Buy!

Filter issue

My camera filter continues to go on and I haven’t received any pictures in 2 days. Logged out and back in. Same issue.

Mitraillage systématique

Bonjour ,
En Juillet du fait d’une intervention à distance la caméras n’est mise à mitrailler au rythme de 2 photos par minute de jour comme de nuit .
Avec la conséquence suivante : activation du flash la nuit qui a épuisé la batterie en une seule nuit = zéro énergie et zéro recharge photovoltaïque.
Une vraie catastrophe qui laisse à penser que les développeurs et la maintenance n’est vraiment pas compétente ?
Une certaine insolence est ressentie quand on explique les problèmes.
Puis un vide total pendant presque un
Mois !
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Response from developer

Bonjour, merci de nous avoir signalé ce problème. Nous aimerions examiner de plus près les réglages de votre appareil photo et les modifier à distance afin de réduire le nombre excessif de photos prises, l'utilisation du flash et la consommation de la batterie. Nous aimerions analyser en détail ce qui s'est passé et consulter l'historique de l'appareil photo pour mieux comprendre la situation. Veuillez nous contacter au 1-888-779-7646 afin que nous puissions approfondir notre enquête et vous aider.

Wish I didn’t update

What happened to battery percentages and signal strength percentages????? Seriously this layout is better??? Definitely worse than before. Why would anyone want more clicks to get to status? The rows of cameras are so large you can only see 2 at a time. The old slim rows were so much better. Please add the option to go back!!!
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App is Good

I have used SPYPOINT for a few years now, and have 18 cameras out, four cameras 12 hours away, and 14 cameras 2200 miles away. The recent upgrade to the app is very nice. The cameras can be hit or miss sometimes, and as such, I always have a month to month plan because they tend to go down (solar panel not charging or they need a reboot) and it may be months before I can get to them. The camera choices have reduced, which I can understand, but my favorite, the solar Link Micro S LTE, is no longer available, it is also the longest lasting camera I have, going on five years; I guess you can’t make much money that way. 🙂
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Totally Useless Subscription

Nonstop false alarms ruin the app and the cameras.

Totally useless with hundreds of photos of absolutely nothing.

Returning the dozen cameras I purchased, thankfully from Costco.

Do Not Buy!

What a mess

The newest update is a complete mess. Just adding an additional screen doesn’t make it better it makes it cluttered. If you haven’t updated DON’T!

New update

Everything was well placed before the update. We’re is the battery percentage. I don’t have time to do extra steps when you have misquotes trying to get me. Layout is too long to scroll when you have several cameras.

Response from developer

Hello there, we understand that changes can take some time to get used to, and we truly appreciate you taking the time to share your feedback. Your input is valuable to us, and we'll be sure to pass your insights along to our team for careful review.

Moins de precision

Dans IOS les boutons ”meteo” et ”aide” ne fonctionne plus, de plus, l’interface du tableau de chaque camera etait tres bien avant, on voyait tout de suite le pourcentage de batterie!!! Maintenant on ne voit que ”elevé” ou “faible”…. Mais faible comment??? Ca me dit pas combien de temps il me reste pour aller faire recharger ma batterie!!!! Le pourcentage est tres important!!! De plus, il faut maintenant entrer dans les options de camera pour voir l’etat de la camera, avant on le voyait directement, il n’y a rien de plus, sinon qu’une navigation plus lourde et moins de precision!!! Moi je retourne a l’ancienne versionsi cela est possible!!! Tout etait parfait avant!!!
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Response from developer

Salut ! Tu peux essayer de te déconnecter de l'application puis de te reconnecter. Les options Météo et Aide devraient se trouver en bas à droite de l'application. Concernant le pourcentage de batterie qui n’apparaît pas, la récente mise à jour de l’application inclut des changements qui peuvent demander un peu de temps pour s’adapter. Notre équipe examine activement les retours des clients, les performances générales et l'expérience utilisateur pour continuer à améliorer l’application. Si tu ne vois toujours pas les options Météo et Aide après t’être reconnecté, n’hésite pas à nous appeler au 1-888-779-7646. Nous serons ravis de t’aider davantage et de résoudre la situation.

New 7/23/26 app sux

Why did Spypoint change their app? Don’t give me the 7646 number to call as I have already spoken to them and they have been unhelpful. They changed the format of the app without even having to update it manually. All the Font size is now super difficult to read, and they changed the battery meter. Battery meter no longer shows a percentage rather it shows a five bar system. I’ve been doing extensive testing with my voltmeter and how it compares to the five meter. Using AA alkaline my flex M series camera are showing medium level battery with three bars and a nominal voltage of 10.62 V, which equals to 1.32v per cell. On the flex M in the system settings, you can only choose between aa lithiums as the power source or auto. My camera is set for Auto. There is now way that 10.66 v could be medium battery left. I’m giving this app review a one star but I would give it zero if possible. I can’t believe you didn’t do a beta test first for rolling this out.
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Cannot make purchases within the app

Unproductive and frustrating to have to login into a browser to make any purchases! This should be done in the app.

Wish I didn’t update

What happened to battery percentages and signal strength percentages????? Seriously this layout is better??? Definitely worse than before.

Useless Subscriptions

False alarms galore ruins the app and the cameras. Totally useless hundreds of photos of absolutely nothing. Returning the dozen cameras I purchased, thankfully from Costco. Do Not Buy!

Does not notify on Coyote Detect

On image species detect it does not notify on coyote, but does with other species. Yes, the app is aet correctly. Hasn’t ever. It’s been months of bringing it to their attention.

Photos

Trail cameras and

Red more updates

I wish that they would do more updates for the app and cameras

App is getting worse and worse

Ever since the last update I cannot pull up my gallery. Just an empty black screen. I have to force quit. Log out. Log back in and it works maybe 50% of the time. I’ve spent thousands on cameras and plans. It’s not worth it. I’m switching over as soon as I can.

App always has glitches

They virtually never get there app running right. Always has bugs, I’ve been using SPYPOINT for 6+ years and run over 100 cameras. Trust me I’m smarter than they are with knowledge about there products and app. You would think they would eventually get it right but….

I can’t even renew my subscriptions, it’s crazy

This is actually pretty wild. I have 2 SpyPoint trail cams and 2 premium subscriptions for the past year. The apps and cams are great, but my credit card expired. I can’t renew my plans via the app or update my card. It tells me to go to the website. On the website it says it’s under construction and to use the app.

Within the app, the support section lists hours to get a hold of support but NO email or phone number is listed. How am I supposed to pay you guys? My plans expired and I can’t renew. It’s wild.
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