Squarespace Video Studio User Reviews

What users say

Top reviews

Good App

Pretty Awesome!

Response from developer

Thanks for your kind words and taking the time to leave a review! We're happy to hear you're enjoying our app 😊

Continually crashes during render

Surprised Squarespace would release such a buggy product. I’ve reinstalled twice, app keeps crashing during rendering.

Response from developer

Sorry to hear you are having trouble. Please contact our Customer Support team at appreviews@squarespace.com. We'd be happy to help as best we can. Let us know how this goes in an updated review.

Excited

I’m very excited to to make content to get out to my customers.

Response from developer

Thanks for the rating! We appreciate it ✨

Increased sales

I started playing with this program and couldn’t stop! My first video clip brought in 20 customers - all said they saw it on instagram.

Try this program, it will increase sales!

Response from developer

Thanks for your kind words and taking the time to leave a review! We're happy to hear you're enjoying our app 😊

Yeessss!!!!

This is just in time for me to add a shop to my site! I had another video app that I had been using, but as soon as I saw the preview for this studio on my Squarespace dash, it was an easy decision

Response from developer

Thanks for the rating! We appreciate it ✨

WOW

Sometimes just owning a business and listing items can be a lot on its own. Now there’s also stories and posts and reels to keep up on. It can be a lot! This app made it super easy for me to re-engage in my content 💖💖

Response from developer

Hey there, thanks for leaving a review! We're very happy to hear that you're loving Unfold 🖤

App Glitches

This app on the iPad has limited editing capabilities and that’s not conducive for a person who edits on the go. I literally have to pull my laptop out to make any real changes.

Response from developer

Hi there, sorry to hear you are having trouble with the app. Please reach Customer Support at support.squarespace.com and our team would be happy to take a look. Please let us know how this goes in an updated review.

Content creation is a breeze

Such helpful templates and scripts! It really makes content creation quick and easy.

Response from developer

Love this app!

This app makes it really easy to create high quality videos on-the-go!

Unusable on iPad

The screen formats to a phone size, and when trying to log in, the keyboard will not display anything other than letters. No numbers, special characters, enter keys, etc. making it impossible to log in accurately. When this is optimized for iPad, it seems like it will be a good app, but I didn’t make it past log in.

Note: I do not own an iPhone so looking forward to the day it is released for Android.
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Response from developer

Hey there, we're sorry to hear about the trouble you're having with the app. If you could reach out to Customer Support at support.squarespace.com and our team would be happy to take a look. Please let us know how this goes in an updated review.

App has issues

My previously edited and completed videos were not saved in the app and now they are gone; I don’t know what happened to them. When attempting to access the app to post what I had previously created, I was forced to login over & over and thats when I discovered that none of my videos were there.

I may just delete this app and do something else. Im extremely aggravated.
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Response from developer

Please reach Customer Support at support.squarespace.com and our team would be happy to look further into this. Please let us know how this goes in an updated review.

Intuitive and professional

This is an amazing asset to Squarespace!

Has potential

The app is pretty easy to use. If it would let me download my work, it would be perfect. Every time I try to save to camera roll or files, it closes the screen but doesn’t save it.

Response from developer

Thanks for your feedback here! This issue should have been resolved in our release of version 1.0.4 today. Could you please update to the latest version and give this another try? If you are still having trouble, please reach out to our Customer Support team at support.Squarespace.com so we can investigate further.

Awesome App

This app is great, it helps create fast and high-quality promo.

Awesome app!

Thank you for this fantastic app. As a small business this is a game changer!!! It took a little bit for me to get the hang of it but now it’s so easy. Thank you Squarespace!

Crashes when saving to camera roll

Was excited about this, but it does not save to Camera roll. It just crashes and closes.

Response from developer

We're sorry to hear you are running into an issue with exporting! This should have been resolved with the release of version 1.0.4 today. Could you please update your app and give this another try? If you are still having trouble, reach out to our Customer Support team at support.Squarespace.com so we can assist further.

Offline?

The app keeps telling me I am offline. I want to give this app a chance, but so far its been disappointing.

Response from developer

We're sorry to hear that you are running into an error message! Could you please reach out to our Customer Support team at support.Squarespace.com so we can determine what is causing this issue?

I LOVE this app!! ✨✨ Some Changes Needed, But Overall Great!

Really wonderful design and love how you can plug in videos and voice overs! One bug I’d like addressing: I went to download a second video to my phone and it keeps on crashing right before the download. I was able to download the first video I made, but for some reason it crashed for the second. I knew there would be bumps along the way with this being a new app and I’m sure it will get fixed quickly. Another thing I’d love as a Squarespace user is integration with the web version - so that if you make a video on your phone you’re able to pop it into the page you want it to go on via desktop. This saves a bunch of storage for me and I’d love if it were cloud-based so I could access it anywhere, not just on my phone. It’s probably something that they’ll come out with in the future and I’ll be looking forward to that. Overall amazing quality as always, love Squarespace!
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Response from developer

Thanks for your thoughtful review! We appreciate your feedback and have shared that with our Engineering team for consideration. The issue regarding crashing at the time of exporting a video should have been resolved today with our release of version 1.0.4. Could you please ensure your app is updated and give this another try? If you are still having trouble, please contact us at support.Squarespace.com so we can take a closer look.

Fast and Easy Way to Create Impactful Videos

It took me 20 minutes to create a video with my existing branding which lays with great impact on LinkedIn. Love it!

Great!

Amazing video template application. Truely world class ✨🧙‍♀️