This game is cool, but there’s one part I don’t like
Love it but Roblox game doesn’t work
Chargement d’ouverture
10/10 goated
MAJOR bugs that support has not fixed
Other bugs: their ads do not reward half the time, and they require watching for upward of two minutes. The claw machine freezes and overlaps with the posting section, causing players to need to close the app and lose their claw. The post section randomly closes. App crashes frequently and causes streak-loss, which is critical due to how difficult the levels are.
Their response to my concern was to credit me with one power-up and 500 coins, despite the fact I had to use 2000+ coins to clear a broken level, along with all of my power-ups (20-something). I couldn’t finish the event last season due to bugs, and I lost a week of progress this time around. I felt their compensation was poor, particularly given that their update didn’t even fix the bugs. They should be compensating users with complimentary VIP passes to make up for the lost playtime and rankings.
A final note, their rewards used to be great. It was challenging but fun, and all users had a fair chance to obtain special backgrounds and stickers. But they introduced a new reward system that makes it impossible to unlock things without spending money. And the in-app purchases are a steep ask given how poorly executed the game is. The in-app purchases only last a few days, and they’re not all-inclusive. If you buy a season pass, it doesn’t overlap with a mini-pass. The ad-free purchase only makes it ad-free for a few days before reverting. The new levels do not have enough moves and cannot be beat without upgrades and tons of lives, which cost money once you run out of the free ones.
I loved this game and I played for years, but I think it’s at the point of moving on. I feel like support won’t listen to their customers, and the developers prioritize money over satisfaction.
Response from developer
Thanks for that feedback regarding the difficulty of new levels and of the rewards system. We will share that with the game team for them to consider as they work on updates. Regarding the rewards not crediting please reach out to our support team via support@squishmallowsmatch.zendesk.com. Thanks.
Latest update took all my progress!
Response from developer
Apologies for the issues updating your game. Please reach out to our support team for assistance. You can contact them at support@squishmallowsmatchsupport.zendesk.com. Thanks!
Terrible
Lost my data :(
Load screen
lost progress
BUGGY and money-hungry app
Response from developer
Thanks for that feedback regarding the difficulty of new levels and of the rewards system. We will share that with the game team for them to consider as they work on updates. Regarding the rewards not crediting please reach out to our support team via support@squishmallowsmatch.zendesk.com. Thanks.
Squishmallow
HOW DARE YOU 😡😡😡😡😡
So BAD her name was Marienovela, 😓🥺 how could you take my baby away from me!? My dad spent so much of his love and effort getting her for me and now I can never see her! The game was so peaceful and perfect, I loved buying squishmallows at the market and fishing, and working at the cafe, and taking care of my squishmallows and decorating my home and dancing at the disco club. 😭😭😭😭😭😭😭😢😢😢😢😔😔😔😭😭😭😤😤 how dare you! Squishmallows was such a beautiful game and you just shut it down and all my years of happiness! PLEASE PLEASE bring SQUISHMALLOW BACKKKKK !!! 😤🥺
Response from developer
Hi there! We are really sorry, that Roblox game was made by a different studio and was never ours, so it is not something we can bring back. It clearly meant a lot to you and we are sorry it is gone. Marienovela sounds wonderful! We hope the collecting here can be a small comfort, even if it is not the same.
I love Squishmallow so much
Level are become too hard to be fun
Response from developer
Apologies for the difficulty spike you encountered. Our support team would like to hear more about that. Please reach out to them via support@squishmallowsmatch.zendesk.com. Thanks!
