Can’t Get In
All I did was do the update & now I can’t login it keeps saying my email or password is wrong & the temporary password don’t work either I had a lot of data for my horses on it
Response from developer
Sorry — this was our fault, not yours. An update stopped some people logging in on iPhone where their password contained certain characters, and because the same fault affected the temporary passwords we sent out, the usual reset didn't rescue you either. Both are fixed now. Nothing was lost — your horses' records are all still there. Email support@stables.cloud and we'll
Recent update broke login
I was using it for 27 horses and it was great, they even asked me to be a beta tester. Since the recent update I’ve been unable to login and the “forgotten password” sends you a temp password that won’t allow you to login either. Have emailed developer many times with no response, even after I received email from them saying they saw all my password reset requests, is everything okay? Even responding to that email doesn’t get me in touch with them. I’m hoping this will as it’s my last resort. I’m also hoping all my information is still backed up because I really need it!
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Hello?
Was a great app until it stopped allowing me to log in. The forgot password process didn’t work, either. I’ve reached out twice for help but got no response. Can’t access my data anymore.
Can’t get into my account
I absolutely loved this app for keeping track of all of my horses vaccines/farrier. After the bug fix it logged me out and will not let me back in. Very sad
IOS app not working
This app used to work great but after the last update It is not allowing me to login on my iPhone. I can only login while using my PC. Frustrating since I’m usually using this app for note taking while I’m in the barn
Response from developer
Thank you, and I'm sorry. That was an iPhone-only fault — passwords containing punctuation were being mangled by the app but not by the website, which is exactly why your PC still worked. It's since been fixed. If you're still locked out on the phone, email support@stables.cloud and we'll get you back to taking notes in the barn rather than at a desk.
