Discounts
How can you add to orders when not in a store ?
Extremely limited app
This app is not accepted outside the UK. It’s also not accepted in UK airports. It’s crazy. A multinational company’s app that only works in some places in one country.
Good
Easy to use. Can remember previous orders so easy to repeat same things. Would be nice of if I could link my BlueLightCard to it as have to choose between speedy ordering or getting my discount
Use to be great
Been on this since it first started but it’s becoming more and more a ripoff, seems like every year now they change how many stars are required to maintain gold
Bit of a mess
Ordering is so complex! Why not offer me my 4 favourite stores to order from in town, rather than every one in a ten mile radius? Swapping a previous order from small to medium of large takes me to a complete drink edit menu - bit over kill. Easy to click around in the menu and lose my order completely. It feels designed by an engineer, not a UX team.
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Starbucks
I love the Starbucks so much like literally I have a Starbucks collection in my room of like the cops that I’ve got I’ve got a fake backup. I’ve got like yeah I’ve got loads of Starbucks
Personal data demanded
Just wanted to collect some loyalty points and get a drink reward, no paying or ordering. Demands my name and date of birth. Likely they share and sell data. Ordered a drink and the server thanked me with my name. Asked if she got that from the app and she said yes. Nobody should be seeing my name and date of birth. Changed it to the short version of my name.
Need 600 points for a Frappuccino but it’s mostly ice, they don’t even need to boil anything. Tried to use WiFi and it demands personal data like gender, date of birth and more- Costa doesn’t demand that.
Need 600 points for a Frappuccino but it’s mostly ice, they don’t even need to boil anything. Tried to use WiFi and it demands personal data like gender, date of birth and more- Costa doesn’t demand that.
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Easy to use
Good job dudes but lets make default or favourite store so no need to choose always may be better ui
So bad
So bad it’s so slow and annoying it won’t let me delete the app
To many clicks
Way too many clicks and distractions to order my usual. Also different apps for each country which are indistinguishable from each other.
Knowsley
Coffee always great! Staff always friendly and happy to help!
App support link is broken. Cannot add payment method
I’m sitting in a Starbucks using their WiFi. Downloaded the app and tried to add credit card / debit card. I just get a general error saying “incorrect information”. There is no indication of which field is problematic. Maybe they haven’t updated their address database for 15 years? I have no idea.
Tried contacting app support but just get an error saying “can’t connect to server”.
Cannot see anywhere in the app to add QR code to Apple Wallet. Total failure.
Tried contacting app support but just get an error saying “can’t connect to server”.
Cannot see anywhere in the app to add QR code to Apple Wallet. Total failure.
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Previous Order bug
In the latest release, customised orders are not showing correctly in the Order/Previous tab. My partner’s 1 shot skimmed latte, has reverted to 3 shots and semi-skimmed. Re-ordering from here now resulting in drinks having to be re-made. Suggest moving the Favourites tab (hidden from initial view) to the left, and giving it priority.
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Sold out
How do you sell out of milk
Good app
Good app I wish they displayed the food in the app
Starbucks code sucks
Used to be a leader on the high street for its rich and great coffee taste. Last few years it has gone downhill. Coffee Taste sucks and customer service dreadful. I now go to Costa coffee or cafe Nero their coffee taste is very good. Even though I don’t agree with their prices
Shocking
Very disappointed in the greed of Starbucks sneaking the free cup to 600 stars, if 500 £50 wasn’t enough now you have to spend an extra £10
Horrible service and staff
Today I was in the Greenock Starbucks with my friends and we where sitting peacefully having a conversation at the chairs and we went to order a cake pop and they wouldn’t serve us anything and one of the staff members told us to clean up their floor and the staff member walked by us and smashed a glass right next to us and it cut two of my friends had
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Zita
Zeze peze
The Best!!
I love this store, genuinely the happiest bunch of baristas and they all make perfect blends, I’m a fussy coffee drinker with quite niche tastes but they always get my weird and wonderful drinks absolutely spot on. Of all the many Starbucks I visit the consistency and quality here puts it at the top of my list.
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