Starbucks UK User Reviews

Starbucks UK
Starbucks UK
Starbucks Coffee Company

Customer Experience

Positive experience52.4% of reviews
Neutral10.7% of reviews
Negative experience36.9% of reviews

~ Based on 103 written reviews from the US App Store.

Is Starbucks UK Safe?

Starbucks UK appears safe based on user ratings. AppsHunter Safety Score for Starbucks UK is 89/100.

This assessment is based on 53,977 user ratings, with an App Store average of 4.5/5.

Is Starbucks UK Legit?

Starbucks UK appears to be a legitimate app. AppsHunter Legitimacy Score for Starbucks UK is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love it

I love the mobile order- no more lines! Same great taste! 😁

Took ages

Took about 15 minutes for a 5 pound And wrong name Nina and lisa do not sound alike but the drink was very good not looking to go get another drink from that staff

Review

I LOVE STARBUCKS

No stars being collected

Ordered multiple drinks from 2 different locations the past 2 ish months they ask to scan the app yet no points are being collected?!

Points collection didn’t work

Signed up to the app. Bought a number of coffees, had the app scanned every time but no points. Logged in and out a dozen times but nothing. Waste of data provision.

Simple

Extremely simple

The best coffee ever

I have loved every coffee I’ve bought here and love there snacks

Great coffee but no vegan cakes

Why no vegan cakes????

Love Freebie

Makes me want to get starbucks everyday because I enjoy the freebie

Reinstallation issues abound!

Tried and tried again to reinstall the App to my new iPhone - ultra frustrated - gave up! Email input not visible when using keypad! Password reset continually freezes! As a long time user from the days of the International App you could use on holidays, USA, Spain, Germany etc - the UK App has always been pants! Don’t waste your time!
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Corporate greed strikes again

Once more they are “updating” the requirements to you use “rewards” from 130 to 150 just to get a basic coffee LOL. As if they are doing you a favour haha gaslighting at the minimum. Greedy piggy company deserves to go bankrupt.

Shocking change to redemption value of loyalty points

Well that’s me swapping my coffee shop to somewhere better
They’ve just sent an email saying they’re hiking up the amount of stars needed to redeem for everything, yet leaving what you can earn per £ the same
How to alienate your loyal customers , I’m off to Costa now

triple stars on first order

on 3/8/26, it gave me a notification saying that i’d get 3x stars on my first order when i used my scanner
i did my first order using it today and spent £6.40, and as the typical number of stars per pound is £1=10⭐️, getting 3x i should’ve gotten 196 stars. however, that is not the case and i only got 64 stars from my purchase.
it said on the notification that the offer was only valid up to seven days after it was sent; it’s only been 3.
i’ve checked multiple times that the place i went to: st david’s village hotel was not part of the list of exclusions.
some clarification on why it didn’t work would be much appreciated.
but overall the app seems okay so far, but i am rather miffed regarding the false advertising.
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Beckton refresh wie

Love the new refresh and drinks as always

Doesn’t Work

Can’t see menu without selecting a store. Can find my store but won’t let me select into it and then can’t choose anything so I have to close down the app. Still doesn’t work. Don’t have any issues like this with any other apps.

Excellent

It is so convenient being able to order in advance and pick up quickly using the mobile order feature. The star rewards are great too!

Just lost 483 stars after card was declined (due to poor WiFi signal)

If you want loyalty buy a dog!

Best Coffee

Might go to and wouldn’t straight anywhere else love the seasonal drinks get excited for them every year hate the new star system wish it could back to the old one but nevertheless a Starbucks girly!

Right..

I like Starbucks they make some great drinks and in shop they are nice people. However, you don’t get that same treatment when you order online. Simply put I had tried ordering a hot chocolate 2 times and each time I’ve been given hot milk instead..won’t even be given a refund cuz apparently the order is the same when it clearly was not 😭had photos and everything I felt really disrespected so won’t be ordering from there again.
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Fabulous

Easy to use and super handy with having kiddies to order it and just run in and grab!!! Love the rewards too!! Absolutely brilliant!!