Hollow
Response from developer
Thank you for taking the time to share your detailed feedback. We understand that promotional structures and wagering requirements may not appeal to every player, and we appreciate hearing different perspectives on the overall experience. Our promotional offers, including applicable playthrough requirements, are disclosed in the terms prior to opting in so players can decide what best fits their style of play. We also continue working to provide a variety of games, promotions, and entertainment experiences for our players. We appreciate your honest feedback and will be sure to share it with the appropriate team for review.
Stay away from slots
Response from developer
We’re sorry to hear about your experience and understand your frustration. Online casino games are designed for entertainment, and all game outcomes and payouts are determined randomly through certified systems. Because of this, results can vary significantly, and wins are never guaranteed. We appreciate your feedback! Have a wonderful day!
This is scam
Response from developer
We’re sorry for the frustration. This is not the experience we want for our players. In some cases, bonuses may be automatically applied based on eligibility, and they do come with wagering requirements that must be completed before a withdrawal can be processed. That said, we’d be happy to review your account and clarify what happened, as well as explore any available options. Please reach out to our support team so we can take a closer look and assist you further.
Best
Response from developer
Wow! thank you for the amazing review! We’re thrilled to hear you’re enjoying the platform and your experience with our return rates. Providing a fun, fair, and rewarding gaming experience is always our goal. We truly appreciate your support and look forward to keeping the great times going!
Stupid app
Response from developer
Thank you for sharing your experience! We’re so glad to hear you had a great win—turning $10 into $300 is definitely exciting. We appreciate you giving us a try and hope you continue to enjoy the games. If you ever need anything, our support team is always here to help.
Stardust
Response from developer
We’re sorry to hear that your experience has been disappointing. Game outcomes are determined by certified random number generators, so results can vary for each player. We hope lady luck turns in your favor soon. Have a great day!
Do Not Use
Do not take advantage of any deposit bonus promotions, especially those with matchup amounts. The casino freezes the bonus amount and your deposit amount. There is no shared winnings so anything you win goes back into the withheld money and even though they tell you they will release your money so it can be withdrawn when you have completed the required play through as per the bonus, that is not true. They do NOT release your money. You are forced to spend all your deposit money and any bonus money they provide. It’s a huge money grab for the casino as they are the only ones winning. They get your complete deposit amount for free! You are basically just handing them over your money on a false premise. I’ve never played a casino where you can’t withdraw the money you put in. It’s your money!!! All other casinos will forfeit the bonus money if you withdraw your own money, but not this one; this one is designed to take your money.
STAY AWAY FROM THIS CASINO!
Response from developer
We’re sorry to hear that you were disappointed with your experience. We understand that bonus terms and wagering requirements may not be the right fit for every player, and we appreciate you sharing your feedback. Our promotions are subject to specific conditions that outline how bonuses and deposits are handled once a bonus is accepted. If there was any confusion, our Support team can review the details of your account and provide clarification. Your comments have been shared with our team as we continue to evaluate and improve the player experience.
One of the better apps
Response from developer
Thanks for sharing — we’re really glad to hear you had fun and that the referral bonus worked out well for you. It’s great to know you and your friends enjoyed the experience and were able to cash out successfully. We appreciate you choosing to play with us and look forward to having you back. If you ever need help or have questions, our support team is always here.
Not great
Response from developer
Hi, we're sorry to hear that you did not have an enjoyable experience. We do offer several promotions with different wagering requirements. All of our promotions/wagering can be found on the site for your reference. If you should ever have any questions regarding wagering please reach out to customer support team, they would be happy to assist.
Wager requirements are a little too high
Response from developer
Hello, thank you for your feedback, glad you are enjoying the game selection! We will note your feedback for our marketing team regarding the play through. Have a great day
Love the site
Response from developer
Hello, We appreciate your feedback. We will forward this to our Marketing team. They are always working on improving our future promotions. Thank you very much.
Scam
Response from developer
Hello, Our games use a Random Number Generator therefore RNG has no knowledge of the results of the previous game session nor can it be altered to favor certain players. We hope luck is in your favor soon.
!!!!BEWARE!!! ABSOLUTE SCAM
Response from developer
Hi, thanks for the comments. We would like to investigate this further. Please write to us at support@on.stardustcasino.com with the subject "Attn: Manager" and our senior support team members will review and get back to you.
New member
Response from developer
Thank you for the great review. We are glad you enjoyed our site :)
Play
Response from developer
Hi Louy, I am sorry about your experience. We will work on making the games more appealing to our players. Please write to us at support@on.stardustcasino.com if you have any questions.
RTP Catastrophe
Response from developer
Hello, Our games use a Random Number Generator therefore RNG has no knowledge of the results of the previous game session nor can it be altered to favor certain players. We hope luck is in your favor soon.
Horrible casino worst agents
Response from developer
Hi Jay, sorry about your experience. Please send us an email to security@on.stardustcasino.com and we will help you with your withdrawal right away.
Anne
Response from developer
Hi Anne, sorry to hear about your experience. Hope you hit a winning streak soon
Zero chance at any bonuses
However, I have never seen an app that just consistently takes your money and never lets you win anything (rarely even win your bet back). I haven’t even seen a feature on this app after hundreds of dollars put in and 20 different games.
Don’t waste your time or money on this app as there are far better online casinos to gamble on.
Response from developer
Hi there, sorry about your experience. However, we have a lot of different games with different game play experience and promotions. Our players do have wins as well as losses. I hope you find a winning streak soon!
Do not recommend
Response from developer
Hello, that does not sound correct. Please write to us at support@on.stardustcasino.com with the subject "Attn: Manager" so we may look further into this.
