Takes forever to load main menu
The app is seriously bad and takes forever to login.
This app sucks so much it’s not funny
Basically this app sucks. It’s so laggy in the loading. Most of the time you can’t access the full options.
Loudest App Ever
Takes forever to load and is always glitchy for years! No improvements! Worse than dinosaurs.
差
I suggest that the developer please review it again. I took wasted my 5 minutes to write this review.
I hope you can follow up.
I hope you can follow up.
Awarded worst telco App in Singapore
I’ve been a customer for so long and as long as I’ve been using this app, it has been that bad.
Latest update - the OTP login doesn’t even work. Total waste of resources.
The password expires and the app doesn’t even support resetting.
Don’t waste your time if you’re thinking of porting over and want a decent telco app to monitor your usage.
Latest update - the OTP login doesn’t even work. Total waste of resources.
The password expires and the app doesn’t even support resetting.
Don’t waste your time if you’re thinking of porting over and want a decent telco app to monitor your usage.
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Not working
Not working at all. After OTP login, show you an empty page.
Inconsistent
This App has very poor and inconsistent performance. In my experience it is not reliable and has left me locked out and without roaming service whilst overseas on several occasions.
Password expired in less than a month
Poorly designed app, password expired after a month and no way to reset password. Got log out for nothing and forever
Legitimately worst app in the store
Just everything about it is awful
Slow to update
Come on Starhub. This app hasn’t been updated in 8 months and there are people who rely on the SBM to perform management tasks.
For a telco that’s been around since the 90s, you could really do better. Is there even anyone looking after the app?
For a telco that’s been around since the 90s, you could really do better. Is there even anyone looking after the app?
Slow to load and buggy
Real time information should be the core principle for a telco furthermore for the business front customers. However, this SBM app falls short of a quality service. The user usage is not up to date (mine is not updated for 5 months) making this function useless. The app also runs very slow regardless on wifi or 5G network.
StarHub needs to do better in this service area to provide a better service experience.
StarHub needs to do better in this service area to provide a better service experience.
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Usage unfriendly
The most difficult application I ever use before
can't see roaming rates
app asks me to insert business sim card when it's already inserted. superb
Hopeless app and company
Cannot activate data travel and I spent most of my time listening to computer talking when I need call support. Looking forward to change telco once contract is up.
One of the worst app
The worst user experience ever … and yet this is for business user, i can’t describe how dissatisfied and disappointed i am frankly…
Worst app in history
Is there a negative star for this option?
Giving 1 star is like too kind for this app!
Always error and error!
You guys sleeping?
Giving 1 star is like too kind for this app!
Always error and error!
You guys sleeping?
Very Bad App
Very bad App Cannot subscribe DataTravel
Buggy app for Iphone 14 pro
Do something about the back button. Keep showing black screen. Do get back to me within 5 working days as i would like to know what actions have you taken. If you don’t means you care about customer service.
Iphone 14 pro Max IOS 16.2 Back function not working
The back function “<“ on the top left hand corner on Iphone 14 Pro Max is not working. The “<“ function should not be on the status bar as it cannot be tapped to go back.. Can please check and resolve it. Thanks
Useless APP for such a BIG company
Very laggy
Lot of functions not working.
Tapping the back button works 50/50
You need to close the app and open again if the back doest work.
Multimillion dollar company spent 1k for an app.
Lot of functions not working.
Tapping the back button works 50/50
You need to close the app and open again if the back doest work.
Multimillion dollar company spent 1k for an app.
