Can’t get into my account.
Response from developer
Hi Fiona! I see that our support team already assisted you with this issue. You were logging into the wrong account. Please email our support team directly at contact@starnow.com if you still need further assistance!
希望能有中文版本的
Response from developer
Hi there, thank you for your interest in a Chinese language version of our app! Since the majority of the jobs on our platform are for English speakers, our primary language is also set to English. If we expand to other areas of the world, including China, we'd be happy to consider expanding our language options then. Thank you again for taking the time to leave us this review!
App not working
Always says ups something went wrong please come back later, but to take money never late.
But to take money they never late .
Paid Twice – Still Can’t Use the App
This experience has been frustrating and time-consuming. For an app that is meant to support creatives and performers, the subscription and account integration process should be much smoother. Please improve the in-app subscription system so users don’t waste both time and money just trying to access what they’ve paid for.
Response from developer
Hi there, we're sorry to hear you're having trouble accessing your subscription. Please email our support team directly at contact@starnow.com so we can troubleshoot this issue for you! Please also put the subject line 'Apple review' in your email so we can easily locate your request. Thanks in advance!
I really got to say this is amazing
Good app but poor integration
Subscription glitch
Was planning on auditioning on a number of projects today but am unable to.
Star now casting
Response from developer
Hi Chloe, we're thrilled to hear that StarNow is your support system through the entertainment industry! Please don't hesitate to contact our support team at contact@starnow.com if you have any questions. We appreciate you taking the time to leave us this glowing review and wish you all the best auditioning!
Fabulous app
“You do not have permission”
Could be better
The app sometimes doesn’t allow you to choose your age range, location and distance etc and then unable to proceed and search.
Same with the website, despite putting in specific filters, results are not in line with these.
Could be much slicker and better. Alerts for jobs where talent meet certain criteria would be useful.
Response from developer
Hi there, we're sorry to hear that you're experiencing technical glitches with the iOS app. Please note that we do have a feature called a 'saved search' that allows you to save your filter selections and receive notifications for new jobs that match those filters. Please reach out to our support team at support@starnow.com so we can better assist you!
help
不支持中国大陆用户吗？
Response from developer
Hi there, please note that we mainly offer casting calls in the U.S., the U.K., Canada, and Australia. Please email our support team at contact@starnow.com if you have any other questions about our service!
Problem with delayed messages
I have been monitoring both app and web and the problem is still happening
Star now looks good
Subscription doesn’t sync and the support team can’t fix.
This app is one of the worst scams ever
Response from developer
Can you elaborate on how our app is a 'scam'? StarNow is a popular casting platform that has been a staple for actors for many years. If you'd like to share your feedback on how to improve our app and our service, please email us at contact@starnow.com.
Why would a paying member need to upgrade??
It keeps freezing
Response from developer
Hi there, we're sorry to hear that you're unhappy with the new updates. If you haven't already, please reach out to our support team at contact@starnow.com so we can troubleshoot the glitches for you!
