StarRez Go User Reviews

Top reviews

Ts is dog bro

Ts is dog bro

Response from developer

Thank you for your feedback. We’re sorry to hear the app didn’t meet your expectations. If you’re able to share more detail about what wasn’t working for you, it would help us understand where we can improve. You can also submit feedback via Pendo or share it with your Account Manager.

Maybe the Best App I’ve Ever seen

Just kidding thats a lie, but for real its better than the other trash

Response from developer

Thank you for sharing your thoughts. We appreciate the positive note and are glad to hear the app is working better for you than other options. If you ever have suggestions or want to talk through ways we can keep improving please add them to our Pendo Feedback or share with your Account Manager.

ugh

literally locked me out of my account right before check ins

Response from developer

Thank you for taking the time to share this feedback. I am sorry to hear that you were locked out of your account right before check in. That would have been incredibly frustrating, and we understand how much that moment matters. If you would be open to it, please reach out to your Account Manager or Customer Success Manager so we can discuss your experience in more detail. Your insights help us continue improving the app and the support we provide.

Old app was better

This app is slow and clunky. The old app worked better.

Response from developer

Thank you for taking the time to leave this feedback. I am sorry to hear that the new app feels slow and clunky compared to what you were used to. We know changes can be frustrating when they impact your day and we want to understand more about what is not working well for you. If you are open to discussing your experience in more detail, please reach out to your Account Manager or Customer Success Manager. Your insights help us focus on the right improvements as we continue refining the app.

Old app was better

Opening filters is slow and poorly designed, which is a shame because that is the number one thing you do on the app.

Response from developer

Thank you for sharing your experience. I am sorry to hear that opening filters feels slow and does not meet your expectations. Since this is a key part of how you use the app, I understand why this would be disappointing. If you would be open to it, please reach out to your Account Manager or Customer Success Manager so we can talk through your experience in more detail. Your feedback helps us focus our improvements in the right areas.

Awesome app!

This app gets it done.

Response from developer

Thank you for sharing your thoughts. We appreciate the positive feedback and are glad to hear the app is helping you get things done. If you ever have suggestions or want to talk through ways we can continue improving, please add your feedback to our Pendo feedback. Your insights help us keep raising the bar.

Old app was better

The app is slow, every page I go on takes time to load. We’re also experiencing issues with checking in/out students which is a huge problem. If you’re going to roll out a new app, it should be better than the old one. I wish they would have just updated the old app rather than create a new app that doesn’t even work. I can’t seem to find anything that makes this app better unfortunately
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Response from developer

Thank you for taking the time to share this detailed feedback. I am sorry to hear that the app feels slow and that you have run into issues with check in and check out. I understand how disruptive that would be, especially when you rely on these workflows every day. We want the new app to feel like a clear improvement, and it is disappointing to hear that this has not been your experience. If you would be open to discussing this further, please reach out to your Account Manager or Customer Success Manager. Your insights will help us understand the specific challenges you are facing and guide our ongoing improvements.