Do Not subscribe - There is NO WAY TO CANCEL
I strongly recommend avoiding a subscription to StarShort.
I subscribed directly through the StarShort application. The problem is that the cancellation function does not work. Every time I attempt to cancel the subscription through the app, I receive an error message, making it impossible to complete the cancellation.
Despite attempting to cancel, the charges continue to recur.
I have also emailed StarShort numerous times requesting assistance and cancellation and have received no response. When a company continues taking recurring payments while its cancellation system produces errors and customer support does not respond, customers are effectively left with no reasonable way to stop being charged.
To make matters worse, the app itself does not work properly much of the time, so I am continuing to be charged for a service that I cannot reliably use and cannot successfully cancel.
At this point, it feels like money is simply being taken from my account without my authorization to continue the service. A legitimate subscription service should provide customers with a clear, functional way to cancel and responsive customer support when that process fails.
I have attempted to cancel. I have contacted the company repeatedly. The cancellation feature does not work, the company has not responded, and the recurring charges continue.
I will now have to dispute the charges through my financial institution.
Buyer beware. I would not subscribe unless and until StarShort fixes its cancellation system and provides customers with a reliable way to stop recurring charges.
I subscribed directly through the StarShort application. The problem is that the cancellation function does not work. Every time I attempt to cancel the subscription through the app, I receive an error message, making it impossible to complete the cancellation.
Despite attempting to cancel, the charges continue to recur.
I have also emailed StarShort numerous times requesting assistance and cancellation and have received no response. When a company continues taking recurring payments while its cancellation system produces errors and customer support does not respond, customers are effectively left with no reasonable way to stop being charged.
To make matters worse, the app itself does not work properly much of the time, so I am continuing to be charged for a service that I cannot reliably use and cannot successfully cancel.
At this point, it feels like money is simply being taken from my account without my authorization to continue the service. A legitimate subscription service should provide customers with a clear, functional way to cancel and responsive customer support when that process fails.
I have attempted to cancel. I have contacted the company repeatedly. The cancellation feature does not work, the company has not responded, and the recurring charges continue.
I will now have to dispute the charges through my financial institution.
Buyer beware. I would not subscribe unless and until StarShort fixes its cancellation system and provides customers with a reliable way to stop recurring charges.
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I don’t like it
On this website, some episodes feature human voiceovers, while others use AI. Plus, the playback stutters in every single episode.
Novelas
Muy buenas.
Las mejores series en esta app
Lo recomiendo mucho me encanta
I did not subscribe and still was charged
I don’t have any active subscriptions anymore and I was still charged.
観れません
支払いしサブスクも登録されていますが観れません。
問い合わせ先が表示されないので、こちらから問い合わせさせていただきます。
問い合わせ先が表示されないので、こちらから問い合わせさせていただきます。
Response from developer
If you have any questions, please email support@starshort.online or reach us via in-app feedback: StarShort-[My Profile]-[Feedback]. We’ll do our best to help. Have a great day!
DO NOT SUBSCRIBE. THERE IS NO WAY TO CANCEL.
Make sure to read the reviews before you hit subscribe on any platform. I purchased on Facebook, and now have no way to cancel the account because it doesn’t register on any app or other service. I followed all directions to cancel in the app, but since I viewed everything on Facebook, I never downloaded the app. Also of note: I can’t even look up the account on Facebook to cancel it that way because it doesn’t show up anymore. They trap you into subscriptions, then, even when you can’t view the content anymore, they continue to charge you. It is a scam. I’ll be filing this through my banking institution to get the charges removed, and I won’t be subscribing again. The content is mediocre at best and looks to be AI generated to top it all off. Highly unsatisfactory.
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Mucho gasto
Se paga mucho y no dejan ver ni un solo drama completo
Cancellation
Trying to cancel this subscription and not able to do so. How do I cancel?
Résiliation
Je demande la résiliation de mon abonnement
ㅗ
적당히해야지 ㅅㅂ 좆빠지게 광고봐서 한게 잠금해제하면 30초 보고 끝나고
Good luck canceling….
I had purchased a week through Facebook, and attempted to cancel by following the instructions on their app. Imagine my surprise when the subscription doesn’t show in my App Store or my Apple subscriptions. There is no way to cancel, as other than being listed under “My Apps”, there’s no record of this anywhere. I’m filing a complaint as there’s no way to reach their customer service either.
And the movies on the app are subpar.
And the movies on the app are subpar.
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ㅉ 이게 왜 별점이 3점..?
너무 현질유도 개심하고;; 다른 곳보다 코인 모으기 개빡세고 가격도 더 거업나 비싸는데;; 이건 걍 방구석 여포들도 포기할만한 앱임… 걍 깔지말고 스트레스도 받지마셈;; ㄹㅇ 개별로야
Alle
Ich liebe die Filme
Obviously a fake app
This app direct even work. Too bad I WAS going to pay for a prescription but there’s nothing there. It’s just black. No movies. Nothing. Then I see reviews saying your payments will get stolen. No I’ll stay with your competitors ShortMax, who know how to properly handle the app.
You pay you lose
I have tried repeatedly through their customer service and feedback link to get this fixed. I purchased a week through Facebook, and I have been unable to complete a movie on this service yet. It keeps popping up to pay again. I have confirmation emails sending a message to those emails does not work. Contacting customer service does not work.
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^_ε=＼＿○ノ ﾋｬｯﾎｳ!!
‹‹\(*´꒳`* )/››‹‹\( *)/››‹‹\( *´꒳`*)/››
أين ذهب اشتراك أسبوع
أين ذهب اشتراك أسبوع حرامي
Garbage
If I could give negative i would. I charged me asked for email then when I went to go sign in it saying I don’t have any in app charges.. well tell that to my bank that’s holding money for purchase!!
아니이건
사기아니에요?ㅋㅋㅋ돈주고 봐도 끝까지안나오고 중요한 장면에 멈추는데요??가격도 비싼데 너무하네요
