StayCore AI is the international hotel AI workspace for welcoming guests from around the world. More international guests means more moments where the front desk gets stuck: messages you can't read, conversations you can't follow, calls in another language, guests who can't use local apps, and requests that slip through. StayCore AI solves each of them in one place.
EVERY GUEST MESSAGE, IN YOUR LANGUAGE
Guests write in their own language and your team reads it in yours. Your replies are translated back automatically. AI answers common questions first, staff take over in one tap, and you always see how long a guest has been waiting.
AN IPAD + PHONE BECOME A FRONT-DESK INTERPRETER
Use an iPad as the guest display and connect a staff phone through same-property discovery or a six-digit code. Hold to talk for a bilingual conversation; the guest's language is detected automatically, and sessions recover across screen locks, network changes and app switching.
AI PHONE TRANSLATION
When an international guest calls, AI translates both ways in real time and writes up a summary and record after the call.
ONE PAGE FOR EVERY GUEST, NO APP DOWNLOAD
Place NFC tags or QR codes in rooms and public areas. Guests tap or scan to open the hotel's own web page in 15 guest languages: AI concierge, photo translation, arrival information, service and complaint requests, repairs, lost and found, luggage storage, service ordering, city guides and travel planning. Hotels in mainland China can also offer entry information and guides to essential local apps.
EVERY GUEST REQUEST, NOTHING MISSED
Home shows today's work at a glance: overdue, unassigned and waiting requests rise to the top. Amenities, repairs and complaints flow into one ticket path with room numbers, photos and full progress history.
TURN GUEST REQUESTS INTO REVENUE
List free or paid services in Service Ordering—takeout ordering, laundry, transfer booking or anything your hotel offers—with your own names and prices. Guests order from the hotel page, orders go straight to the front desk, and the hotel collects payment itself; StayCore AI never handles the money.
PRACTICAL AI TOOLS FOR INTERNATIONAL GUESTS
Face-to-face interpretation, phone translation, check-in info cards, multilingual price signs, review replies, OTA content, hotel photo retouching, city maps and travel planning—enable what you need. Live credit and subscription prices are always shown in the app; every paid action confirms the live price and refunds automatically on failure.
TRACEABLE FRONT-DESK WORKFLOWS
• Unique luggage-storage codes and QR tickets; staff scan to complete pickup in one step—completely free
• Package intake, waiting and collection status
• Lost-and-found verification and categories
A MONTHLY REVIEW THAT NAMES YOUR NEXT STEP
Complaints, service orders, AI answer rate and ratings are summed up as a monthly review with action items. Switch between properties and manage team members and permissions while keeping each hotel's data separate.
StayCore AI does not require a complex system rollout. Start with one QR code, one service or one front-desk iPad, and make international guest service feel professional from day one.
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