Staycore AI酒店智能工作台

Staycore AI酒店智能工作台

酒店全场景AI服务与运营中枢

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StayCore AI brings guest service, front-desk collaboration, content creation and daily hotel operations into one workspace. NO APP DOWNLOAD FOR GUESTS Create NFC and QR entry points for rooms and public areas. Guests tap or scan to open the hotel's own web portal and use the multilingual services the hotel has enabled—AI customer service, photo understanding and translation, arrival information, service and complaint tickets, repair requests, lost and found, luggage storage, service ordering, city guides and travel planning—in 15 guest languages. START WITH TODAY'S WORK Home is a clean, minimalist operations console: today's tasks, service requests, complaint tickets, orders, messages and review risks in one view. Staff follow progress within the active property instead of switching between scattered pages and group chats. TRACEABLE FRONT-DESK WORKFLOWS • Route complaints, service requests and repairs into one ticket path with room numbers, photos and full progress history • Issue unique luggage-storage codes and QR tickets; staff scan to complete pickup in one step—completely free • Track package intake, waiting and collection status • Keep lost-and-found verification and categories clear • Receive guest service orders while the hotel retains control of offline settlement PRACTICAL AI TOOLS, ENABLED AS NEEDED Use hotel photo retouching, OTA content, event invitations, posters, multilingual price signs, review assistance, internal operations surveys, bilingual communication, international guest information, an interactive city map and travel planning. Live credit and subscription prices are always shown inside the app; every paid action confirms the live price and refunds automatically on failure. MANAGE THE GUEST PORTAL AND BRAND IN ONE PLACE Configure content, modules, ordering, custom links, brand styling and 15 guest languages in Guest Page Settings, then preview the page guests will actually see. Direct Booking becomes a customizable hotel website with 9 reorderable sections, a location map and curated guest reviews. DATA, PROPERTIES AND TEAMS Review module analytics, seven-day trends and operations data in one place. Switch between properties and manage team members and permissions while keeping each hotel's data and configuration isolated. StayCore AI does not require a complex system rollout before a hotel can begin. Start with one QR entry, one service or one front-desk workflow—and make digital operations useful in everyday work. Privacy Policy: https://wallingtech.com/h5/privacy-policy?lang=en Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
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What's New in Staycore AI酒店智能工作台

2.0

July 19, 2026

This update introduces a new design language and a set of new capabilities. NEW BRAND & INTERFACE • A brand-new rounded monochrome app icon unifies the home screen, launch screen, sign-in and AI Assistant identity • A minimalist black-and-white design now runs through Home, Messages, Guest Page settings, Toolbox, Profile and Membership • Home becomes an operations console: today's tasks, review risks, six daily metrics, a seven-day trend and one unified analytics entry • Bottom navigation is now Home / Guest Page / Messages / Toolbox / Profile, with the AI Assistant available right from Home NEW FEATURES • Service Ticket Assistant: staff create complaint, service and repair tickets (room, notes, photos); guests get a new 15-language "Repair" category on the scan page • Luggage Storage: front-desk or guest self check-in issues a unique storage code and QR ticket; staff scan to complete pickup in one step, with overdue reminders—completely free • City Explorer Map becomes a real zoomable interactive map with 15-language point intros and one-tap navigation, plus a curation workbench with live preview, search-to-add, drag sorting and AI one-tap curation • AI Travel Planner gets its own management page with one-tap route pre-generation, auto-refunded on failure • Direct Booking becomes a customizable hotel website: 9 reorderable sections, custom content blocks, a location map, curated reviews, free AI copywriting and instant reference-price estimates SERVICE & TOOLS • AI service settings add five knowledge-source toggles, with the guest service guide powering AI answers for the first time • The complaint assistant adds a Learning Center and case library; service ordering supports popularity-based smart sorting • Walkie Translator and AI Photo Retouching get refreshed interfaces with live price confirmation before any paid action • The toolbox Favorites category now comes first; hide rarely used modules and restore them anytime, synced across devices • Help Center and Help & Feedback merge into one page; membership tiers add room quotas STABILITY & FIXES • Paid actions confirm live prices only: pause when unavailable, reconfirm on change, auto-refund on failure • Fixed stale cross-hotel data after switching properties; English guest pages no longer show Chinese hotel names • Fixed duplicate reminders for urgent repair messages, and more

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