
Staycore AI酒店智能工作台
酒店全场景AI服务与运营中枢
About
What's New in Staycore AI酒店智能工作台
2.3.0
August 28, 2026
- The sign-in page now separates "which account" from "which method" into two independent choices: in mainland China you can use a phone number or an email, and OTP or password, so all four combinations work — previously a phone number could only receive an SMS code and an email could only use a password, leaving "phone + password" and "email + OTP" unreachable. Outside the mainland sign-in remains email-only, still with OTP or password. Desktop browsers on the mainland web app can now sign in by phone number too. - Sign-in is now password-first: new devices no longer default to the code method — password is the default everywhere, with one tap to switch to a code or go to sign-up. Accounts created by code that chose "Set up later" are reminded again after a while instead of never being asked again; the option stays and code sign-in is unaffected. Account Security now starts passwordless accounts on the verification-code path and explains why, instead of stranding them on a form that asks for a current password. - The front-desk interpreter's voice input grows from 15 to 24 languages, adding Ukrainian, Turkish, Polish, Czech, Swedish, Danish, Finnish, Norwegian and Hindi — each verified individually. Remaining languages still state plainly that voice input is unavailable and can be used as the other party's language. - The simultaneous-device limit rises from 4 to 6, and refreshing the web app no longer signs you out. - Fixed guest-facing AI support answering nothing: the hotel knowledge it draws on could be invalidated wholesale when a single word in one translated locale was misjudged, leaving guests with no hotel information at all. - Fixed "Save all" permanently failing for AI support FAQs, including entries approved from handover learning candidates or written by web quick setup. - AI support setup no longer stalls at 1/3: the requirement to complete a staff test conversation is gone, and pricing and usage now live on the AI support page instead of a separate one. - Guest-triggered AI billing is now on by default with no daily cap, so AI support works for guests as soon as it is configured; you can still switch it off or set your own daily cap. - Chat cards in the message center now show each guest's "first seen" time so successive guests in the same room are distinguishable, and chat details gain a "Guest service profile" summarising first use, recent activity, past conversations, work orders and service requests. - Fixed lost-and-found photo uploads always reporting "photo failed the safety check", and luggage photos that could not be submitted after being added. - Call detail bilingual transcripts are more reliable: long calls no longer lose large spans of translation.
More





