WARNING!!
I am desperate to modify my booking before my trip but now have to keep my current reservation and pay for a night I do not need!! How can this company stay in business when they have the worst customer service?!?!
Response from developer
Hello, good morning. To help us review your modification request before your trip, please send a message to support@cs.stayforlong.com with your booking details. We will check the options for your reservation and get back to you as soon as possible. Due to the high season, our time of response might be a bit longer than usual but rest assured that our team will do their best to help you with your request shortly Best regards, The Stayforlong Team
Nul
Response from developer
Bonjour, Nous prenons note de votre commentaire concernant votre réservation et le paiement de celle-ci. En raison de la haute saison, notre service client fait face à un volume de demandes très élevé, ce qui rend notre temps de réponse un peu plus long que d'habitude. Afin de vérifier votre dossier immédiatement et de vous aider à finaliser votre réservation avant votre départ, nous vous invitons à nous envoyer un e-mail directement à support@cs.stayforlong.com en indiquant votre numéro de réservation. Nous traiterons votre demande et vous répondrons dans les plus brefs délais. Cordialement, L'équipe Stayforlong
Scammer
Response from developer
Hello, good afternoon. we sincerely apologize for the concern this has caused and the difficulties in reaching our team. We want to clarify that we work with various travel providers to secure our deals. Because of this, hotels sometimes receive the reservation details in their system a bit later. However, please be assured that if you received a confirmation from us, your booking is fully confirmed and guaranteed. We want to investigate your specific case to put your mind at ease. Please email your booking number to support@cx.stayforlong.com so our team can look into it immediately and assist you. Thank you!
Horrible
Response from developer
Hello, We are very sorry to hear that you had a negative experience with us. We take feedback like this very seriously and would like to understand what happened. If you have an active issue or specific details you would like to share, please send an email to support@cs.stayforlong.com along with your case or booking number. This will allow our team to look into your situation and assist you immediately. Best regards.
ARNAQUE
Response from developer
Bonjour, Nous nous excusons sincèrement pour le retard de remboursement et les soucis rencontrés. Sachez que nous prenons vos remarques très au sérieux ; nous n'annulons jamais sans motif ni notification préalable. Écrivez-nous à support@cs.stayforlong.com afin que nous puissions analyser votre cas et vous aider au plus vite. L'équipe Stayforlong.