App stopped working.
Response from developer
We’re sorry Steady stopped opening after only four weeks of use—especially after you upgraded to the annual plan. That is not the experience we want for you. Please first update Steady from the App Store, then restart your phone and try opening the app again. If it still will not launch, please contact our support team with your device model, iOS version, and the app version if available. We will investigate the crash promptly and help restore access. Your health data is designed to stay on your device and is never shared. Please avoid deleting the app until our team has reviewed the issue, as deletion may remove locally stored records.
SCAM!!!!
Response from developer
We’re sorry you experienced this. Your Pro purchase should activate correctly, and being prompted to purchase again is not acceptable. Please first make sure you’re signed in with the same App Store or Google Play account used for the original purchase, then use the app’s purchase restore option if available. If Pro still does not activate, please contact our support team with your purchase receipt or order ID and the email/account used in Steady. We’ll investigate the subscription status and help resolve the activation issue as quickly as possible. For a refund, purchases are processed by the App Store or Google Play, so refund requests must be submitted through the store where the purchase was made. We’re sorry for the frustration and want to make this right.
