Not worth it
5 weeks of working hard to hit high step goals only to earn less than $2. Then even though they’ll debit the $40 buy-in instantly, straight from your bank, you have to have PayPal to get your money back. It took them week to get my $1.97 that I earned (plus the $40 buy in) into my PayPal account. Not worth the stress or hassle.
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Great concept. Greedy developers
Good luck making any money. They take such a large cut of the gross pot there’s never any money left to be distributed. The only motivation to complete your steps is to keep the greedy developer from taking your money because you certainly won’t make money
StepBet got greedy it’s not really worth it anymore
I used to love StepBet. It was great for fostering community while establishing/maintaining healthy habits. When you played a game you used to split the pot with other winners. Now, StepBet takes 15% of the total pot. I have played 5 games this year where all winners walked away with only their own bet. These aren’t short games, either. It’s really sad they’ve gotten so greedy. It takes all the fun out of it. They’ve also started including Ads on the platform which is another example of the insatiable greed. I wasn’t aware that StepBet went public and now have stockholders forcing them to maximize profits at all costs. Embarrassing. Do better.
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Quitting after long time membership
I’ve been a member since 2018 with no issues. This past week, twice steps have not synced properly eliminating me from games. I completed all the troubleshooting steps multiple times. Contacted support and was told it was a known issue with Google Health(FitBit). It is no longer worth the frustration.
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Horrible customer service
If I could leave a 0 stars I would! I broke my foot and not able to get my steps in and they requiring multiple documents to be able to get a refund! I provided the paperwork from my doctor and that is not good enough! They are wanting a copy of the bill that I do not have because they bill insurance first and I don’t have a co pay, or a copy of the prescription but I didnt get a prescription, the discharge paperwork is on the same sheet as the letter from the doctor! Very poor customer service!!
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Over it
I’ve been a member for years and it’s not worth it anymore
Response from developer
Thank you for sharing. We're sorry to hear you feel this way, especially as a longtime StepBet member. Please reach out to us at support@stepbet.com. We'd love to hear what we could do better! Your feedback means a lot to us, and we're always looking for ways to improve the experience for our players.
Tracker does not update
I was disqualified from my challenge because customer service said my device (Apple Watch) did not sync. I was able to show proof that I did in fact meet my step goals but was not given a reimbursement. This is so disappointing because my first challenge was a great experience. Customer service could be improved.
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Designed to make you eventually lose
They use a handicap based on your Apple health data but it continually creeps higher. Signed up for the membership but now it’s feels impossible to even join a contest. There are much better options out there. Wouldn’t recommend, they didn’t refund my membership.
Worth It
I knew I was competitive but StepBet has fully confirmed it through personal - daily requirements and keeping it friendly and in my face with the visuals. Thank you StepBetters!
?
I heard you only make 10 bucks for 6 weeks
Good, could be better
I wish when I was in my game, the feed only pertained to that game. I don’t understand why there are things about a fall challenge I’m not interested in mixed in with the posts from the other people in the challenge I am doing. I also don’t understand why it’s kept a secret how everyone else is doing. I would be much more motivated if I saw other people already had more steps for the day, or even if each day there was just an update of who was still in the challenge. It’s very odd to me how little information we get about the others, kinda makes it boring, tbh. Other than that this is a pretty good way to get motivated to get your steps in.
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Don’t use. They take your money!
Don’t expect to get your money back. I completed a challenge and “received” my payout but I could not get my money back out of the app. The transfer had to be approved and it never was.
App takes winnings
Fun app love everything about it, except that the app takes 15% of the entire pot, so 15% of players have to drop before anyone gets money, which barely happens so no one really gets money. I’m in a game with a pot of $139,240, so far step bet has made over $20,000 on people who dropped, just by hosting the game. They should just take 15% of the losers money, not the whole pot. I guess it’s not THAT big of a deal in terms of app developers being sort of exploitative, but it just feels really yucky.
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So sad
As a 3 year user and subscription holder, I am heartbroken to be ending my journey with step bet. My partner sprained his ankle so he could not compete in a challenge. Despite sending a receipt and a doctors note to step bet, their unfriendly AI bot would not do anything to help. Sorry StepBet, there’s other game in town- will be ending my membership and we will switch to another app.
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StepBet
Great app
BEWARE OF THIS BEFORE YOU JOIN UP
My first challenge - 876 joined and 730 completed the challenge. I was shocked when the total payout per winner was $.80!!! Step bet take 15% of the TOTAL pot meaning they got $5256 and the winners get left with coppers. Absolute greed and I will not be participating again. Shame.
Response from developer
Thanks for sharing your feedback. We understand the extra winnings were less than you expected. With 730 players reaching their goals, there were a lot of winners sharing the pot, which is something we love to see! StepBet keeps 15% of the total pot to cover transaction fees, game hosts, and operating costs, as outlined in our FAQs. We appreciate you giving StepBet a try and hope you’re proud of all the steps you put in along the way!
BEWARE
Beware before signing up. Read the rules carefully. The only way that they payout is through PayPal . You can use a credit card to sign up but only one way to pay out. Can I blame them no. Years ago PayPal compromised my account. I have nothing to do with PayPal any longer. I didn't read the fine print but it seems ridiculous you would refund monies won to the same payment. But no! They keep it. Good idea, but lousy communications and how they finish the bet. So Beware!
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Stepbet.
Luv luv luv!
Response from developer
Thanks so much for the love! We’re thrilled you’re enjoying StepBet. Keep crushing those step goals! 💚
DON’T DOWNLOAD THEY WILL SCAM YOU
I just finished my first step bet and the end prize was only $1.64! However, when you do the math we were all supposed to win a lot more money but the app decided to steal $15,000 from all the winners!!! Seriously this is a PSA don’t download this scam!!!!!
Kinda felt like false advertising
I did my first StepBet back in 2017. I completed the challenge and won 8 bucks from the pot. It wasn’t much but it felt great. Over time I stopped using the app. A few weeks ago a friend mentioned discovering it and I decided to give it a go! I did a short challenge to get myself into the groove. I finished my challenge and was so proud of myself! I did the math and I thought I would get a net positive $6. So I was very surprised when I saw that I would only get the $40 back. Unfortunately, I had already joined two new bets when I saw this :/.
I asked my friend and she said this happened to her in her last bet. She told me that she found out that due to fees and membership benefits, most people don’t get returns? I get that’s it’s a small sum, but it helped motivate me and I was looking forward to treating myself. I even went and looked at StepBets instagram FAQs and it doesn’t mention their fees at all. In fact their response to “how do I win money?” is “if you hit your personalized step goals for the entire game, you split the pot with other winners. That means you get back what you bet, plus profit”
So better beware
I asked my friend and she said this happened to her in her last bet. She told me that she found out that due to fees and membership benefits, most people don’t get returns? I get that’s it’s a small sum, but it helped motivate me and I was looking forward to treating myself. I even went and looked at StepBets instagram FAQs and it doesn’t mention their fees at all. In fact their response to “how do I win money?” is “if you hit your personalized step goals for the entire game, you split the pot with other winners. That means you get back what you bet, plus profit”
So better beware
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Response from developer
Thanks for coming back to StepBet, and congrats on finishing your game! We understand the disappointment when the payout wasn’t what you expected. Profit varies by game size and how many players meet their goals. When more people win, there’s less profit to split, but more people reaching their goals is ultimately a win in our book! Please note that our 15% fee has remained unchanged since 2018 and helps cover the costs of running StepBet. We appreciate your feedback about making fees and potential winnings clearer, and we’ll share it with our team. Most importantly, we hope your next two games keep you moving and feeling proud of what you accomplish!
