Constantly locking me out
I get that we need security measures but I am constantly being locked out and having to reset my password. It’s ridiculous.
Biometrics is adequate
Your app already requires biometrics in order to get into it. The constant periodic requiring of re-entering an entire long difficult password in order to access my account is ridiculous. It isn’t for my security. This is for your own security, which you should be providing for anyway by securing your stuff properly as a bank. Absolute pain and ridiculous!
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Problems all the time
App crashes every week, forgets password out of nowhere, forgets Face ID
Problems all the time
App crashes every week, forgets password out of nowhere, forgets Face ID
Online banking
I love online banking from home.






