STEPN User Reviews

Customer Experience

Positive experience48.1% of reviews
Neutral3.5% of reviews
Negative experience48.4% of reviews

~ Based on 372 written reviews from the US App Store.

What users say

Is STEPN Safe?

STEPN appears mostly safe based on user ratings. AppsHunter Safety Score for STEPN is 84/100.

This assessment is based on 3,030 user ratings, with an App Store average of 4.2/5.

Safety Analysis

80.0% of ratings point to a safe experience
2.5% of ratings suggest some concerns
17.5% of ratings point to a risky experience

~ Based on 3,030 App Store ratings for STEPN.

Is STEPN Legit?

STEPN appears legitimate, with a few gaps. AppsHunter Legitimacy Score for STEPN is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Es un robo

No pierdan su dinero

정지사유도 안알려주는 운영진

정지되서 문의했더니 지들 정책상 이유는 알려줄수 없다는게 어이가 없다.
돈을 쓰라고 한건 아니지만 돈을 쓰게끔 하는 환경을 만들어놓고 이유도 안알려주고 정지. 그 다음은 당신이 될수도 있습니다.

Response from developer

계정 접속과 관련하여 이 문제를 제보해 주셔서 감사합니다. 해당 사안을 면밀히 확인해 드리겠습니다. 고객님의 안전과 개인정보 보호를 위해 support@stepn.com으로 고객 지원팀에 연락해 주시기 바랍니다. 문의 시 STEPN 계정 이메일 주소와 현재 겪고 계신 오류 화면의 스크린샷을 함께 첨부해 주시면 감사하겠습니다. 신속하게 도움을 드릴 수 있도록 최선을 다하겠습니다.

Needs updates for current market

I used to use stepn all the time excited to use my different shoes and especially the lucky boxes. With those players had even more chance to upgrade their shoes and make a decent side hustle out of your game. Unfortunately this isn’t true anymore because the cost to create a shoe is more expensive than you would ever make selling it. This also goes for upgrading gems there’s just no worth to it which has led players to only being able to do the bare minimum on your app because every other aspect of the game no longer makes sense in the current crypto market prices. I urge you to reconsider the upgrade costs in your app so that we can go back to having the full experience. I have loved and used this crypto game for years please make updates so that the game is still playable in 2026.
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Response from developer

Thank you for sharing your valuable feedback! We truly appreciate the time and effort you took to share your thoughts with us. Your input plays an important role in helping us better understand and enhance the experience for our users. If you would like to share additional feedback or encounter any issues, please feel free to contact our support team at support@stepn.com. We’re always here to help!

Not Receiving Verification Code on Email

Not Receiving Verification Code on Email

cool!

もっと稼ぎたい

Response from developer

STEPNサポートをご利用いただき、貴重なご意見をお寄せいただきありがとうございます。お客様からのフィードバックは、ユーザーの皆様に最高のサポート体験を提供できるよう日々努力している私たちにとって、大変貴重なものです。他に何かご意見やご質問がございましたら、support@stepn.comまでお気軽にお問い合わせください。

Scam, STAY AWAY

All around a scam, used for almost 2 years and had everything wiped out due to so called “technical issue”. Support doesn’t acknowledge it and won’t refund the money

мошенники!

это пирамида, потерял более 5млн рублей

problem to log in

I cant log in more than 1 year, have just made a very complicated entry to the stem. Nothing works (

Скам!

Дичайший скам! Денег похоронил целое состояние несколько лет назад тут.

DO NOT USE

They are basically going to steal any money you put in this account. You will get lost in a maze of different passwords, authentication processes, more passwords, seed phrases, and you have 10 seconds to enter it all or you can’t transfer or withdrawal anything. I can’t even just delete my account to ensure it doesn’t get hacked. This is a scam, do not use!!
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感谢

感谢stepn让我收获了健康!

Network busy and crashes

Crashes a lot with “network busy” message

Waste of time

You can’t register without an activation code

诈骗

Jerry,Yawn,我会每天诅咒你们,你们全家都不得善终。

Thanks

Thanks stepn for services

Late but I’m in it for the long term

Fantastic job on the ecosystem would love to see the use of sparks actually being addressed tho that’s kind of one those things you shouldn’t ignore ..

STEPN

Love using this app and motivates me to get my steps every day!!

頼むから日本語対応してくれ

元を取るまで長いなあ……
歩けて健康には良いので、そのうち日本語にも対応してほしい。

あとspark買っても、sparkじゃ買えないスニーカーやジェムが多すぎて、しかもなんでかの説明もないのでさすがに詐欺。改善してくれ……

Response from developer

貴重なお時間を割いてご体験を共有していただき、ありがとうございます。ユーザーの皆様に可能な限り最高のサポートを提供できるよう努める当社にとって、皆様のフィードバックは大変貴重です。ご質問や発生した問題については、https://support.stepn.com/hc/en-us/requests/new までお問い合わせください。喜んでお手伝いさせていただきます。

Doesn’t count properly

This app doesn’t count my distance properly and said I got 15min for 2.74km. I know this is wrong as it isn’t even close to my average 3km time and my friends running app said she had done over 3k and she had ran less and slower than me.

Tuyệt vời

Stepn mãi đỉnh , mong sớm trở lại thờ hoàng kim