STEPN User Reviews

What users say

Top reviews

Needs updates for current market

I used to use stepn all the time excited to use my different shoes and especially the lucky boxes. With those players had even more chance to upgrade their shoes and make a decent side hustle out of your game. Unfortunately this isn’t true anymore because the cost to create a shoe is more expensive than you would ever make selling it. This also goes for upgrading gems there’s just no worth to it which has led players to only being able to do the bare minimum on your app because every other aspect of the game no longer makes sense in the current crypto market prices. I urge you to reconsider the upgrade costs in your app so that we can go back to having the full experience. I have loved and used this crypto game for years please make updates so that the game is still playable in 2026.
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Not Receiving Verification Code on Email

Not Receiving Verification Code on Email

cool!

もっと稼ぎたい

Response from developer

STEPNサポートをご利用いただき、貴重なご意見をお寄せいただきありがとうございます。お客様からのフィードバックは、ユーザーの皆様に最高のサポート体験を提供できるよう日々努力している私たちにとって、大変貴重なものです。他に何かご意見やご質問がございましたら、support@stepn.comまでお気軽にお問い合わせください。

Scam, STAY AWAY

All around a scam, used for almost 2 years and had everything wiped out due to so called “technical issue”. Support doesn’t acknowledge it and won’t refund the money

мошенники!

это пирамида, потерял более 5млн рублей

problem to log in

I cant log in more than 1 year, have just made a very complicated entry to the stem. Nothing works (

Скам!

Дичайший скам! Денег похоронил целое состояние несколько лет назад тут.

DO NOT USE

They are basically going to steal any money you put in this account. You will get lost in a maze of different passwords, authentication processes, more passwords, seed phrases, and you have 10 seconds to enter it all or you can’t transfer or withdrawal anything. I can’t even just delete my account to ensure it doesn’t get hacked. This is a scam, do not use!!
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感谢

感谢stepn让我收获了健康!

Network busy and crashes

Crashes a lot with “network busy” message

Waste of time

You can’t register without an activation code

诈骗

Jerry,Yawn,我会每天诅咒你们,你们全家都不得善终。

Thanks

Thanks stepn for services

Late but I’m in it for the long term

Fantastic job on the ecosystem would love to see the use of sparks actually being addressed tho that’s kind of one those things you shouldn’t ignore ..

STEPN

Love using this app and motivates me to get my steps every day!!

頼むから日本語対応してくれ

元を取るまで長いなあ……
歩けて健康には良いので、そのうち日本語にも対応してほしい。

あとspark買っても、sparkじゃ買えないスニーカーやジェムが多すぎて、しかもなんでかの説明もないのでさすがに詐欺。改善してくれ……

Response from developer

貴重なお時間を割いてご体験を共有していただき、ありがとうございます。ユーザーの皆様に可能な限り最高のサポートを提供できるよう努める当社にとって、皆様のフィードバックは大変貴重です。ご質問や発生した問題については、https://support.stepn.com/hc/en-us/requests/new までお問い合わせください。喜んでお手伝いさせていただきます。

Doesn’t count properly

This app doesn’t count my distance properly and said I got 15min for 2.74km. I know this is wrong as it isn’t even close to my average 3km time and my friends running app said she had done over 3k and she had ran less and slower than me.

Tuyệt vời

Stepn mãi đỉnh , mong sớm trở lại thờ hoàng kim

moonwalking

I was just walking normally, but it turned into moonwalking. Many times, my one-hour walk ended up being wasted, and my frustration reached its limit. So, I decided to delete this game.

Response from developer

Thank you for sharing your experience. We're genuinely sorry to hear about the frustrations you've encountered. We advise to seek open ground to improve GPS strength if you are experiencing Moonwalking. We want to better understand the specific issue you've faced. Please get in touch with us at support@stepn.com and we'll do our best to assist you further. Your feedback is invaluable in helping us improve the app and address any problems you may have.

You cant make money

Unless you gamble gems