Simply Perfect
Notified
No history
Does not show steps
Sharing and contests
Never showed up
Response from developer
Sorry to hear you can not see the complication. It sounds like the App may not have fully installed on your watch. The next time you open the iPhone App (after successfully installing on the watch) the iPhone App will give you instructions on adding a complication. Could you try making sure it has installed on the watch and then opening the iPhone App again? Please do email me at support@drewwestcott.co.uk as I'd love to solve this with you.
Accurate
WALK WALK WALK
Step counting
Does not show any steps
I wrote the above review and Drew responded right away with a way to fix my issue. I really appreciate the great customer support! Giving a 4, not a 5, because it would have been a lot easier for the developer to be proactive in addressing this issue so I could help myself somewhere, e.g., FAQ, help button, etc
Response from developer
Hello nyyys, Sorry to hear about your frustration. I can confirm that the App should show your Steps and the ring should update throughout the day. Can you go into the SETTINGS App on the iPhone and check under PRIVACY and then MOTION & FITNESS and make sure the switch is on for Steps Tracker. If that doesn't help, please reach out at support@drewwestcott.co.uk as I'd love to figure out why it isn't working for you.
Refreshed and renewed
Step tracker
Where’s that nice watch face preview?
Response from developer
Hi JJstar, Thanks for getting in touch. The watch face in the previews of the App is actually one called 'Explorer'. I've done a little bit of research and apparently it is only available to watches with Cellular. Therefore only Series 3 and 4 watches that have LTE capability. If your watch fits one of those categories, just firmly press down on any watch face scroll the Digital Crown until you see the + symbol and then look for 'Explorer'. Otherwise if your watch doesn't support LTE I don't think you will be able to choose it. Love to know what watch you are using. Kind regards, Drew
Not showing up on watch face
Response from developer
Hello NRuck, Sorry to hear the steps complication is not showing. Which watch face are you trying to add it too? I’ve got an update due out in the next week which will support the new Series 4 faces. Please do email me on support@drewwestcott.co.uk as I’d like to get to the bottom of this. Thanks for the feedback Drew
Will not show on my face ??
Response from developer
Thanks for letting me know about the issue with it not appearing straight away on your watch face Missymg2000. If you are happy to give me some more details I'd love to see if I can figure why that happened. Please feel free to email me on support@drewwestcott.co.uk. Kind regards, Drew.
how to set
i only can change count of steps.
Response from developer
Hello Sh, You can change the watch face by adding a complication to it. If you open up the 'Watch App' on the iPhone Then tap on the watch face you use the most in the 'My Faces' section you will see a section called Complications. Choose one of these and tap on it, and then select 'Steps Tracker' You will then see your steps represented on the watch face. I hope that helps, if not do use the support email in the App Store, as I'd love to hear more from you. Drew
Updatedoesntwrk
Response from developer
Sorry to hear it is not working for you. Can you let me know what is happening? Make sure that you have allowed the App to have access to your motion data in Settings, Privacy, Motion & Fitness on the iPhone. Thanks in advance. Drew
