No way delete multiple notifications
Please add the option to select and delete multiple notifications at once. This is one of the most frustrating things about this app.
Terrible App
Probably one of the worst apps to ever come out of South Africa. Shocking experience, I’d rather spend my money on movies online than waste my energy trying to book a ticket through SK
Never works
I have tried on many occasions to book tickets using this App. After adding my loyalty card to the booking & proceeding to the next step it tells me that it encountered an error and I must try again later. But it never works
I just don’t understand it. The Original app worked fine a few years ago but it seems they just can’t get it right.
It seems they don’t care as I have even email them and got no response. I can only imagine how much money they are loosing out on when people rather use the New Metro app instead. Extremely frustrating! I’m done
I just don’t understand it. The Original app worked fine a few years ago but it seems they just can’t get it right.
It seems they don’t care as I have even email them and got no response. I can only imagine how much money they are loosing out on when people rather use the New Metro app instead. Extremely frustrating! I’m done
Show more
OMG!!!
The only thing more irritating than the overpriced refreshments from Ster Kinekor is this app. Guys, if you’re going to take the time to develop something, please make it work.
I hate this app !! Impossible to book
In a day and age when movie theatre patronage is declining, Your app and mobi site are probably making it worse . Is an idiot working on the user experience? Nothing is intuitive or seamless . I tried twice to process a payment , it’s gone off my account but not on your site . Dreadful dreadful site and app
Show more
Fire your App developer
Compared to similar competitor apps this must be by far the worst. There is something fundamentally missing in simplicity, logic and flow - everything just takes a bit more effort. For the past year it was so frustrating that I was more than happy to pay full price at Nu Metro (even their web interface just works).
Show more
Amateur
Remarkably bad app for a media company. Developers no clue about UX or pmts integration
Useless
The app doesn’t allow you to search for current theaters or movies - The whole point of the app.
Bugs, no wallet support
App is riddled with bugs and very confusing to get started with. There’s also no support for Apple Wallet to keep the card for quick access
ABSOLUTELY DISGUSTING!!!
Since the latest update app crashes on opening, won't retain settings etc Was working perfectly before. Why do you keep changing things that aren't broken??!!! I would give zero stars if I could.
It works
Easy to use.
Zumarus
Update is better and convenient. The next step should be to incorporate Touch ID.
Most Useless App
The reason I stopped going to ster-kinekor. Cannot do online booking. 😡 Get rid of all your developers. There's plenty of good developers looking for employment.
Ster Kinekor is a let down
In this day and age cinemas should be going the extra mile to make your experience pleasant. I've had nothing but frustration when going to see a movie at their cinemas. Booking online is pointless as you need to wait in the same queue as non-online goers. Then wait in a queue to print your beverage order, then wait in a queue to collect said beverage. Then wait in a queue to add salt and get a straw. Then wait in a queue to enter cinema. All while costing you a small fortune. No helpful staff around. I laid a complaint to them and had no response. I will NEVER use Ster Kinekor again.
Show more
Could be better
Great functions and seamless transitions, previews are a +.
Interface could be neater. Can't buy ticket with rewards...
Interface could be neater. Can't buy ticket with rewards...
3* because the app actually books tickets
Only 3* because I can't understand why I'm unable to save the tickets into my Apple Wallet?!?
But otherwise it's an improvement on the last app which was a total disaster.
But otherwise it's an improvement on the last app which was a total disaster.
Poorly Thought Out
Hi Guys, your old app was great - it was well thought out from start to finish. I think your current team is struggling to figure out what the focus/starting point of this app should be : is it cinemas or movies? (ie: do I want to search for places where X movie is showing, or do I want to see what movies are showing at X cinema?) In my case, it's the latter. Depending on where I am (Gauteng, Western Cape or KZN), if I have nothing better to do, I like to check out a movie (depending on what's showing at my closest cinema). I'm sitting in Cape Town now and when I tap cinemas, the only one listed is Sandton (I must have chosen my favourite cinema at some stage during the app set up). Maybe I'm dumb, but I can't figure out how to get to Somerset or Stellenbosch cinemas to see what's on. You've added a new "plus" button to what looks like the home screen for me to add cinemas. To be perfectly honest, if I'm sitting in Cape Town I don't care what's showing in Sandton. Just give me a simple list/drop down of cinemas so that I can choose my context. SIMPLIFY is the motto you guys need to work on to get back to where you were. You're just selling movie tickets, make it easy and intuitive.
Show more
Great App
Miles better than the old SK app.
Ster Kinekor review
Much better- just needs to store credit card details apart from CVC
If I ever had a reason to switch to NuMetro! This is it
This app is so terrible. After previewing a movie, it takes you back to the top of the movie list so you're forced to scroll past all the other movies before you're back at the movie you were at. Also, having to add card discount numbers before seeing if seats are available is such a waste of time!
The app also froze twice now during the paying process with SterKinekor taking money off my card without actually booking seats.
Very disappointed, I wish I could rate it 0 stars
The app also froze twice now during the paying process with SterKinekor taking money off my card without actually booking seats.
Very disappointed, I wish I could rate it 0 stars
Show more
Response from developer
Hi there, thank you for your feedback and I'm sorry to hear you haven't been enjoying the app yet. We're currently finishing work on a new layout and filter for the Movies page, including making it far easier to navigate between Now Showing and Coming Soon movies. This update should be available on the store in the next few weeks. We're also working on making it far clearer which sessions are selling fast or sold out before you go through entering your loyalty card details - this update should be ready in the next month or so. I'm sorry to hear you've had payment issues, to get your refunds processed please contact our TicketLine on 0861 668437 and they'll quickly get that sorted for you. If you have any further feedback you'd like addressed, just let me know at skappsupport@sterkinekor.com. Thanks again, Andrew.
