Horrible app and experience
This app, as June 2026, is the worst thing I've ever used in my life. Stereophile should be ashamed of such. The login simply does not work at all and nothing seems to work properly. Such important publication should invest more in technology
Five stars
Love the magazine, meant to give 5 stars but last star didn’t light up in time before sending the result! Sorry.
Sad excuse for an app
This app has always been the absolute minimum it now it doesn’t even open on 26.2.1 - or the previous version of iOS.
Response from developer
Hello Valued Customer. The app has been refreshed with a new interface that makes reading Stereophile on your phone and tablet much more enjoyable. Please download and take it for a spin. :-)
Stereophile
I enjoy reading about hi-fi equipment ,and the magazine is wonderful . The app with newsstand is occasionally problematic with subscription went started or when it's up. I would like older issues. It shouldn't be this difficult . I recently ordered two years subscription (56.00) , the problem or issues I have the digital issues for several years . I pay 2.99 a month again for several years . I do like the digital issues a lot ,but I’m missing several issues from 2023 . I told the company and they told me ,I must have ordered from the publisher. Thank you ,keep up the good work with the equipment information. RD
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Can’t access issues
I can’t access any of the issues anymore even though I have a subscription. Just stopped. Truely annoying. … and their support… what a joke thru some third party.
This is not worth the hassle. This is the same problem another user mentioned one year ago and still not resolved.
Cancelled the subscription even though it runs thru 2025… bye bye Stereophile and I won’t ever do a subscription thru Apple… just a bunch of finger pointing.
This is not worth the hassle. This is the same problem another user mentioned one year ago and still not resolved.
Cancelled the subscription even though it runs thru 2025… bye bye Stereophile and I won’t ever do a subscription thru Apple… just a bunch of finger pointing.
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Can’t access issues
I can’t access any of the issues anymore even though I have a subscription. Truely annoying.
This is not worth the hassle.
This is not worth the hassle.
Terrible app
I cancelled my subscription a few years ago because the app continued to forget that I had subscribed. I stupidly signed up again and now the same problem is happening. It does not recognize me as being subscribed even though the subscription shows up in m “subscriptons List”. Ahhhhhh. I hate this app!
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No access to new issues despite subscription
It is really annoying that new issues cannot be accessed though there is an active subscription - without an error message or information.
Not user friendly
Please improve it
What happened?
Can’t read current issue. I was charged for it, and have tried restoring my purchases several times. App wants me to buy issue at full price.
Worst app ever
Continually missing editions - support is useless - always blames Apple - charged me twice…….
Great app
These are superb, tonally measured reviews and the app is so well configured for mobile use unlike others. I have nothing critical to point out. Why aren’t all such apps as professional as this?
Good magazine, terrible app
I have been a subscriber to the digital edition of Stereophile for years. I love the magazine but this app is junk. Every 6 months or so it quits allowing me to download the latest issue which typically ends up with me having to send copies of my subscription receipts to prove I have a current subscription. Then I end up having to delete and reinstall the app which removes all of my older downloaded issues which then causes me to have to send in copies of older subscription receipts to prove I should have access to them. Well it’s happened again, my subscription just renewed in December 2022 and it’s not letting me download the February 2023 issue. Even the latest app update didn’t fix the issue. The magazine is good but not worth this frustration. At this point I am just canceling my subscription and saying goodbye to Stereophile.
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Non existent customer support
I bought the magazine and digital subscription. Being unable to login with my email as directed, I reached out to customer support multiple times with no response. Wasted my time and my money… such a shame. This magazine picked the wrong app to represent their publication
Terrible
The app now says “It will work” if you cancel your subscription and then resubscribe… but it does not. How incompetent can they be?!
RIP OFF
MyTimeMedia LTD knows nothing about app support or costumer
service. I subscribed to Stereophile for years several years ago, a few months after this developer took over, I lost access to everything. I recently subscribed to Sound & Vision (I should have known better), only to find that after a couple of issues, all past issues were removed and the app acted as if I don't exist.
Customer support blames my user ID or my IPad Pro for their issue. Stereophile is a great magazine. This developer does not know how to keep it together.
STAY AWAY FROM THIS APP DEVELOPER
service. I subscribed to Stereophile for years several years ago, a few months after this developer took over, I lost access to everything. I recently subscribed to Sound & Vision (I should have known better), only to find that after a couple of issues, all past issues were removed and the app acted as if I don't exist.
Customer support blames my user ID or my IPad Pro for their issue. Stereophile is a great magazine. This developer does not know how to keep it together.
STAY AWAY FROM THIS APP DEVELOPER
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Zero Stars
The magazine if fine but the app is a pathetic piece of junk. Repeatedly, the app forgets that I have a subscription and refuses to let me download my issues. Customer service eventually responds to my complaint then asks for proof of payment. Uh, don’t they have this info linked to my Apple ID/email address? I guess not, which might explain why I can’t get the issues I’ve already paid for. What a pain in the butt - should have cancelled years ago.
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Big Issues (but not the Magazine type)
I have been a subscriber via the app store for many years, last year the issues would not download (I subscribe via the app store) and they resolved it for me, this year same thing happened and I wrote a few times, but nothing, so paid for a year and got only a few issues….. unsubscribed.
Will not download new issues
App doesn’t download new issues even though you’re logged in as a current subscriber. No way to fix and no way to get support. Clearly this app is broken and should not be in the store.
Terrible app
I have been a subscriber to the digital Stereophile app for nearly three years. On a regular basis over those years, I have not been able to load digital issues without paying additional $7.99 for née issue in addition to subscription price. In the past, although I have had to send several emails each month to Stereophile , the problem was eventually resolved. For February edition, however, I have now sent four emails to Stereophile over five days with no response from customer service and no fix. I still cannot access the issue. Just crazy, especially for a magazine that is supposed to be tech-savvy.
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