Sterling Bank & Trust User Reviews

Top reviews

Don’t get! Does not support older iPhones!

Don’t get this app if you have an older iPhone! I have a 10 and my IOS is 16.7.8. I can’t update my IOSS any further so this app will work.

Mediocre at best

I only use it because I have to. Would not recommend

No good

Need to fix small problems

Why did they even bother

It’s showing alerts that “Internet Explorer 11 will soon be an supported browser”. In an iPhone app. Thanks, Sterling, highly relevant information to me as I’m trying to deposit a check. I’ll make sure to upgrade from Netscape Navigator while I’m at it.

Mobile Deposit

I have deposited checks many times on other banking apps without any problems. This app just doesn’t work. Fix this!

so stupid

so stupid system。 dude

No frills, but functional

Standard set of functionality for mobile banking and works reasonably well. It has two-factor authentication, but lacking Touch ID or PIN support.

Mobile Deposit Not Working

Mobile Deposit is a vital feature that is not working with the newest release (always did with the old one) and needs to be resolved with an update asap

Freezes on check deposit

Trying to do mobile check deposit, a very common feature of bank apps now. I don't know if it's OS 8 causing this problem, but the app is now incapable of processing the deposit. I take both photos,front and back of the check, and the the app simply freezes. Fix this soon, please. The app is petty bad to begin with (clunky, confusing, hard to navigate, unresponsive) but with this key feature now non-functional, the app is completely worthless.
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Barely works

Well, I can view my balance but deposit checks? Can't be done. The "capture image" function does nothing. I suspect a major update is needed. Right now everything about this app is very clunky.

Look to USAA for how to get it mostly right.

Behind the times

The app is inefficient and difficult to navigate within. Too many steps to get to where I need to go. Upsetting that you get locked out if you enter your password wrong. Only way to access account at that point is to call, and it's only during business hours. They get 2 stars because it's FINALLY updated to deposit checks through app.
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My review2

This iPad app is cool. I love how I can log into my mobile banking or my online banking. I like having options. I like how your branch and atm locations display too. Thank you Sterling.

My review

Good job Sterling. My favorite feature is how I can view rates right from the app.

Thank you again Sterling.

This app makes paying bills so easy.

Super nice app

Love it. They always have the best customer service.