Help and support
Garbage
You app is having issues
Best vms hands down!
Decent app, but could use a few tweaks.
One update I'd like to see is in the bag number entry field. Since I'm entering a number, I'd like it to jump straight to the numeric keypad, like when entering refunds or change added.
Fix
Response from developer
Thanks for the feedback. We have already fixed this problem in the latest version of the app (v2.4.7). Please update to this version as soon as possible and let us know if it's working for you. We are really sorry for the inconvenience, we know how important is for you to adjust inventory levels in front of the machine.
Doesn’t work
Better off just logging in online through the browser. Parlevel is fine but this app is pointless.
Response from developer
Hello dwc31015, You can login with the same credentials you use to access your VMS in your browser. If you are having login issues please let us know in your Slack support channel or contact us at support@parlevelsystems.com. We would be happy to assist you. The purpose of the app is to give you all the tools you need you run service routes, manage your prekitting, perform Curbside DEX, make inventory and product changes, take notes, manage refunds, money bags and service tickets. Also manage OCS Orders, invoices and get signatures from customers. Some of these features are not in the browser and are only available through the App. Please let us know how we can help you David. We would like you to take the full advantage of the Parlevel VMS.
