Horrible photo uploading capability
Spent over an hour trying to upload photos for my daughters show and tell only for it not to load.
Clink UI and missing features
Had to switch from Lilio to StoryPark today and what a downgrade. Clunky UI, poorly organized homepage, can’t enable notifications for the “routines” section and can’t take a screenshot for quick edit/clipboard since the mobile app is blocking it. Who is that feature even for? I’m logged in as an authenticated user, why can’t a take a screenshot of my child’s photo? Lots of room for improvement in this already 10 year old application.
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Response from developer
Thanks for the feedback, and sorry to hear you've had a frustrating first experience. Just to clarify, if you're the child's admin guardian, you can easily save individual images directly from the app, which gives you a much higher-quality image than a screenshot. Screenshot blocking provides an extra layer of privacy by preventing anyone other than the child's admin guardian from copying images, although it applies to all users. Routines are available to view as soon as they're added, but they don't send notifications by design. This helps avoid overwhelming parents with notifications or setting difficult expectations for educators. Thanks again for taking the time to share your feedback. If you have any further questions, please reach out to us at hello@storypark.com.
Dark mode App icon would be great
The app is great, but when using Dark Mode on my phone it is the only white app icon
Not easy to use
Stores do not display in chronological order of events. Things seem to disappear. It’s not user friendly for any functions.
Love it
I absolutely love this app. I love the updates & being able to check what my daughter has eaten during the day & slept
Worst App Ever
This app is TERRIBLE! If you have ever used an app before, you will not be able to figure this one out. Every single function is the opposite of where it would be intuitively and after months of using it, I would say it successfully accomplishes what you are trying to do 20% of the time. Notifications do not come through, messages do not post (there isn’t even a section for messages actually, you have to send them in the “community”. I would pay to use another app rather than use this one for free.
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Response from developer
Thanks for your feedback and sorry to hear about these pain points. Please do reach out to the team at hello@storypark.com so we can check your settings and look into this further for you. hello@storypark.com
Amazing!!!!
We honestly couldn't recommend this daycare more highly! It has truly become a home away from home for our girls. Our eldest started here years ago and has now moved on to school, and we couldn't have asked for a better start to her learning journey. She absolutely thrived, built so much confidence, and was so well prepared for school.
Now our two-year-old attends, and we see that same love, care, and encouragement every single day. The educators genuinely care for each child as if they were their own, creating such a warm, nurturing, and fun environment.
The communication with families is fantastic, the activities are engaging, and it's clear how much thought and effort goes into helping every child learn and grow. Knowing our daughter is happy, safe, and excited to go each day gives us complete peace of mind.
We are so grateful for everything this wonderful team has done for our family over the years. Thank you for creating such a special place where children are loved, encouraged, and given the best possible start. We will always be thankful for the positive impact you've had on our girls. ❤️
Now our two-year-old attends, and we see that same love, care, and encouragement every single day. The educators genuinely care for each child as if they were their own, creating such a warm, nurturing, and fun environment.
The communication with families is fantastic, the activities are engaging, and it's clear how much thought and effort goes into helping every child learn and grow. Knowing our daughter is happy, safe, and excited to go each day gives us complete peace of mind.
We are so grateful for everything this wonderful team has done for our family over the years. Thank you for creating such a special place where children are loved, encouraged, and given the best possible start. We will always be thankful for the positive impact you've had on our girls. ❤️
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Possible upgrade
It would be nice if the parents could make a post a tag the kids in their class to be able to reach out to the parents.
Eg: something went missing and I would like to ask the parents if they accidentally took it home. A post with their kids name tag would make life really easy!
Eg: something went missing and I would like to ask the parents if they accidentally took it home. A post with their kids name tag would make life really easy!
New privacy addition doesn’t make sense
While I understand the addition of the privacy feature that means if you screenshot the app it doesn’t include photos to protect kids safety. You can still just save photos normally so I’m not sure what the new functionality achieves. Otherwise i find the app easy to use.
Lacking in basic functionality
The app is okay and serves its purpose, however basic functionality like the ability to save images to my device is missing. There are lovely photos of my child that his teachers post and I have no way to save these memories. My workaround was to screenshot the images in my phone but recently they disabled this so now all the screenshots appear black - why?!!
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Days count back to bday
Hi team,
Not sure if this is the place to send feedback. When dragging the family page down. It shows the days counted back to birthday. But it counts from the last post. Is it possible to count down from TODAY?
Not sure if this is the place to send feedback. When dragging the family page down. It shows the days counted back to birthday. But it counts from the last post. Is it possible to count down from TODAY?
Works well
Generally works well but can be convoluted at times finding stories and updates
Question
Hello, do the family numbers see what educators post as photos and notes? Thank you
Screen Mirroring
The screen mirroring doesn’t work anymore with images. This is super annoying as my wife and I enjoy reading them together and looking at the photos.
Please fix this.
Please fix this.
Response from developer
Hi there, thanks for your feedback. Storypark has introduced additional screenshot protection, which can affect screen mirroring as a result. Parents still have full access to all media and can save content directly to their devices. If you’d like more information or possible workarounds, please feel free to contact our support team at hello@storypark.com and we’ll be happy to help.
Love the updates, hate we can’t save our own children’s pics.
A wonderful way to receive daily updates from our childcare centre, and love that comments can be added.
Such a shame and a pain that images cannot be saved from the app, these are childhood memories that parents and families miss out on during the day - so having a way to save them is important. The fact you can do it via the web but not the app is really inconvenient.
Such a shame and a pain that images cannot be saved from the app, these are childhood memories that parents and families miss out on during the day - so having a way to save them is important. The fact you can do it via the web but not the app is really inconvenient.
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They stopped me to save my child’s photos.
I am not happy that they don’t even allow me to screenshot my children’s photos. The main reason I’m using this app is to save my child’s photos but now they are just blocking it without parent’ consent.
App was good now it’s not
After the last update I cannot save photos of just my children and capture the milestones the reach which is very upsetting as my husband works away and screenshots were the only way for him to see how there days went. This should be changed to blurring out children that aren’t yours with the use of ai
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Stories not arriving after update
Edit 15 Apr 2026 - a new update has come through but the issue persists.
Original review follows.
14 Apr 2026 - After the recent update a few days ago, stories are not being sent from the local centre.
Original review follows.
14 Apr 2026 - After the recent update a few days ago, stories are not being sent from the local centre.
In the know
Love getting update from the kids preschool and see how the are being independent and more confident in there learning environment
Great way to stay lin touch
What wonderful use of technology for out of province grandparents
