StoryReel User Reviews

StoryReel: Drama Shorts & TV
StoryReel: Drama Shorts & TV
Equinox Enterprises‌ Technology Limited

Customer Experience

Positive experience64.3% of reviews
Neutral3.8% of reviews
Negative experience31.9% of reviews

~ Based on 2,153 written reviews from the US App Store.

Is StoryReel Safe?

StoryReel: Drama Shorts & TV appears safe based on user ratings. AppsHunter Safety Score for StoryReel is 94/100.

This assessment is based on 32,178 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.4% of ratings point to a safe experience
1.6% of ratings suggest some concerns
4.0% of ratings point to a risky experience

~ Based on 32,178 App Store ratings for StoryReel.

Is StoryReel Legit?

StoryReel: Drama Shorts & TV appears legitimate, with a few gaps. AppsHunter Legitimacy Score for StoryReel is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Nice

Enjoyed watching

面白い

引き込まれる話しが多く面白いがなぜ?最後まで見れずに途中から先に進めないの?課金したのに。

Trop long pour débloquer des épisodes

Pour débloquer un épisode il faut 150 pièces, alors que le visionnage d’une pub n’en débloque que 12 pièces. Soit 12 pubs à regarder pour débloquer un épisode d une minute ! Dans les autres apps, chaque épisode se débloque après une seule publicité !

Money grab and doesn’t feel safe

You have to pay to watch anything, and it doesn’t seem that cheap either! I also noticed even with the app fully closed, (the tab closed as well), my phone would say it was still playing at the top of my screen, I did not like that. Deleted immediately.

Updated review

I appreciate customer service getting back to me after reading my previous review. In that respect, I will say that the stories are entertaining and I do enjoy using the app.

My biggest issue is the VIP pricing. I wish it weren’t $20 a week just to have access to whatever content I want to watch. If the price were more reasonable, I would definitely use the app more often. They do offer the option to use points and watch ads to unlock content, which I appreciate, but I’m an impatient person, so waiting to earn enough points or watch ads can be frustrating.

Overall, I appreciate the effort from customer service and the entertaining stories. I just wish there were a more affordable VIP option.
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Response from developer

Dear user, we sincerely apologize for the issue you encountered when canceling your subscription. Please send your UID and registered email address to our support team at service@storyreel.life,so we can retrieve your account information and cancel your subscription immediately. If you are willing to give us another chance, we very much hope to regain your trust through improvements.

Muito bom

Aplicativo ótimo

A don hiring a nanny

Very pleasant

(Y)

I like it, helps pass time

Response from developer

Thank you! 😊 We’re happy our stories help make your free time more enjoyable. We hope you continue finding lots of fun stories to watch! ❤️

Péssimo

Fiz uma compra de assinatura semanal, e não liberou a assinatura, não aparece para eu cancelar a assinatura só espero que não continue cobrando por algo que nem consegui utilizar. 😡

Response from developer

Prezado(a) usuário(a), pedimos desculpas pelo problema que você encontrou após o pagamento. Poderia nos fornecer seu UID e o endereço de e-mail utilizado para o pagamento para que possamos resolver o problema? Como alternativa, você pode enviá-los para o desenvolvedor em service@storyreel.life. Se desejar nos dar outra chance, esperamos sinceramente reconquistar sua confiança por meio de melhorias. Pedimos desculpas novamente pelo nosso erro.

Amazing and juicy

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Response from developer

Thank you for the amazing rating! 🤩 We’re so happy you’re enjoying the juicy stories. Stay tuned for more exciting episodes! ❤️

Big disappointment; Totally frustrating

I downloaded the app because I wanted to see the end of a vertical which was behind the paywall. I am very disappointed. II’m glad I did not pay full price for weeks access. You can get a three $3.99 weekly subscription offer, if you choose not to take subscription standard subscription offer. However, even at $3.99 the content does not work or it’s incomplete. I don’t know why they bother posting content that is not complete and heavily putting it in rotation and advertising on Instagram. For instance, the trailer on Instagram shows content that wasn’t even in the actual vertical. And on one of the verticals I wanted to watch said that it had 141 episodes, but nothing after 115 episodes would load. further, when I contacted support about the issue, it boomerang me back a request to supply it information which was in my original email. However, I sent back the information requested, and I got the same email back asking me for information which is not only in the first email I sent but in this follow up email. Just a bot spewing out out a canned response. I’m glad I only paid for a week. It’s pretty much useless. The only saving grace are the live action verticals which are from other vertical apps - I.e. not their original content.
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Response from developer

We’re truly sorry for the frustrating experience you had, especially after subscribing specifically to finish a story. We understand how disappointing it is to see a show listed with more episodes but be unable to access the later episodes, and we’re also sorry that your interaction with support felt repetitive and unhelpful. Some shows may have scheduled release plans or involve licensed content, so not every episode is necessarily available at the same time. We apologize if the episode information or availability was unclear and gave you a different expectation. We’d also like to look into the issue you experienced with the episodes not loading. If you’re willing, could you please share the title of the vertical you were trying to watch? We’ll pass the details to our team for further checking. Thank you for taking the time to provide such detailed feedback. We’ll also share your comments about the support experience and promotional content with the relevant team.

Reels

They are good

Great

1

Loved and Addicting

Love the reels and the stories are addicting!

Best short reels

This is the best short reel app the reels got me hooked!

Review

Really good

Not enough money

They really need to like unlock a few episodes of what your watching evrey day that would be perfect other then that i LOVE storyReel it literally has EVERYTHING and so
many of thr really good viral shorts are usally never vip wich is perfect

Loved the app

I loved the drama app , the content is really engaging and good. And the service team is really supportive .

Storyreel

Great good show I hate that we have to pay when they claim it free

D

Very entertaining and interesting