StreamHost

What's New !! We're excited to introduce another major StreamHost update, bringing new AI capabilities, automation, integrations, and improvements to help hospitality teams operate more efficiently. LINE Integration -StreamHost now supports LINE integration, allowing teams to connect their LINE Official Account and manage guest conversations directly within StreamHost alongside other communication channels. Mobile Check-in & e-KYC -Guests can now complete their check-in remotely by scanning their passport and completing a liveness check before arrival, making the check-in process faster and more convenient. Automated Security Deposit Handling -Security deposits can now be authorized, held, and released automatically through Stripe, reducing manual work and making the deposit process more reliable. Task AI Agent -Our new Task AI Agent can understand guest requests, determine their priority, and route tasks to the appropriate available team member, helping teams respond faster and manage operations more efficiently. Automated Message Scheduling -Guest communications can now be automatically scheduled based on the guest journey, including pre-arrival information, check-in guides, door codes, and review requests. Direct Booking Enhancements -The AI Sales Agent can now work with live rates and availability, helping qualify enquiries, provide accurate pricing, and turn guest conversations into direct bookings without leaving the chat. Expanded PMS Integrations -StreamHost now supports additional PMS integrations, providing two-way synchronization for reservations, rates, and availability across multiple property management platforms. Housekeeping Automation -Housekeeping workflows have been further improved with automated cleaning schedules based on live checkouts and cleaner availability, helping teams assign and manage cleaning tasks more efficiently. AI Building Copy -AI configurations can now be copied to another building or copied from an existing building, making it easier to set up and manage AI across multiple properties. Cleaning Task Roles -Cleaning tasks can now be assigned to Supervisors and Admins, providing better control over housekeeping operations and team responsibilities. Chatroom Assignment -Subaccounts can now be assigned to specific chatrooms, making it clear which team member is responsible for handling each guest conversation. Performance & Stability -We've continued to improve platform performance, real-time synchronization, reliability, and overall system stability for a smoother experience across StreamHost. Bug Fixes -Fixed various UI and usability issues. -Improved message and automation reliability. -Improved reservation and PMS synchronization. -Fixed various housekeeping and task management issues. -Addressed other minor bugs and stability issues. Thank you for using StreamHost. Your continued support and feedback help us make StreamHost better with every release.