Useless App
Useless App, always down.
Worst Internet Provider
This is the worst internet provider. No care to customer whatsoever. No internet connection for most days. Customer service will just close your tickets without resolution. Villar will just take your money to get rich without care if they are providing the service to paying customers. Government should take action to close this company!
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Yawa
Internet nyo nabubulok na!!
Useless App. Bad Service.
Are reports even given attention by whoever receives them through the app? And why is your connection always bad?
Broken app
Fix it because I cannot pay my bills… i cannot see my bills inside the app.. it’s loading stuck.
ISSUES AND CONCERN
Ang bagal mag ayos pag nawawalan ng internet. Wala naman bagyo nawawalan pa rin ng internet. Nakakaabala sa trabaho.
POOR SERVICE
Customer hotlines are not working, you will always hear "SORRY NOT ABLE TO COMPLETE YOUR CALL". Internet IS VERY SLOW. YOU DON'T EVEN DESERVE 1 STAR AT ALL. We just don't have any option because we live in their condos. They won't allow you to use other internet service. In short, they want all your money.
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USELESS APP
Nag online app nga para online bayad tapos di nmn ma proceed payment.
worst internet
please dont ever sign with streamtech.
Worse ISP ever
Don't sign up. Its an endless pitfall of misery. Starlink here I come.
App issue
App is no longer working. Server error that was never resolved.
Opps something went wrong
Ganito lagi “ check your internet connection.” Paano ako makapag bayad ng bills kung kayo mismo hindi maka connect sa sarili nyong internet????
NO IMPROVEMENT
Been using streamtech app to pay for my ISP and Primewater, every month na lang may update ang app pero wala namang changes. minsan pa magpaprocess ka ng bayad, ibabawas sa acct mo pero di naman napopost ang payment. Update lang ng update wala namang improvement.
No after sales support
DTI should shut down this company!!! You cannot reach any customer support!!! No choice because the VILLAR who owns Camella Subdivision doesnt allow any other providers in the area!!! Total scam!!!
Very poor service both technical and customer service
Imagine every maintenance activity it took more than two weeks fixing internet service and no retro. Happened to me January 2024 and now Sep 2024. Their office don’t also entertain complain internet issue and only process payment transactions. Contact center - you can only get connected after 8-10mins and then suddenly disconnected in the middle.
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Feedback
Streamtech please do a better Job. Poor customers service, poor connection, poor app and etch.
bovo
pwede ba negative star? bobo tong app na to e. bilis bilis mang hinge ng bayad tas wala naman kwenta yung internet. pinapa download yung app nato tas ang hassle gamitin. imbes maka tulong wala rin kwenta. walang kwenta
No Internet
Kada buwan lagi nalang nawawalan ng internet 6 to 8 times. Wala din kwenta yung customer service nila. Sana payagan nalang ng Lumina Homes na makapasok naman yung ibang Internet provider.
Worst internet connection
Napaka bagal ng internet. Wala pang silbi mga customer service.
App does not allow me to create case
App crashes when submitting/creating a case
