Studocu User Reviews

Customer Experience

Positive experience46.1% of reviews
Neutral6.3% of reviews
Negative experience47.5% of reviews

~ Based on 284 written reviews from the US App Store.

What users say

Is Studocu Safe?

Studocu: Notes & Practice appears safe based on user ratings. AppsHunter Safety Score for Studocu is 94/100.

This assessment is based on 5,478 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.0% of ratings point to a safe experience
1.6% of ratings suggest some concerns
4.4% of ratings point to a risky experience

~ Based on 5,478 App Store ratings for Studocu.

Is Studocu Legit?

Studocu: Notes & Practice appears to be a legitimate app. AppsHunter Legitimacy Score for Studocu is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

ne prenez pas d’abonnements

Je trouve l’idée du site sympathique, mais en pratique, c’est assez mitigé. Dans mon cas, j’ai pris un essai gratuit de l’abonnement premium le mois dernier : je pensais être débitée demain, mais j’ai été débitée aujourd’hui alors que sur l’application mobile il m’est indiqué que je suis dans mon essai gratuit.

De plus, j’ai consulté le site et j’ai été très déçue : j’ai trouvé très peu de supports utiles par rapport à mon domaine d’étude/mon université. J’ai essayé de demander un remboursement, pour finalement recevoir en réponse un simple mail automatique refusant ma demande. Ne prenez pas d’abonnement chez eux !

Je trouve ça très dommage et d’ailleurs je trouve le prix de l’abonnement assez exorbitant quand on sait que toutes les donnés viennent des étudiants.

Je n’utiliserai plus le site et je ne le recommande à personne.
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Response from developer

Hi Ines, thank you for sharing your review. We appreciate you taking the time to share your experience, and we’d like to help clarify the situation. We’ve reached out to you by email to look into this further. If you haven’t received our message, please contact us at support@studocu.com and we’ll be happy to assist you as soon as possible.

charged me for something i didn’t subscribe to

charged me for something i didn’t subscribe to

Emmanuel (UNER)

I really like this app it makes studies easier,I’m a student of the University of Energy and Natural Resources in Ghana 🇬🇭,and it also gives notes to every question

Tolle App, toller Support

Die App ist gut und sehr hilfreich. Nach dem letzten Update hatte ich zwar ein Problem, aber nachdem ich das Support-Team kontaktiert habe, wurde mir schnell und freundlich geholfen. Jetzt funktioniert alles wieder einwandfrei.

Response from developer

Hi there, thank you for your review and your kind words. We are truly happy to hear you are satisfied with our assistance and that our app has been helpful for you. Keep up the great work!

😡

This is a terrible app , you just can open a account if you are open to give then all your private information !

App won’t open

Accessing web version because the app gets stuck on the logo and won’t load. However, my entire project where I saved all of my study materials for my current class on the web version is now completely MISSING. Everything I saved is gone. This app came highly recommended but I advise not to rely on it to work or save any documents or projects because they won’t be there when you go back to the site. Very disappointing and frustrating.
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Response from developer

Hi there, thank you for your review and for reporting this issue. We are sorry to hear you cannot access our app. We understand that the materials you keep on your app are important for your studying and we always do our best to ensure our app is reliable. Please contact us directly at support@studocu.com. We would like to investigate this issue and assist you. Our team will respond to you promptly!

Stressful

Doesn’t open. The glitch is bad.

Please I need help the Apps is down…!

Please for how many days my apps are down… it doesn’t open and I only directly open it direct from iphone apps store.

Response from developer

Hi there, thank you for your review and for reporting this issue. Our team is currently working on resolving it as quickly as possible. We appreciate your understanding. If you have any further questions, you can always reach out to us at support@studocu.com. We will be happy to assist you!

The app doesn’t ever work

I paid a full year for this and the app won’t even work . It just freezes

good app

has everything i need and allows me to learn way better

Took my money without asking

This app I hadn’t even gone into and it charged me 83 dollars for nothing! Don’t use ever

Response from developer

Hi there, thank you for sharing your review. We'd like to look into this as soon as possible to help. Please contact us at support@studocu.com with more details about your account so our team can investigate and assist you. We look forward to hearing from you and resolving this as quickly as we can.

Very very useful app

This app got made me thriving when I got my marks and I really liked it , it teaches me, and it even has its own ai assistant so you don’t need to search it on another app

Fireee

Thank you!!

Excelente

App perfecta

Suggestion

Can you please add a separate section in the app where we can write our own notes.

Response from developer

Hi there, thank you for your 4-star review and for sharing this thoughtful suggestion! Your feedback has been noted by our team, and we truly appreciate you taking the time to share it. Thank you for being part of our community!

10/10

Muy buena app me ayudo un monton :)

Untrustworthy

Doesn’t record on occasion and lectures are lost. I would not trust this system at all, make sure you back up any recordings by using another device or take notes as well. Defeats the whole purpose of the app. So maybe try a different one that is more reliable. Don’t pay for services that are mediocre and only work sometimes.
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No way to cancel!

Buyer beware!!! I have spent the last two days trying to cancel my subscription and the app and website make it as difficult as possible. It’s now charged me again.

Notes and resources

Awesome app to awesome notes and resources for other students and has other useful features.

Response from developer

Hi there, thank you so much for your kind words. It's great to know you're getting value from the notes, resources, and other tools available in the app. We are grateful to have you as part of our community.

Horrible customer service

I had canceled this subscription months ago. Then was charged for a new subscription. I immediately cancelled and reached out regarding a refund (which is in their refund policy) and they said they couldn’t do a refund. When I showed them their own policy on their site they then said I used it to look at a paper TODAY. THE DAY INEAS CHARGED AND CANCELED. It was for a page I looked at a long time ago. I haven’t been in that class in MONTHS. They 100% lied to keep my money. There are better places to go. Avoid them.
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