Style DNA User Reviews

What users say

Top reviews

TOTAL SCAM

Do not purchase! They’re charging me almost $30/month for a $5 monthly subscription. Never even downloaded the app. Impossible to cancel!

Rip off

Give me my $ back. I paid a 1 time fee that gave me nothing and still wants a monthly fee to do any kind of action. Customer support returns 404 error. Don’t buy!

Waste of time and money

I just spent over an hour taking pictures to get a bunch of outfits I already wear or that look absolutely hideous together. Not worth it.

Wants money before you know it works

They for you to go through this whole sign up process and then demand money before you can see if their ai process works or is useful. Offering a trial day or 2 would be helpful so I would see if paying for the app is worth it or not. Without that, I wont use it.

Cancel subscription

I want to cancel and this app has no cancel

Careful with tricky subscriptions

I downloaded this app on my phone using my apple account. I quickly realized it was not what I needed and canceled the subscription. I was charged $10 for the first month and I’ve been charged $28.95 over a couple of months. There is no email communicating why the change in fees and I in fact am being prompted to subscribe when I log on which led me to believe I was no longer subscribed. The app no longer appeared under my subscription list or expired so I genuinely believed this was resolved. Only upon further scrutiny of my accounts did I realize I’m being charged more than double the initial fee with no email exchanges or option to opt out via the app/ Apple ID. We have to be increasingly careful with subscriptions but this is not ok. I genuinely thought I had unsubscribed as there is no evidence of the subscription and the premium features are not available to me.
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They charge a lot!

30/month for not using it. I am pretty sure I didn’t sign for it.

Response from developer

Hello Muri_ottoni! We're sorry to hear about your experience. We'd like to assure you that all charges are only made with the user's explicit consent at the time of purchase. Please reach out to us at info@styledna.ai and we'll look into your case right away and do our best to help!

Love the app

Love the app but please add more functionality like - variety or stores, ability to swap items in outfit. I would also like to be able to create separate accounts for my other family members within the same app/login.

Scam

Continues to take you money even after you cancel your subscription

How can I write a review when I haven’t even tried you out?

This is odd

Shocking subscription transparency

I downloaded the app on a free trial and promptly deleted it as I found it not effective at all and not worth the money.
I deleted the account as far as I was aware and then deleted the app.
I kept seeing money come out my account and could not login to rectify. I have no email chain or information from the app. Absolutely shocking transparency and impossible to talk to anyone or find any info.
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Recebi cobrança mesmo sem assinar

Não baixem!!! Recebi meses depois testar esse app uma cobrança pela carteira Apple (Apple wallet) sem minha autorização de um valor de US$ 28,95. Absurdo!

Response from developer

Prezado cliente, lamentamos muito saber sobre sua experiência. Gostaríamos de esclarecer que todas as cobranças são realizadas apenas com o consentimento explícito do usuário no momento da assinatura. Por favor, entre em contato conosco pelo info@styledna.ai com mais detalhes e faremos o possível para resolver sua situação o mais rápido possível. Agradecemos pelo seu feedback!

Leider enttäuscht

⭐☆☆☆☆ – Leider sehr enttäuschend

Ich bin wirklich unzufrieden mit dieser App. Das größte Problem: Es gibt keine Testmöglichkeit. Während andere vergleichbare Apps eine 3- oder 7-tägige Probezeit anbieten, muss man hier sofort ein Abo abschließen – ohne die App vorher ausprobieren zu können.

Dazu kommt: Viele wichtige Funktionen wie die Farbpaletten-Bestimmung oder das Körperform-Styling sind nicht im Basisabo enthalten und kosten extra. Das fühlt sich wie ein reines Abzocksystem an.

Die App selbst ist schlecht gestaltet, unübersichtlich und die KI liefert kaum brauchbare Ergebnisse – von "intelligent" kann hier keine Rede sein.

Unterm Strich: 29,99 € zum Fenster rausgeworfen. Für diesen Preis erwarte ich deutlich mehr. Anderen Nutzern empfehle ich, besser auf eine der Alternativen mit Testphase auszuweichen.
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Response from developer

Lieber Kunde, vielen Dank für Ihr ehrliches Feedback — wir nehmen es sehr ernst. Es tut uns leid, dass die App Ihre Erwartungen nicht erfüllt hat. Wir möchten darauf hinweisen, dass die Erweiterte Farbpalette und der Body Type Guide optionale Einmalkäufe sind — das Premium-Abo enthält bereits viele nützliche Funktionen ohne zusätzliche Kosten. Wir arbeiten kontinuierlich daran, die App zu verbessern. Wenn Sie weitere Fragen haben oder wir Ihnen helfen können, schreiben Sie uns gerne an info@styledna.ai.

Such a great idea…

I had high hopes for this app, maybe too high. It keeps giving me the same frumpy looks even after changing my age and style. But the part that annoys me the most is the shop my style search function doesn’t work. Say you want to search tshirts you get shoes, pants and everything else under the sun and even those things are not in my recommended colors. I see the possibilities of this app but it has a ways to go especially for the price.
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Scam

I’ve never ever signed into this app nor created an account nor do I remember agreeing to a monthly subscription of over $25 AUD / month. Yet I have been charged every month since September last year for Zero service. Despicable behaviour and I will be reporting them to the Australian consumer affairs. And requesting that the bank cancel payment payments and demand repayment of all funds stolen.
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Impossível cancelar

Tentei cancelar a assinatura logo após o primeiro mes de uso. Não consegui de nenhuma maneira, nem tenho mais o app e estou sendo cobrada há 3 meses. Isso é um absurdo. Pior, nem consigo reembolso por algo que não usufruí

Response from developer

Olá, Bianca_menezes! Agradecemos por compartilhar suas preocupações. É realmente frustrante enfrentar dificuldades com o cancelamento de sua assinatura, e sentimos que sua experiência não atendeu às suas expectativas. Para resolver a questão do cancelamento e do reembolso, seria ótimo se você pudesse entrar em contato com o suporte disponível no aplicativo. Eles poderão ajudar a esclarecer sua situação e encontrar uma solução. Sua opinião é muito importante para nós, e estamos aqui para garantir que você tenha a melhor experiência possível!

Love the app

Love the app but please add more functionality like - variety or stores, ability to swap items in outfit.

Easy to delete closet items and usability issues.

This app shows real promise, but there are some major usability issues that need to be addressed.

The most frustrating problem is how easy it is to accidentally delete items. While scrolling through my closet, I tapped the trash icon by mistake and instantly lost an accessory. There was no confirmation prompt, just immediate deletion. Because of this, I also lost multiple outfits tied to that item. Months of work curating looks were gone in seconds. That is incredibly discouraging and completely avoidable. A simple confirmation dialog before deleting would fix this.

I want my item back! 😭😭😭

On the positive side, I appreciate the Kibbe-inspired body and style analysis. That feature feels thoughtful and aligned with how people actually think about personal style.

However, the AI styling component needs significant improvement. When asking for outfit suggestions using items from my closet, the app does not effectively incorporate my actual pieces. Instead, it returns vague descriptions or item numbers, which makes the experience feel disconnected and unhelpful. The AI should visually and clearly reference the items I’ve uploaded to make styling feel personalized and useful.

Overall, the app has strong potential, but these issues… especially the delete function, undermine the user experience. With better safeguards and a more refined AI styling system, this could be a much stronger tool.
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Style DNA

Refund. I unsubscribed 6 months ago & you keep billing me

KEPT CHARGING AFTER I CANCELLED. THEN WOULDN’T REFUND.

I cancelled my membership and they kept charging me for a year after. When I contacted them and sent proof, they said, “Sorry, you have to cancel in two different places so we can’t refund NINE of those months.