Not impressed with the performance and support
Used to love it, but need some love
Also the browser needs updated for DTS. The expenses tab isn’t loading right.
As of 2022 - buggy and unusable
Bottom Line: Not reliable if traveling with iOS devices as a standalone solution. Credibility is probably one of the biggest things service members require.
Response from developer
Thank you for reaching out. I am sorry that you are not completely satisfied with our Sub Rosa solution. We would be happy to look into the issues you are facing. If reaching particular websites would add more value to your purchase, please reach out to our support team at support@thursby.com or (817) 478-5070 so that we can look into this for you. All of our support is done at no additional cost by our team in Arlington, TX. We can address most issues in under 15 minutes. At this time, not all government sites are optimized for iOS and Android and this would therefore be out of our control. Please keep in mind, mobile devices do not support Java or Flash. If a website requires either of those you will not be able to access these due to mobile restrictions on Apple & Android. Our newest feature, PDF signing/editing, required a significant amount of development, more so than the typically free updates that continue to expand support and maintain the application. Due to this new development, the decision was made to roll PDF signing/editing into Sub Rosa and not as a separate app purchase. This was done for the convenience of all Sub Rosa users across all Sub Rosa products. In the end, we really want you to enjoy the solution and get the most from it so please contact our support team so they can assist you in accomplishing more than you are today. Should you feel that our solution is not worth your one-time cost, please reach out to sales@thursby.com and we would be happy to process a refund for you. Thank you for being a Thursby customer. Best, Luke









