Impressive App, but Lack of Support Is Concerning
I sent multiple emails to the developer’s official support email address but have not received any response. I also reached out to the developer through Discord, yet my message remains unanswered to date.
Even after the passage of several days, the complete lack of response does not inspire confidence in the app or its customer support. A paid subscription requires trust, particularly when users may need assistance, and the developer’s continued silence has made me reconsider subscribing to Orbit Plus.
Response from developer
Hey! I’m so sorry you haven’t had a response. This must be an issue with email as it may not always be immediate but I ensure I always reply to everybody. I’ve just checked discord and can’t see any new messages, please drop me a new email or discord message and I’ll keep an eye out :)
It has potential but isn’t complete…
Response from developer
Hey there! I totally understand. Orbit had to use a semi-automated approach until now to build up a solid foundation and cost before moving to better automations, but I assure you they are coming very soon :) Appreciate the candid review, please request a refund through Apple Billing if preferred as I dont want you to feel that you’ve lost out. Thank you!
Limited trackings, then $25 subscription
Response from developer
Hey! Thank you so much for your review and kind words. I’d love to hear more of your thoughts if you’re happy to email at hello@flooben.com, I’d love to make sure I’ve taken it all onboard to make orbit even better :)
Amazing App! but Please Update
It’s making the app completely unusable for me!!
This app is shockingly awesome! I love it soooo much it has already saved me money and I’ve only had it for about a month. The UI is gorgeous and ergonomic, not cluttered with any unnecessary links or ads. To potential users who might be unsure, JUST GET IT, DOWNLOAD IT NOW. You need this app even if you don’t think you do.
Thank you Devs for bringing your ideas to life. However, I believe this masterpiece is badly in need of an update. Dashboard keeps freezing when I try to scroll back to the top, which never happened before. I have to force-close it and reopen in order to get the page working again…please fix!
Response from developer
Update reply 6/19/26: Hey! I’m about to release a huge performance update which I would love for you to test before I ship, to make sure it’s improved for you :) would you mind emailing and I’ll send you a link?: hello@flooben.com —- Thank you so much for your wonderful review ❤️ I’m so glad that Orbit has saved you money! I think that’s amazing. Would you mind going into Settings > Scroll down to the bottom > Tap Email and send This will attach some stats and help to see what could be causing this lag in the experience :) thank you. Really appreciate your review!
Great App
Response from developer
Thank you so much for your kind review! I really appreciate your support
