Suear User Reviews

What users say

Top reviews

June 27, 2026

Just got this in the mail and tested it out, works well and zero latency. Cleaned out my ears.

I also like the additional taking photos and battery life meter.

Best Gadget for ear cleaning

It works well for me, and I had no problem connecting to the app and viewing my ear while I was cleaning out my earwax.

Frustrated

This used to work rather well. Not any more. It just doesn’t seem to want to connect. So, it’s useless. I don’t recommend it.

Welp

It worked a few times now I can’t even get the app to work I can see the camera connects to my phone but the app will not show the image.

Can’t download

Can’t download

Can’t get it to connect

It has never connected once. I had bought a different cheap one I. The past but gave it to my daughter.

Update caused the ap/camera to no longer work

Please fix your updates. I can see dozens of reviews for the last 8 months telling you about this issue but nothing has been done

Nope

The camera view is terrible it’s almost impossible to use effectively

Works once

Does not work after first use. Will not connect

access is OPTIONAL

do not give it photo, camera, or wifi access, it does not need that permission to connect to the device. works fine

Very Suspect App

Although the developer (Chinese) claims no data is collected, it insists on connecting via wi-fi to access your entire system and any devices connected to it. It also wants full access to
Photos and videos, and insists on using a cellular connection to your router. There is no way to isolate this tool once it takes over. No one really knows what it’s accessing or why. I got it to work, and it’s very helpful in removing ear wax, but I suspect it’s doing something in the background that is highly suspicious. I’m going to shop for a similar tool that is blu-tooth capable.
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Why the connection system?

Works great would be 5 stars but like… why does it emit Its own WiFi signal instead of Bluetooth… weird…

Amazing product.

Works very well. Easy to use. Affordable and amazing product

Connects, but can switch to left ear

My camera connects to the app no problem, but the issue now is clicking the lower left to switch to the left ear doesn't work.

Issues with camera

It’s a little sketch that we have to connect to “WiFi” but it works. I’m not sure if it’s due to the updates but I’m no longer able to view the left side camera.

Ear Infection

When my parents tried to use this tool on my ear it hurt a little but then the next day at about 1 am my ear was in ABSOLUTE PAIN so my parents took me to Valley Children’s and we had to wait there for 8 HOURS but when we finally got into a room they cleaned out my ear so good I feel like I can hear from a mile away but then the doctor told me I had an ear infection behind my ear drum on my left ear which is the one that was hurting so DO NOT USE THIS TOOL IfYOU DON’T WANT AN EAR INFECTION. This tool should be illegal.
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Works as advertised

Sure there’s broken English but you can understand what you need to do. Works just fine, like the others no clue why the rating is low. 17 Pro Max

Busted app

App used to work. Now it freezes for a few seconds every 10 secs or so. Unreliable now

App won’t connect

App refuses to connect. I joined the device’s WiFi and gave the app permission to find local network devices. But the app is forever stuck in “you must give this app permission.” Total garbage.

Also Unsure Of Poor Reviews?!?

Truly—mine functioned perfectly. It was incredibly interesting to see the tympanic membrane up close and personal like that—and quite gross, haha. Non-healthcare folks: do take extra special care to not insert the tool too far into your ear; you have very delicate structures in there! Don’t get too aggressive (even though it’s soooo satisfying to get gunk out)!! 😇
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