Logs out
Constantly logs me out. Sometimes midday while tracking. Map is fine. Schedule is fine. Getting logged out is annoying.
App is Garbage
Hardly ever works, I have to uninstall and reinstall every single morning just for it to function proper.
Multibillion dollar company.
Multibillion dollar company.
So bad
Glitchy and terrible. Why is killington app so good and sugarbush so bad. This app feels like it was made 15 years ago.
Logging out
Don’t know why the app logs me out at random intervals. Sometimes after a day sometimes after a week. No option to stay logged in.
Missing info
Where is the snow information and overall conditions? I also don’t see that my runs from the past year which I used to see?
Can’t sign in
It won’t allow me to sign in and there is no number to call for assistance.
It won’t even email me a new password.
It won’t even email me a new password.
Summer
Why is it so hard to find information about the golf course and hogans pub
Old site was better
Need more accurate web cams, more current content. Event calendar to be at a glance. WE MISS WIN!!!
Meh
Agree with others. No comparison to the old app. It was much easier to check the trail status when the trails were separated by Lincoln Peak and Ellen. Now you have to scroll through a long list to see the trails you want. It just has a different feel to it. Kind of boring and … corporate?
What’s the deal with the trail map?!
So this app may be good for ordering food or getting resort info but it’s worthless for looking at the trail map. Please fix the map feature.
Sugarbush app upgrade
Disappointed! Upgraded app is less functional than previous version. Too many trails and lifts to memorize where they are when looking at what is open.
Information
The actual weather information is marginal
At best used to be able to see weather a few days out and snow predictions .
Trail report does not show groomed trails .
Overall the new App is far more less informative than old website and harder to navigate.
Not a fan
At best used to be able to see weather a few days out and snow predictions .
Trail report does not show groomed trails .
Overall the new App is far more less informative than old website and harder to navigate.
Not a fan
The new sugarbush app is not accurate
The hours say 6 am- 2pm, when the hours are really 8am-4pm, it says there was 0” new snow in the stats when in your description it says you got 15”, the lifts that are open are not by mountain so it’s really confusing to see what’s actually running. I am logged in when using the app. The old app was easier to use and used to show the weather, and snow stats, and now when you log in you see an interactive map, and information on lodging and dining. Give the people the info they want! Accurate info on what’s spinning, and how’s the snow - all the other stuff not as important.
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Pointless App
This new app is just not useful. I deleted it and will just go to the webpage for the info since this app is only as good as carrying a paper map with me. I'll upload it when it's more useful and better.
Old vs new
There is absolutely no comparison with the old app. I know Alterra wants to promote its own brand, but this is a huge step backwards. For example, the old trail map showed open, groomed and snowmaking. It seems Alterra feels its skiers are not interested in this info. Safety also dovetails into this.
Also, previously could see video feeds of lift in real time. Very basic for planning where on the mountain you should ski, especially during busy times. Please switch back!!
Also, previously could see video feeds of lift in real time. Very basic for planning where on the mountain you should ski, especially during busy times. Please switch back!!
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Yet
It good
Bring back features of old app
This new version of the app is terrible and doesn’t have even close to the amount of important information as the old app. The trail report should list which trails are groomed and open. We should be able to see mid mountain and peak temps, to browse events you have to go day by day instead of looking at a monthly calendar. There aren’t any Ellen events on the app. Completely unreliable after being formerly being my most used app in the winter.
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Review
The app and website are not as good as they used to be. Conditions reports leave much to be desired. Do love Sugarbush though!
New app is terrible
Hard to navigate and doesn’t have the info you need when you’re at the mountain. Weather forecast is awful, trails from both mountains are mixed into one list, lift times aren’t listed, event times are wrong. App is basically useless.
Trail reports are useless
There is no connection with the open trails to the trail map. The open and closed trails are listed in alphabetical order on one page while the map is on a different page.
It would also be helpful to have the condition reports written by someone who has skied on the mountain.
It would also be helpful to have the condition reports written by someone who has skied on the mountain.
