Helados del Campo
It's perfect!
very good
very easy to use
Bad
Please don’t used if you have new bussiness
Truly awful
Trying to transfer money to my bank account but verification process does not work and there is knly a useless AI chatbot to waster your time. I am in the verge of contacting trading standards.
Narinder Singh
Very good merchant easy to use
Highly intuitive to use
Accept card payments through all mode, fast and reliable. Ideal for all businesses that need an efficient payment and next day payouts.
Great app
The app is helpful by showing you all of the analytics easy to use easy on mobile or tablet really great app definitely recommend to a friend and there are little rewards as well which always helps !
Appalling
Used Sumup for almost 2 years, until recently when attempting to take a payment the app does not load, attempted to reinstall still no fix. I will be changing to different provider as i can no longer rely on Sumup for my business needs.
No support
There is no support from sum up,
I had a customer ask for a refund, I done this immediately, she insisted she did not receive it ( I had sum up show it was successful) so she then went for a chargeback, I have messaged sum up and had no help, I have called them and they just say ‘I will send you the link’ then hang up
I have waited 2 weeks so far for an answer to my questions, still nothing!
With a £48 service I done, through sum-up not answering me, it has cost me a £24 refund, £48 chargeback and a £10 fee!!!
I have lost money and definitely would NOT recommend this company!!!!!
I had a customer ask for a refund, I done this immediately, she insisted she did not receive it ( I had sum up show it was successful) so she then went for a chargeback, I have messaged sum up and had no help, I have called them and they just say ‘I will send you the link’ then hang up
I have waited 2 weeks so far for an answer to my questions, still nothing!
With a £48 service I done, through sum-up not answering me, it has cost me a £24 refund, £48 chargeback and a £10 fee!!!
I have lost money and definitely would NOT recommend this company!!!!!
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Los mejor que he usado
Llevo 9 años con el app y a beneficiado mi negoció positivamente.
H&Mltd.com
10 stars
Mostly good, but with annoying issue.
I use the app for a long time, and generally it's working fine on iPhone and Android.
But, strangely on the iPhone 14 Pro, every few days it logs me out completely, doesn't allow face-ID or keychain to log in, but requires to manually type to email address and password, then on top requires a sms security code to log back in. Try this during a busy time selling with customers waiting. It's so disturbing that I had to get a second phone just in case, so at least one is available when it hits again. Please urgently work on this bug and allow face-ID at ALL TIMES!!!
But, strangely on the iPhone 14 Pro, every few days it logs me out completely, doesn't allow face-ID or keychain to log in, but requires to manually type to email address and password, then on top requires a sms security code to log back in. Try this during a busy time selling with customers waiting. It's so disturbing that I had to get a second phone just in case, so at least one is available when it hits again. Please urgently work on this bug and allow face-ID at ALL TIMES!!!
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Update lost daily total
Was enjoying the app until the last update which lost the daily total on sales - makes cashing up at end of day so much longer
Unreliable
Used contactless today for the first time with a new customer. My side of the transaction said that the transaction had failed but the money had been removed from the customer’s account saying that if the payment didn’t go through he would get the money back on the 30th in 17 days. Will not be using again.
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Se quieren quedar con tu dinero
Realice un cobro de 3 soles e inmediatamente me enviaron a mi cuenta sincronizada para cobro pasadas 3 días un depósito de 2.70 listo, pero cuando realice una venta de 470 no me depositan ahora dicen que quieren mi ruc, link de mi tienda, me pidieron que contrate a un contador para que después me solucione todo el tema. Fea experiencia mejor díganme NO TE QUEREMOS DEVOLVER TU DINERO, LO VEO COMO ESTAFA, Me dijeron que espere 8 días ESPERE. AHORA ME PIDEN 3 MESES JAJA
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Terrible app
Bloody annoying. Trying to transfer some cash to my bank account and it asks to be verified in the app, but I’m already in the app. Don’t get it!
Awful
Fails to load - repeatedly. Can’t login.
Website slightly better but I can’t transfer MY money to my business account.
If it wasn’t for the fact that I have paid other people this way i would think this was a complete scam and fraudulent business
Website slightly better but I can’t transfer MY money to my business account.
If it wasn’t for the fact that I have paid other people this way i would think this was a complete scam and fraudulent business
Great app
Good app well laid out , handy, I love it
Issues galore
Poor so far
Not Lush
Stuff
