Great when it works
Annoying issues with the app and now it simply doesn’t work. It will only let me select side A. Not both, or B. This is just happening all of a sudden.
Also, why does the app force you use the actual controller attached to the blanket after a while to change temp versus let you do what you want with the app?
Unnecessary and not user friendly at all to force this. Annoying actually.
Also, why does the app force you use the actual controller attached to the blanket after a while to change temp versus let you do what you want with the app?
Unnecessary and not user friendly at all to force this. Annoying actually.
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Terrible
Completely garbage
Thoughtless Design
Why the heck doesn’t this app have dark mode? It’s the middle of the night and I try to adjust my bed, only to be blinded by this BRIGHT WHITE COLOR SCHEME. Also, when turning on the timer (ie having the heated bed turn off after a certain period of time), why the heck does it default to 24 hours and make me scroll through 21 options to get to what I would think is the most common setting of 30 minutes? Please put some more thought into your UI design.
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Quality not worth price
My blanket died. It still heats a little, but that’s on high.all in all this blanket has been a disappointment. I didn’t mind to pay the extra money so I could control it on the app, but there’s no point of an app if you still have to go and push the button on the main controller after four hours, thank God, I had an extra Heating blanket in my cupboard.
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Schedule is still flaky
We’ve had the blanket for a year now and although the app has always worked fine for remote control, its scheduling feature has always been flaky; trying to get different levels on the two different sides of the blanket often didn’t work, and now the schedule simply won’t update at all - no matter what the app shows, the blanket controls still use the old schedule that I thought I’d changed (but other remote control features in the app still work fine).
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was ok
we have had this blanket for three years and the app used to work great. The last year the app has been terrible and the schedule gets messed up and I can’t switch to just one side. it will turn both sides on at the same time.
We only need to see your “Press ✅” warning once
The mattress pad is 5/5, but the app design is infuriating. It gives you a warning that, if you set it higher than 5/10 heat setting you have to press a physical button to make it stay on after an hour. Totally reasonable, could be a fire hazard otherwise. But it gives you the same warning, and makes you click “OK” EVERY TIME. I own the mattress pad, I’ve turned it on with my phone dozens of times, I know what the warning says. There should be some way to dismiss it permanently.
Update: Downgrading to 1 star because the app has stopped updating without force killing and restarting it. The mattress pad itself is still great but the app is trash.
Update: Downgrading to 1 star because the app has stopped updating without force killing and restarting it. The mattress pad itself is still great but the app is trash.
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No instructions
No idea how to connect up app. Why no QR code?
Does not work well
We have a queen bed so two sides to control. My husband has the physical control and I use the app. Well I try to use the app. The touch control rarely works. If it’s on side A I can’t switch to side B. Tap tap tap, won’t switch. The app needs work.
Do not recommend
Really slow and doesnt work to operate my unit. Very frustrating. Try another brand.
We only need to see your “Press ✅” warning once
The mattress pad is 5/5, but the app design is infuriating. It gives you a warning that, if you set it higher than 5/10 heat setting you have to press a physical button to make it stay on after an hour. Totally reasonable, could be a fire hazard otherwise. But it gives you the same warning, and makes you click “OK” EVERY TIME. I own the mattress pad, I’ve turned it on with my phone dozens of times, I know what the warning says. There should be some way to dismiss it permanently.
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Probably the worst app I’ve ever used
This app, used to control our king-sized mattress pad heater, is simply terrible. Most of the functions don’t work at all, and even the basic power on/off ability only works maybe 30% of the time. The buttons in the app don’t respond. The app rarely lets us select which side of the bed to control. The timer function doesn’t work at all; I’ll set it to run for an hour and eight hours later it’s still on, with the countdown on the timer still reading an hour. Mind you, I’m operating this in a room with a strong wi-fi signal and with my phone within a few feet of the control box. The app just doesn’t work.
I’d strongly recommend not buying this product and going with a mattress pad heater from a different company. I know I won’t ever buy a Sunbeam again.
I’d strongly recommend not buying this product and going with a mattress pad heater from a different company. I know I won’t ever buy a Sunbeam again.
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Unable to save schedules on iPad mini 5
Title says it all. I could add and toggle on a schedule, but when I restart the app, all my schedules get wiped. The schedule list becomes empty. Luckily, I also have an old iPhone I rarely use, and I tried doing the same thing and my schedule stayed even after restarting it. Since both my devices share the same Sunbeam account, the schedule also transferred to my iPad app. I hope they fix this because I was ready to return the blanket, since the scheduling was one of the most important reasons I bought it. Until they fix it, you can try installing the app on another device, login to the same account and try saving a schedule there. You can also try using Alexa or Google Home to set a routine to turn on or off the blanket. If you're having similar issues as I did, I hope this was helpful and good luck!
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Scheduling Function Issues
Scheduling function suddenly stopped working, I suspect after the last app update. I tried deleting and recreating schedules, deleting and recreating the device, deleting and reinstalling the app. Nothing helped… until I tried holding down the check button on the controller until the WiFi symbol started to flash (about 10 sec). Then I power-cycled the controller and set the device up like it was brand new. Then schedules started working again. We will see how long this fix lasts.
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Schedule is flaky
Overall it’s a good app, works as expected, and is mostly easy to use. But when I set up a daily schedule, it didn’t work consistently. My schedule had one entry with both sides of the blanket on the same temp for an hour, followed by two entries for different temps on each side for the next hour. The first hour always worked reliably but the second hour usually would end up with both sides at the same temp, instead of at different ones as the schedule called for. It was unpredictable. Since there wasn’t much difference between the temps anyway, I just changed to a simpler schedule with only two “both sides” entries. The only other problem I’ve run into is that if I unplug the blanket, usually the schedules are erased. That’s dumb; if the blanket can’t save it then the app should instead.
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Works great, love it
Very happy with the bed heater and app. The schedule works flawlessly, it gets very hot, love it. I use it every evening all winter.
Doesn’t work remotely.
App insists that you go press a button on the physical controller making the entire app, and device, pointless.
I’d return it if I could. Buy anything else.
I’d return it if I could. Buy anything else.
Log in required to control my bed, no thanks.
Kind of an invasion of my privacy
App will not pair with Sunbeam Wi-Fi heated mattress pad
I have followed all the instructions, gone to the online help and follow those instructions, and the app keeps telling me that it does not support this device. This is a brand new, Sunbeam, Wi-Fi enabled heated mattress pad.
Schedule not working
The schedule feature on the app does not work. It would be nice not to have to remember to turn the blanket on an hour before bed.