Sunday’s lawn-care program damaged my lawn, and getting a refund has been frustrating.
I purchased Sunday’s program because it provides a customized lawn-care schedule telling me what products to apply and when to apply them. Unfortunately, the recommendations I received included applications during extremely hot weather, including temperatures above 90°F.
I recognized that the conditions weren’t appropriate and delayed one of the recommended applications. Sunday has since acknowledged that my decision to delay that application was the right call.
There was also an issue with the spray applicator Sunday provided. The applicator was not applying the product evenly, which is directly relevant to the uneven pattern of damage I’m seeing in the lawn. This isn’t simply a case of me improperly applying fertilizer with my own equipment.
My lawn subsequently developed widespread browning and damage across substantial portions of the yard. This isn’t a couple of isolated spots that need some seed.
I contacted Sunday, provided photographs and explained what happened. The head of their Yard Advising team reviewed my account. Rather than providing the full refund I requested, he offered to send me bluegrass seed to patch the damaged areas.
I declined. I purchased Sunday’s program because I expected the products, application equipment, and lawn-care recommendations to work together to provide appropriate lawn care. I shouldn’t have to spend additional money and time repairing widespread damage and then accept more product as the solution.
What’s particularly frustrating is that their representative acknowledged that I was correct to delay one of their recommended applications, yet Sunday still refused to provide the full refund I requested.
I would not recommend Sunday based on my experience.
I recognized that the conditions weren’t appropriate and delayed one of the recommended applications. Sunday has since acknowledged that my decision to delay that application was the right call.
There was also an issue with the spray applicator Sunday provided. The applicator was not applying the product evenly, which is directly relevant to the uneven pattern of damage I’m seeing in the lawn. This isn’t simply a case of me improperly applying fertilizer with my own equipment.
My lawn subsequently developed widespread browning and damage across substantial portions of the yard. This isn’t a couple of isolated spots that need some seed.
I contacted Sunday, provided photographs and explained what happened. The head of their Yard Advising team reviewed my account. Rather than providing the full refund I requested, he offered to send me bluegrass seed to patch the damaged areas.
I declined. I purchased Sunday’s program because I expected the products, application equipment, and lawn-care recommendations to work together to provide appropriate lawn care. I shouldn’t have to spend additional money and time repairing widespread damage and then accept more product as the solution.
What’s particularly frustrating is that their representative acknowledged that I was correct to delay one of their recommended applications, yet Sunday still refused to provide the full refund I requested.
I would not recommend Sunday based on my experience.
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It’s Free to Use
It free, while you’re filling out all the questions about your yard.
Then you get a quote for a service… that BS and not the good type spread on my yard.
It just an enough waste of time app.
Walt.
Then you get a quote for a service… that BS and not the good type spread on my yard.
It just an enough waste of time app.
Walt.
Confused
Just signed up keep getting message. “ something went wrong” try again later. Help
Useless app
It asked for address and validated the address but could not identify any details which I accept but the next step was to manually enter the square footage which I did but it would not accept it either so that was as far as I got
Great app and service
Very easy to use with instructional videos and reminders