Suns User Reviews

Customer Experience

Positive experience63.2% of reviews
Neutral4.4% of reviews
Negative experience32.4% of reviews

~ Based on 136 written reviews from the US App Store.

What users say

Is Suns Safe?

Suns-Merc-Mortgage Matchup Ctr appears mostly safe based on user ratings. AppsHunter Safety Score for Suns is 75/100.

This assessment is based on 208 user ratings, with an App Store average of 3.8/5.

Safety Analysis

71.6% of ratings point to a safe experience
2.9% of ratings suggest some concerns
25.5% of ratings point to a risky experience

~ Based on 208 App Store ratings for Suns.

Is Suns Legit?

Suns-Merc-Mortgage Matchup Ctr appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Suns is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Pointless

It makes you sign into Ticketmaster 5 separate times. If this is gonna be the case you should at least let me access my tickets that I bought on the Ticketmaster app as well. Having a separate app for a one-off game is non-sensical.

Denied access

Here’s what to expect:
Please Try Again Later
There was an unexpected error while processing your request. To continue, please try again.

Poor app

The score banner at the top of the phone is never correct, usually says 0-0. I’ll turn off notifications for the Suns but it’ll send me notifications anyway and it’ll have the banner at the top of my phone even though I specifically say I don’t want them for the Suns. My wife and I always end up deleting this app because it doesn’t work and isn’t accurate. Watching WNBA live is impossible if it’s not on cable, even if you pay for it. They make it almost impossible to follow along. Interesting how it’s too easy to watch the NBA but it’s like moving a damn mountain to watch the WNBA.
Show more

Notifications

The Notifications section in the app won’t load at all.

Too many apps

I brought my tickets on Ticketmaster. Why would I need to download different app to see them? Pointless and unnecessary

Terrible app

Every time I try to use it, there’s no sound and it plays in fast forward. I’ve had to delete the app and reinstall it every time. Also, why should I have to pay $15 a month to watch my home team play home games??

Terrible

Just let us watch it on league pass yall some clowns

App crashes or freezes

If it doesn’t crash it freezes on the open.

App immediately crashes

App immediately crashes. Joke.

UseD to include in-game chat feature w/moderator!

removeD once-fun fan-uniting in-game chat feature.💔You had one job. Cheer on the team With fans and be a moderator. Fail. I’ll edit my review to five ⭐️s when you reinstate 💜🧡 user chat.

My glorious lightskin king

I love you Mr Booker

Terrible

Terrible

Great App!

Love the addition of the stories and trending now videos!

Kind of a pain

I’m a season-ticket holder. This season I have frequently had to delete and reload app in order to access tickets, which is a big pain when you are in line or trying to get into the parking structure. Not sure if it is a problem with this app or the Ticketmaster interface. Selling or transferring tickets is easy.
Show more

6th Man Member

As a season ticket holder and 6th Man Member, I’ve found the recent updates to the Suns app to be incredibly frustrating. This app has become one of the worst I’ve used. Here are some of the main issues I’ve encountered:

Ticket Access Issues: I can never see my tickets, even when it's time to scan at the door. This is incredibly inconvenient and stressful.
Mandatory NBA.com Login: I’m forced to log in to NBA.com to access my tickets, which defeats the purpose of having a dedicated Suns app.
Posting Tickets: While I can post tickets for sale, I can't make any changes without going back to NBA.com. This is an unnecessary and frustrating extra step.
Outdated and Buggy: The app frequently says it’s out of date, even after the latest update. It’s unreliable and often doesn’t work when needed most.
Wallet Transfer Issues: The tickets won’t transfer to my wallet, leaving me outside for 10 minutes trying to pull them up.
Overall, the experience has been terrible and very frustrating. I hope the developers address these issues soon to make the app functional and user-friendly again.
Show more

Useless app

No game information, no team news other than promotional offers. Needs a complete overhaul. Hasn’t been updated in a couple weeks….

Best local team app

Of all the teams in Phoenix, the Suns app is by far and away the best. Cool announcements, fun in-game activities.
Great way to navigate the stadium and all the cool things that are happening.

Awesome app for Suns and Mercury fans

Has everything I need as a Suns and Mercury fan, stats, scores, schedules, tickets, and payments. Perfect!

Nice app

Up to date information on team, players and games, very easy to use!

Great app

Love the app, easy to use and great notifications. Please continue the fun and giveaways for the Suns!!!