Super Payments User Reviews

Super Payments
Super Payments
Super Payments Limited

Top reviews

Pointless app

First off, they don’t make it clear that your points will expire within a month, making them literally pointless. It also suggests when you pay it will use any funds you have to pay with and doesn’t.
Have used this app to pay for my last 5 months prescriptions and literally not received a penny benefit
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Response from developer

Thank you for taking the time to leave a review. Cash Rewards are gained and to be used on future purchases. The relevant expiry dates can be found in the transaction section within out app. If you were to contact our team via support@superpayments.com with your email address and mobile number, we would be more than happy to look into this for you and answer any other questions you may have. We hope to hear from you.

No benefit to me

From the checkout page, it appeared the cashback reward would be instant on the current purchase. However after purchase and downloading the app, it transpires the reward is applicable on the next purchase within the next month. The reward expires after a month which is useless to me as I do not intend to make another order with the same retailer before the reward expires (value of £1 on a £50 purchase!)

Due to the misleading information, I didn’t use my usual cashback credit card (repaid in full every month) and have 1. missed out on genuine cashback from my credit card purchase and 2. Interest earned from the money used from my bank account

Will be deleting this app as it is of no benefit to me, now or in the future
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Response from developer

Thank you for taking the time to leave a review. Cash Rewards are gained and to be used on future purchases. If you were to contact our team via support@superpayments.com with your email address and mobile number, we would be more than happy to look into this for you and answer any other questions you may have. We hope to hear from you.

Do not use this app it’s a scam

I used this app for a while and it was fine, but at some point I bought some products , they never showed up and the seller wouldn’t respond or refund me. I complained to super and they did not help at all. They just told me to contact my bank. Super payments make you do all the payments by bank transfer , not card payment. Which means you have absolutely no recourse if you get scammed. I’ve contacted my bank, trading standards, and the citizens advice bureau, and nobody can get my money back. It’s not worth the risk of using this app for the small discounts you get (usually about 1%)
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Response from developer

We're sorry to hear this! Can you please provide us with your mobile number and purchase information so our team can see if there's anything else they can do? They can be found via support@superpayments.com.

Easy money off

Really easy process to get started using the app and your normal payment method/ card.
Got money off my order instantly as well as earning money off my next order on the same website.
It’s literally money for nothing.

Response from developer

Thank you for your 5 star review! We're so happy you're enjoying Super and making the most out of cash rewards. 🎊

Cash Reward - Away holidays

I have received a cash reward using the super payments app for my holiday. It was quick and easy and saved me £25 for just using the app to make my payment.

Response from developer

We're so happy to hear this! Thank you so much for leaving us a 5 star review and choosing Super. 🤗

Great app

Been using the Super app for months, it’s so easy from start to finish and you get money back on every purchase to use on your next purchase. Fantastic app.

Response from developer

We're delighted to hear you're enjoying paying with Super and of course, making the most out of those cash rewards! Thank you for leaving us a 5 star review. 😊

Very excited by Super

I have started using this and really enjoying the benefits of easy payment and generous discounts.

Real ease of use and kind helpful reminders when discounts are about to expire so I don’t miss out and then wow more discounts - the payment system that keeps giving

I’m a fan - thank you team Super 👍five stars from me .
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Response from developer

This is so great to hear! We're delighted to hear you have found us and making the most out paying with Super and of course, the rewards too! We remain on hand should you require and assistance via support@superpayments.com. 🙌

Truly impressed! 👌🏽

I’m delighted I found this new payment app, it offers cash back rewards on all purchases! I’ve only used it once and I just saved almost £30 on something I purchase regularly costing £85. It would be great if more retailers offered this payment method.

Response from developer

Wow, that is some saving! We're happy you've found us and making the most out of paying with Super. And not to worry, we are actively adding new brands to a network. Watch this space!

Neutralises inflation

Love this app and I’m using it as much as possible after finding it a week ago. Small savings repeated over and over will make a big difference to me over time. Let’s get more companies on board 🫡

Response from developer

We love to hear it! Thank you so much for your review and taking the time to share your experience here. We are continuously adding new companies to our network - watch this space! 🚀

Is ok

Like brill app in terms that it works really well just need to add the ability to change mobile number as getting disconnected soon as changed provider as won’t be able to use it which is pointless really

Response from developer

Thank you so much for your feedback here. Our team are working on the ability to change mobile numbers and once we're able to do so, we'll be sure to contact you. We remain here should you require future support.

Easy

Found Super to be really easy to use, convenient, quick and I get a bonus next time. I’ll be using it again for sure.

Response from developer

This is wonderful to hear! Thank you for taking the time to share your experience here. We're delighted you'll be paying with Super again. 🥳

Awesome service

Kind and excellent customer service , j have not won’ yet but I will never give up hope that one day is my time! I’m at peace with that a
and just enjoy enough others get a win 😍
King of comps is genuinely happy and excited for everyone . He’s very humble. Sight credits would make my dad , But whatching others get life changing prizes of the best part
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Response from developer

Thank you so much for leaving such a positive and wonderful review, Elz! We have our fingers crossed for you and hope you get a win soon! 🤞

Quality!

Speedy free delivery. Quality product. Loads more choice of flavours, more than other sites and they’ve never been out of stock of any, as long as I’ve been ordering. Great value with opportunity to get discounts!!!

Response from developer

We're delighted to hear you enjoy shopping with our merchants and taking advantage of Cash Rewards! Thank you for taking the time to leave us a review, Rox.

Super

I’ve been using this method of payment on several occasions and all have been successful smooth transaction and very quick and easy plus u get % back from different companies when using this method win win

Response from developer

We're glad you agree it's a win win for everyone, including our merchants! We're delighted to hear you've been an active Super user and enjoying our service. Our team remain on hand should you ever require assistance.

User Friendly

I’ve saved a couple of times and would certainly recommend taking a chance and exploring.

Response from developer

Thank you so much for your 5 star review and recommendation, Nahib! We're delighted to hear this. 😊

Still receiving error message

Promised cash back and bonus but for the past month have been unable to get into account created. Was told by Antonio that they are unable to open my account right now which is a shame as would like to make use of cash back gained from various orders. Especially with Christmas round the corner. Hopefully the app gets better soon.
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Response from developer

Thank you for taking the time to leave a review and share your feedback. We're sorry we were unable to create an account for you on this occasion however, we'll be sure to reach out once we can.

No Rewards

I have used super at least 9 times and each time I get told will receive a reward to use on my next purchase by simply logging into the app with the same email. Transactions I made were directly through the app but I am yet to receive a single reward even though the transactions appear.

Response from developer

We're sorry to hear this! If you haven't done so already, please contact our team via support@superpayments.com so we can help resolve this. We look forward to hearing from you.

Great app

This is easy to use when I buy my items would recommend it If you want a quick transfer

Response from developer

Thank you for leaving a review! We're happy to hear you're a fan of paying with Super. 🙌

All OK now. Thanks.

Was promised cash back and welcome bonus when purchasing but when trying to register the app it kept giving an error. Antonio from customer service fixed everything so all OK now. Thank you.

Response from developer

We're delighted to hear we were able to resolve the matter to your satisfaction. We'll be more than happy to share your wonderful feedback with Antonio.

Super easy to use

Loved using the Super app. Saved me money, and I got loyalty points to use for my next purchase- what more could you ask for! Would totally recommend to my friends and family to use

Response from developer

Thank you for your review and providing such wonderful feedback. We're delighted your enjoying the Super app! 🤗