NOT AS ADVERTISED
great game
Response from developer
Thank you so much for the amazing review - we are thrilled to hear you love Supermarket Tycoon Empire! Your support means the world to us and we hope to keep delivering a fantastic experience for you!
Good time waster
Response from developer
Thank you for the awesome review and for playing Supermarket Tycoon Empire! We are thrilled you are having fun, and we hear you on the pricing - we are always working to bring great value to our players!
great
Response from developer
Thank you so much for the amazing rating and kind words - we are thrilled you are enjoying Supermarket Tycoon Empire! We hope to keep delivering a great experience for you! 🎉
It’s ok
Response from developer
Thank you for taking the time to share your honest feedback. We are sorry to hear that your experience has felt this way, and we sincerely apologize for the frustration. We completely understand your concerns about progression and tournament rewards, and we take this feedback seriously as we want every player to enjoy the game regardless of spending. We are continuously working to improve the game balance and reward systems based on player feedback. If you do wish to reach us, please try contacting us through in-app support and ensure you have successfully entered the live agent service rather than the FAQ bot.
Cake event
Response from developer
Thank you for taking the time to share your feedback about the cake event! We are sorry to hear the recent changes have affected your ability to complete the weekly activity, and we understand how frustrating that must be. Your feedback is truly valuable to us, and we want to make sure every player can fully enjoy all events and activities. We are continuously working to improve the game experience and will take your comments about the event renewal into consideration as we make future updates. We hope to bring you a better and more rewarding experience soon!
Abstürze
So leider nicht spielbar
Response from developer
Thank you for taking the time to share your feedback with us. We are truly sorry to hear that the dice game is causing constant crashes and making the game unplayable for you. We completely understand how frustrating this must be. Please reach out to us via in-app support so our team can investigate this issue and help resolve it as quickly as possible!
Crashes
Response from developer
Thank you for sharing your feedback with us. We are truly sorry to hear that the game keeps crashing and disrupting your experience - that is definitely not the experience we want for our players. We completely understand how frustrating this must be. Please reach out to us through in-app support so our team can investigate and resolve this issue for you as quickly as possible.
Shocking!
Response from developer
Thank you for taking the time to share your feedback. We are truly sorry to hear the app is kicking you out every 30 seconds during dice rolls - we completely understand how frustrating that must be. This sounds like a technical issue we would love to help resolve. Please reach out to us via in-app support so our team can look into this for you right away!
Abzocke - Vorsicht
Über 25€ in In-App-Käufe investiert um zusätzliche Spins (Würfelmöglichkeiten) zu bekommen. Nur ein Symbol wurde in über 5.000 Würfeln nicht 1x angezeigt.
Genau dieses 1 fehlte um eine Belohnung von über 10.000 spins zu bekommen.
Absolute Frechheit- ich rate von dieser App ab!!!!
Response from developer
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and completely understand your frustration - spending real money and not feeling rewarded is never the experience we want for our players. We hear you and take all feedback about our in-game odds and progression seriously, as every player deserves to feel that their time and investment are valued. Our team is continuously working to improve the gameplay experience and balance based on player feedback like yours.
Scam
Response from developer
Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience and completely understand why this feels frustrating, especially after making a purchase. We hear you and take concerns like this very seriously, as every player deserves a fair and enjoyable experience. Your feedback is valuable to us and we will make sure it reaches the team as we continuously work to improve the game for all players.
App
Response from developer
Thank you for sharing your feedback with us. We are truly sorry to hear that the app keeps crashing and ruining your experience - that is never what we want for our players. Please reach out to us through in-app support so our team can look into this and get it resolved for you as quickly as possible.
Le jeu se déconnecte trop souvent
Response from developer
Thank you for taking the time to share your feedback. We are sorry to hear that the game is disconnecting too frequently - we completely understand how frustrating that can be. Please contact us through in-app support so our team can investigate this issue and help resolve it for you.
Publicité mensongère
Response from developer
Thank you for taking the time to share your feedback with us. We are truly sorry to hear that the game did not match your expectations and that you found the experience disappointing. We completely understand your frustration regarding the gameplay mechanics and the way the game was presented. Your feedback is genuinely valuable to us, and our team is continuously working to improve the overall game experience based on what our players tell us.
TERRIBLE
Response from developer
Thank you for taking the time to share your feedback. We are truly sorry to hear you are experiencing crashes and being kicked out of the game right away - that is absolutely not the experience we want for our players. We sincerely apologize for the frustration this has caused. Please reach out to us through in-app support so our team can look into this and get it resolved for you as quickly as possible.
I DID IT
Response from developer
Thank you for sharing this exciting milestone - reaching MAG is a huge achievement and we are so proud of you! Keep up the amazing work and we hope you continue to enjoy your Supermarket Tycoon Empire journey! 🏆
Stürzt immer ab
Response from developer
Thank you for taking the time to share your feedback with us! We are glad to hear you find the game fun overall, and we are truly sorry to hear about the crashes you are experiencing during the dice rolls and Raubzug feature. We completely understand how frustrating this must be, especially when it happens repeatedly. Please reach out to us through in-app support so our team can look into this crash issue and work on getting it resolved for you. We appreciate your patience and hope we can turn this into a much better experience before you decide to uninstall!
Becoming unplayable
Response from developer
Thank you for sharing your feedback and for the kind words about the game. We are truly sorry to hear that you have been experiencing frequent crashes, especially after enjoying the game for some time - we completely understand how frustrating that must be. This sounds like a technical issue we would love to help you resolve. Please reach out to us through in-app support so our team can investigate and get this sorted for you as soon as possible.
Bad game
Response from developer
Thank you for taking the time to share your feedback with us. We are truly sorry to hear that you are being kicked out of the game repeatedly - we completely understand how frustrating that must be. This sounds like a technical issue we would love to help resolve for you. Please reach out to us through in-app support so our team can look into this and get it fixed for you!
Fixes
Response from developer
Thank you for sharing your feedback and for enjoying Supermarket Tycoon Empire! We are glad the game has been a fun way to pass the time. We are truly sorry to hear that you are being kicked out when accessing the dice game, album, and other features - we completely understand how frustrating that can be. This is something we take seriously and our team is actively working to improve stability and fix these issues. Please reach out to us through in-app support so we can look into this further and ensure you get the best experience possible!
