SuperMemo User Reviews

Top reviews

Cannot connect to App Store

Keep getting a message saying it cannot connect to the App Store so I can’t bend try the app. Very disappointing since I have been looking for advanced Spanish.

Perfect for long term retention

A fantastic app that I recommend to all my students as a means to memorise material on an ongoing basis. I’ve personally been using it for years. I’ll be mentioning it in the training handbook I’m currently working on.

Пропали курсы

Все купленные курсы пропали после обновления.

Не качественно работает сайт

Оплатила курс Прошел месяц он так и недоступен Абонент плата списывается регулярно Писала в поддержку Ответа нет
A1-A2
Extreme English: Basic
Изучение английского словарного запаса для начинающих.

No longer works offline, slower

One star because of two negative changes introduced recently.

1. No longer works while offline. Online makes going through the repetitions slower.

2. No longer respects the user's time zone.

I intend to revisit if/when the app is fixed.

No longer works offline, slower

I am a subscriber and have been using SuperMemo since 1993 when I bought my first version of the app for Commodore Amiga. The method works well, but I am giving the newest version of the iOS app 1 star because of two negative changes introduced recently. No longer works while offline, slower (online), ignores the user's time zone.
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Don’t use flash card apps that don’t allow export

I’ve been using SuperMemo for a couple years now. v2.0 introduced some changes that make it significantly worse (soooo slow) for reviewing flash cards, so I’m switching to another service. I have about 2000 flash cards saved in SuperMemo and support let me know there’s no way to export them, so I’m going to have to copy them over manually. If you want to just use the premade courses, go for it, but if you plan to use this flashcard app as a flashcard app, please think twice before putting all your data into a system that won’t let you pull it back out. Learn from my mistakes, it will eventually bite you.
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Excellent language study app

Regarding the new app: Please add the option to switch back to the old font, which was perfect. For long periods of study, the new font is hard on the eyes (for example, the horizontal line in "e" is too thin and this slows down reading noticeably). Also, please fix search to allow searching for words containing accented characters. Also, in my opinion, TTS is useless if it ignores all punctuation and spacing. The old Android version is much better in this regard. Finally, I find the new course editor difficult to use because it can't display cards with a lot of text the way the old editor can. I very much hope you will not disable the old version. Overall, the improvements in the new app seem mainly cosmetic. I am looking forward to seeing functional improvements.
*****
I'd say that SuperMemo is one of the most useful and versatile language study apps available. Despite the deceptively simple interface, it can take a little while to appreciate all of SuperMemo's features. You won't regret spending the time. You can use it with courses purchased from SuperMemo and/or create your own courses and sync everything across your devices and browsers. Highly recommended.
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Excellent language study app

I'd say that SuperMemo is one of the most useful and versatile language study apps available. Despite the deceptively simple interface, it can take a little while to appreciate all of SuperMemo's features. You won't regret spending the time. You can use it with courses purchased from SuperMemo and/or create your own courses and sync everything across your devices and browsers. Highly recommended.
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disappointing functionality

This app is disappointing because the memory algorithm is sound.

The app is poorly implemented.

If you add your own cards for memorization. It all goes into a single deck. That is cumbersome and annoying. So, 130+ random cards to go thru at a time. No way to categorize this into different decks.

And the text is extremely small. Like 6-8 font size. Micro sized, hard to read.

Disappointing implementation.
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Rip-off; double bill; can’t cancel subscription

BEWARE! I downloaded the trial version; used it once; not very good and not worth the money. I canceled the subscription about 10 days before the first billing cycle. However, I was somehow still charged even though the app is not showing up in “my subscriptions” section (when you go to “system” -> your name -> subscriptions). To make matters worse, when I went to my PayPal account to stop the billing from the payment side of the equation, it showed that I was double-billed. (I do not have and have never had 2 separate SuperMemo apps). THIS COMPANY IS BAD NEWS!! Buyer beware!
Also, to cancel the subscription is a bizarre process and INTENTIONALLY CONFUSING. Specifically you have to go to the SuperMemo.com site, -> My Learning -> “cancel subscription”; you are given 2 choices, “cancel” and “revoke”. If you choose “cancel”, it cancels your attempt at cancelling the subscription; YOU HAVE TO CHOOSE “REVOKE”. This is an obvious attempt at preventing you from cancelling the subscription. The obvious 2 NONCONFUSING choices should be, “yes, cancel my subscription” and “no, do not cancel my subscription”.
Furthermore, if you want to cancel the subscription and be refunded, you have to fill out a “contract withdrawal form”.
Again, beware of this company!
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Списывает деньги, невозможно отписаться

Пришлось просить отключить подписку вручную через тп
Бесполезно за ₽900, абсолютно любительский уровень

Chiński: szybki start pełen błędów

Uczę się z wykształconym Chińczykiem i wiele razy natknęliśmy się na zdania które nie mają sensu.

Great languages selection but poor mobile UI/UX

Super Memo is great in terms of languages selection as well as each language proficiency (the most mature learning database/tool available on the market) but the UI/UX app design is poor comparing to other apps.
SuperMemo team, I am sure you can improve the app design pretty quickly.
Good luck!
Szymon - a big SM fan
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Response from developer

Thank you Szymon for your opinion! We really appreciate it and we're happy you are satisfied with the quality of our courses. We are in the middle of changing our UX and UI so we hope you'll like it. All the best The SuperMemo Team

SuperMemo

It’s really very applicable and updated, improved my confidence and English knowledge a lot

?!??

L'interface est tellement confuse que j'ai renoncé, après avoir fait trois essais pour en comprendre le fonctionnement.

Response from developer

We are really sorry to disappoint you. Please contact us at support@supermemo.com - we will do our best to help you.

Terrible App, Even worst customer support

I used to love the first version of this app. This version however, is a definite DO NOT DOWNLOAD! Especially in regards to their customer support. If you dare to ask 1 too many questions, they will straight up stop responding to you.

I signed up for their Premium service using my hotmail account on the assumption that it’d offer more customization over one’s flash cards....... It didn’t. Now that they know I want to cancel my Premium, they have straight up stopped answering if I contact them. This is a terrible app with even worst customer support.

I even warned in my attempts to contact them, that if they didn’t try to help or at least respond to me I would leave a bad review, informing others about their crap service. They didn’t respond because they’d rather keep my “Premium” service money than help a paying customer cancel. Even if that means avoiding calls and emails. So here we are. DO NOT DOWNLOAD!!!
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Response from developer

Sir, as the support team have answered and as we answered you below, you have multiple accounts. You have to log in to the right one to cancel your subscription. We can't do it on behalf of the user. Please follow the steps you have received in the email.

Do not download!

Not only is this a terrible version of the once great Super Memo 1. Specifically, this one doesn’t enable you to format your cards whatsoever: no color, no highlighting, nothing. But also, if you make the mistake of signing up for “Premium”, they charge you, you don’t get it and the customer service is such crap I’ve contacted them 6 times without 1 helpful answer. I think because they know I want to cancel the Premium they’re just jerking me around until I can’t get a refund.
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Response from developer

Sir, as the support team have answered, you have multiple accounts. You have to log in to the right one to cancel your subscription. We can't do it on behalf of the user. Please follow the steps you have received in the email.

Deceptive

This is NOT the original SuperMemo , (which is at super-memo.com) it appears to be an imitation less good. Misleading
Also very very expensive at £9/month .. for 5 years uni that’s £500 !! For an average piece of software. (The original software is about £50 for life!)

The app was ok just not that enjoyable to use , editing limited. I personally decided on Quizlet App that seems to be much better (and nearly 5x cheaper at £2 a month)
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Apple Sign In Please!

Looks like a promising app, but could you add Apple Sign In please. Thank you.